ReliTouch Satin Chrome Handle Lock-ACT-RC-204SC - The Home Depot
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Model # ACT-RC-204SC

Internet # 203015049

ReliTouch Satin Chrome Handle Lock

ReliTouch Satin Chrome Handle Lock

This item has been discontinued.
The Home Depot no longer carries this specific product.
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$499.00 / each


Model # ACT-RC-204SC

Internet # 203015049

Biometric and Pin Handle Lock. The new ReliTouch was designed for both residential and commercial installations. For the residential consumer, this biometric access control door lock has unsurpassed features and functionality. While beautiful and aesthetically pleasing, with a wide variety of gorgeous architectural finishes, don’t be fooled. The ReliTouch is a security system on any door, providing you with the versatility to manage access rights by PIN code or fingerprint (or a combination of both) to your residence. In addition the ReliTouch’s access control and audit trail features give you the certainty of knowing exactly who has been in your home, at what time, on which date. And you can easily add or delete house staff, day workers, contractors, and guests without the hassle or risk of trying to remember who had keys made. Plus the ReliTouch can be installed indoors or outdoors with no concern for rain, snow, dust or humidity. You can truly transform your world from care free living to key free living with ReliTouchand never worry about losing your keys again. For the commercial customer, the ReliTouch is a fantastic product if you are serious about your security. Savvy security professionals understand the value of biometric access control for identification and authentication purposes. This undeniably accurate information by itself can reduce risks and costs associated with theft, vandalism, and fraud.

  • Biometric and Pin code lock for residential/commercial applications, weatherproof, 2 year warranty.
  • 1000 user capability with timed access control - optional enrollment system and audit trail software package for your PC (includes USB scanner and a 2GB flash drive for audit trail management).
  • Pin code or fingerprint options.
  • Program two ways: 1) at the lock using the LCD or 2) at a PC using the PCMU (optional).

Info & Guides

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Faceplate depth (in.) 
Faceplate height (in.) 
Faceplate width (in.) 
Projection (in.) 
Required door thickness (in.) 
1 3/8 to 2 
Strike plate height (in.) 
Strike plate width (in.) 
Batteries Included 
Battery Size 
Commercial Hardware Type 
Deadbolt Type 
Single Cylinder Deadbolt 
Delay timer 
Door Handing 
Door Locks & Knobs Product Type 
Fail-safe operation 
Satin Chrome 
Hardware Finish Family 
Hardware Included 
Holding force (lb.) 
Indicator light(s) 
Lock Type 
Sgl Cyl Deadbolt 
Stainless Steel 
Number of Batteries Required 
Power Source 
Low Voltage 
Product Weight (lb.) 
11 lb 
Remote Control 
Security/ANSI Grade 
ANSI Grade I (Best) 
Total number of keys included 
Voltage (volts) 
Warranty / Certifications
Certifications and Listings 
4-UL Certified,ADA Compliant 
Manufacturer Warranty 
Two Years 


Rated 3.6 out of 5 by 9 reviewers.
Rated 5.0 out of 5.0 by Very nice high quality lock We bought the relitouch for use at our office not knowing what to expect as we hadn't heard of them before. Hoping for the best we installed it (which was not difficult at all) on the front door of our business. We have members coming in all day long and the thought was we would give each member of our gym a pin code and enroll their fingerprint. The lock was pretty easy to setup (we do not have the computer software kit yet but getting that is on our 'todo' list). When members come in I just add them, only takes about 20 seconds total to give them a code and setup a fingerprint. We're all really impressed how well this works. So far have about 340 people enrolled and it works great, some people use the pin code portion and some like the fingerprint. I think a lot of people will benefit from this technology. While we haven't tried it yet the instructions show we can add more locks and program them all using the software and just one USB drive which will be wonderful. We'll post our experience when we do that. November 23, 2011
Rated 5.0 out of 5.0 by Great lock exactly what we needed This lock works great. Was easy to install and gave us exactly the features we wanted 1) a pin code lock that holds a lot of users that we can control with our PC 2) higher security fingerprint users and 3) a good audit trail. It all just works and works well. Adding new users and creating access times is a snap. February 2, 2012
Rated 5.0 out of 5.0 by Solidly built. High quality. I installed this lock last week and so far it works great. It was easy to install and program. Very impressed with quality of the hardware and documentation. December 5, 2011
Rated 4.0 out of 5.0 by This product is very heavy and substantial I am disappointed in the way this product is shipped. There are no installation instructions in the box and you just have to guess about how large to make the holes. There is no template to help with cutting the holes in a solid core or hollow core for that matter.. Not one word of instruction or any pictures of how the thing goes together.. January 15, 2014
Rated 1.0 out of 5.0 by Disappointing... After lots of research on BioMetric locks, I decided on this one for my office front door. We have 17 people in the office and wanted a scheduled open and also the ability for people to easily be able to get in after hours without a key. The first lock arrived and we hired our normal locksmith (he handles the entire commercial building as well). The manufacturer actually says you can do it yourself, but as this is a business, I wanted to make sure it was done right. Thankfully I did. After three hours of fighting with the lock, the locksmith determined it was broken (confirmed by manufacturer). After getting a new one, and again paying the locksmith, a week of normal use, it stopped opening from the inside. The handle just wouldn't catch and pull the latch in. Let my experience with this lock save you the time and a different biometric lock. It may cost more up front, but the headache and money after will be much less. July 16, 2014
Rated 1.0 out of 5.0 by Very disappointed with ReliTouch lock This delivery was missing multiple components to include: rubber gaskets, fixing plate, tailpiece, spindle springs, installation template, installation DVD and incredibly enough the keys. Extremely poor attention to detail!! So this experience resulted in a complete waste of my time and will forgo any further purchases with this vendor. December 4, 2012
Rated 1.0 out of 5.0 by This item is complicated to set up and did not operate as promoted. Overall very dissatisfied with this product. As expensive as this item was I would of expected it to operate as promoted never was able to make it operate to my needs. May 2, 2013
Rated 5.0 out of 5.0 by I'm amazed we don't see this lock in more places We bought the relitouch locking system about a month ago and spent an afternoon getting it all set up. They have a video that is included that we found a lot more useful than the manual. We started by doing some testing to see how well it works and once it's on the door adding users and managing schedules is pretty easy. The lock works well - well enough that one would think it would be sold from more places. Using our finger works at least 98+% of the time which is really convenient. Every once in a while it doesn't recognize on the first touch but you just touch again (or use your pin code) and it works. You can tell this is a really strong lock when you examine it closely. Solves our needs quite nicely. November 12, 2012
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