Rated 3.4 out of 5Â by 14
Rated 2 out of 5Â by winzing Horrible Technical Support!
Purchased this product and installed it fairly easily. Good picture quality however we are having some issues with the motion recording. I have tried calling their tech. support line for three days. Each time I called I was told I would be placed on hold for over an hour. Today I just sat on hold waiting it out. Finally someone answered. He took my info, asked what problem was and put me ON HOLD FOR ANOTHER 15 MINS! When he got back on he said he was "discussing my issue" and had to transfer me to a senior tech. I told him it better not be another long hold, he assured me it would not. Guess what? He lied. I was transferred and have been sitting on hold for a senior tech for a half hour now. It's a disgrace. We may take this product back to the store simply because they clearly do not support it well enough. Save yourself the headache and buy another product...not this one!!
November 12, 2013
Rated 4 out of 5Â by Scrub Item works great for a low budget system
I purchased this item about a month ago and it has worked well. Set up was a breeze, but you will need an electrical source nearby. The supplied power cord is about 6-7 feet in length and I mounted both cameras under the eve of my garage to cover the front and side of my patio home. All I had to do is drill a 1/2 inch hole and run the cable up and into the garage attic. The cameras are about 80-90 feet away from the base an reception is full bars. The motion detector for camera activation is sensitive to the movement of bushes/trees and I have it set to the least sensitive setting. The picture is jumpy on the higher resolution setting, but looks normal on the lower setting, which setting up the system the way you want in easy if you read the manual...or not..its that easy. Only draw back to the system is it only records on one camera at a time. I have bought another duplicate item and will sync those cameras with my original unit, plus now I have an extra monitor...going to try to sync all four cameras to that one also..don't know if that will work. But overall, for less than $200, we now have piece of mind.
May 23, 2013
Rated 4 out of 5Â by Tweetybird Overall product has good features for day time recording
I strongly recommend this product for recording during the day time. I mostly needed the night vision and zoom features. These features were terrible. I could not make out the objects with the night vision. The recording at night was blurred and fuzzy. The zoom feature made it harder to see.
January 1, 2014
Rated 1 out of 5Â by inmichigan Had to return product
I bought this system because it was wireless, however the cameras do require a power source to hook them up and that was o.k. The problem I experienced was the monitor that you have to use to operate the system kept cutting off. Even after I fully charged the camera, and used it on my PC, it still would not hold a charge. Also, the motion detection settings were not good, the wind blowing would trigger the cameras despite using the low or medium settings. I would not recommend this product.
May 18, 2014
Rated 4 out of 5Â by Sissy This product is economical and simple to operate.
We are pretty pleased with the cost and operation of the system. It has a clear picture and good sound. It is pretty sensitive to sound. This is what we were looking for. When ordering the man answering my questions did not seem to want to go any further than just a quick answer. He didn't want to seem to elaborate further or offer any suggestions. Overall the experience was good. We have done business with Home Depot for many years and we have always been happy with the service and products.
May 12, 2014