Rated 3.2 out of 5 by 9
Rated 1.0 out of 5.0 by Brian Worst support
It took two weeks to receive, then the salt system did not work. It was blue and picture is gray. Intex sent replacement two weeks later wrong part, sent gray instead of blue. The parts have different flow meters. Index sends out new part 2day fedex took three days, wrong part same as before. Do they knot know there own products. Still not fixed. Found out my new pump was a 2011 model replacement parts 2014. The gray is 2014 not the blue. Why is Home Depot selling 2011 model as a new 2014 model?
May 9, 2014
Rated 5.0 out of 5.0 by SamBee 120-VOLT ABOVE GROUND SAND FILTER POOL PUMP AND SALTWATER SYSTEM
I bought this pump 3 months ago. I love it. I don't need to worry about adding any chemical to my pool. with this pump you can set the pump to start automatically every day, I it rained for about 2 weeks and I expected my pool to be really in bad shape I was surprised to take the cover off and find that my pool still crystal clear
September 1, 2013
Rated 3.0 out of 5.0 by Rachel A bit disappointed!
We were excited to set up the pool this summer seeing as how we had invested and upgraded to this new filtration system. The system itself was fairly easy to install. A few of the instructions could have been a little more detailed but we managed to figure it out. We got the system set up but to our disappointment when we went to turn it on it had two leaks. One is located on one of the hoses and the other on the housing to the copper electrode. So now I'm waiting for my claim to be processed and replacement parts. Hopefully in the meantime my pool water doesn't turn green.
June 3, 2014
Rated 1.0 out of 5.0 by Ugadawgsfan Not a Very Pleasant Experience
The model in the photo is for the 2014 gray version. Product shipped directly from Intex, and I received the 2011 blue version. Because it is an older model, the test strips I received were expired. It also was defective out of the box. It was giving a high warning for salt content. I checked with a professional pool company, and the salt content was actually very low.per electrode housing had a leak (looks like old sealant dried out from sitting around for years). After numerous attempts to correct the high salt content (which I didn't actually have), Intex sent me a replacement sensor for the unit. When the sensor replacement was received it was actually a 2014 model, which didn't even match up with the 2011 model they shipped me. The flow control was actually a different fit. After two weeks I finally returned to Home Depot, due to the pool starting to bid algae due to no running filter. Look elsewhere to purchase.
July 21, 2014
Rated 1.0 out of 5.0 by Mctiger Intex will ship you an older model to clear inventory
Model # listed is not what you receive. The model number is for the 2014 gray version. Because yhe product ships directly from Intex, you will receive the 2011 blue version with a cutout of the newer model # taped over the old number. Because it is an older model, the test strips I received were expired and the copper electrode housing had a leak (looks like old sealant dried out from sitting around for years). After numerous attempts to manage leak, another hose developed a leak from being taken on and off so much. Calling Intex is fun because you have to deal with Chinese ladies and it requires you to spell out everything you say. I have received my replacement parts from them. The replacement strips they sent were also expired. I should have just sent this product back once i realized they were just clearing out their old inventory. Look elsewhere to purchase. The cheaper price is not worth the hassle.
July 1, 2014
Rated 5.0 out of 5.0 by chuy Great pump
We bought this to replace a filtered pump for our pool. It stays crystal clear, no more green water and having to change a filter every other day. We have already saved money, well worth the price.
July 4, 2014
Rated 5.0 out of 5.0 by redneckgal1 Should have done this a few years ago
It only took 24 hours for this pump to turn my pool from green to sparkling clear. Very little vacuuming after two weeks. Love the way it makes the water feel. Fantastic product and very cheap.
June 24, 2014
Rated 5.0 out of 5.0 by pooldude Great Filter / No more chlorine and acid to mess with
Simple and easy to assemble and easy to understand operation instructions. I love this filter. The water test strips could be improved. I bought some more detailed ones at Walmart.
September 8, 2013