Rated 2.6 out of 5 by 16
Rated 1.0 out of 5.0 by maddan Junk
Purchased last november, made in china, died 3 times so far, cracked glass 1st time used (very common according to a local stove dealer) mother board died a month later,gasket fell off and from day one the auger jammed all the time or just whould run and not feed Shear pin broke on drive and the auger motor fell off. When i recived the parts (loose in a box) and opned the unit up i found the pellet bin was mad of plastic and part of it was melted and about 20 lbs of pellets where on or around the mother board, NOT SAFE, What i have now is a $1500.00 boat anchor. Local dealers will not touch it for repairs. I am an Engineer and the engineering on this is very suspect .
September 8, 2012
Rated 1.0 out of 5.0 by woflask Always broken
I have owned the EcoAire 2400 for over a year now. I won't go into details on this, but suffice it to say there is always something wrong with it. The stove spends more time getting fixed than working. Oh, and U.S. Stove Company won't fix the unit for you, you'll have to do that yourself if they send you the correct parts.
October 20, 2012
Rated 3.0 out of 5.0 by mickey The idea is good and it works but needs alittle tweaking
I do like the unit, but I feel it is high maintanace, always needs to be cleaned everyother day or so. I have purchased a vaccum just for pellet/wood stoves and there are a lot of hard to get into areas.
When it is clean it burns good and a bag last a long time. If the price was lower I would recommend, but after having for a month, would not spend this much .
March 5, 2013
Rated 4.0 out of 5.0 by tikiroom excellent heat, economical
You can’t get this much heat out of a space heater. It has five heat settings that put out 8000 to 24000 BTU. It gives a good bang for the buck on the electric bill with 175 operational watts and 425 igniter-running watts (3 amps). The hopper will hold 30-40 lbs of pellets, which will burn 30-40 hrs on the lower settings. The stove has an efficiency rating of 78 and qualifies for the tax credit.
The HomeComfort EcoAire 2400 unit can be mounted in a window or through a cutout in the wall. I had a handyman make a special little frame within the window frame for good support and to better seal and insulate the surrounding space. The larger portion of the EcoAire hangs on the inside of the house, the smaller portion sticks through an approximate 14 x 23 inch opening. I previously had a unit in the window that was both an air conditioner in the summer and a heater in the winter. The heater function was a joke and quit working completely after a couple of months use. The EcoAire comes with support braces and pressure plates that are installed on the inside of the house. The side channels are comparable to the side fillers that come with window air conditioner units. The framing in done by the handyman allowed better options for blocking cold drafts. The unit can be painted with high temperature paint.
Sometimes the hopper uses up the pellets in the middle and there are still pellets lined up on sides that didn’t drop down. You might need to occasionally nudge them down. I use a paint brush to sweep them down because I don’t want to stick my hand inside there.
I gave the window pellet stove 4 stars instead of five because I think the price should be under 1200 dollars, and since it is a new product we still don’t know if we will be plagued with parts breaking down etc. It sometimes takes a little time for a manufacturer to work out the flaws of a new product and make a couple modifications. Also, it doesn’t cost much more to buy the big steel standing units or fireplace inserts. I wonder if the price is that high because they figure some of the people are getting most of it back with the tax credit.
January 13, 2011
Rated 5.0 out of 5.0 by joe91898 Great stove
I have had the stove for three days now. I put in the family room in our basement. Which I will no longer need to heat with my oil burner(hot water baseboard). All I can say is I'm extremely happy with this stove. Works great, easy to install, easy to operate, easy to clean. Left it running on the #3 setting last night and there was still plenty of pellets left in the hopper this morning. This in addition to my insert pellet stove in the upstairs living room, will heat my whole house(1500sq/ft split level ranch)
My only recommendation would be do the 1st fire up outside and left all the gasket seals and everything burn in so you don't get that smell in your house. It dissipates quickly though.
January 10, 2011
Rated 1.0 out of 5.0 by Frank DO NOT BUY THIS STOVE. POOR CHINEASE QUALITY HERE
DO NOT BUY THIS STOVE. I purchased one over a year ago, and the first model 2400, had so many issues, US STOVE sent me a replacement 2402 Model. I am on my second season with the 2402 model and have had constant issues. I am in the process of filing a claim with US STOVE to replace this junk with another model. Also, the only way to find out which US Stove CO models are US MADE is to call them, this one is made in CHINA. You have to clean the exhaust out monthly (only accessible from the back) and the unit has some of the w2orst quality control I have ever seen. I am an HVAC and diesel mechanic by trade and this unit is NOT USER FRIENDLY AT ALL
December 18, 2013
Rated 5.0 out of 5.0 by Manwhowalksalone the product is very simple to operate and to install.
so far the stove has been great, but the real cold is not here yeat so I can not fully comment on its efficiancy until the end of this winter.
November 4, 2012
Rated 1.0 out of 5.0 by skiphoxie Very Poor design No Dealer Support
If it was possible to give this Zero stars I would do so.We began callingthe first day we had it running and it only ran for a week before the auger motor stopped running all together. It is impossible to service it in the window and if installed on the second floor you will need a ladder to remove the bolts that secure the unit to the brackets so that it can be pulled inside the window and disassembled. Warranty! What warranty? You are on your own. I would not recommend this unit to my worst enemy.
December 20, 2011