Rated 3.5 out of 5 by 8
Rated 4.0 out of 5.0 by UHC Very nice door, but....
I had an Arcada Max door that I would not accept due to bad quality, review on it posted on Arcada Max page. This Sylvan door I ordered is very nice, and seals tight. Here's the problem, the door is white, and the 3 frames that hold the bug screen in came in dark bronze. Not a match at all. Back to Home Depot I go yet again, armed with more pictures. Well, they don't tell you at the time of order that if you order the bug screen (charcoal color) that it will be framed in a bronze or black frame. How un-professional is that?? I figured if I ordered a white security door, everything would be white except the charcoal bug screen, therefore making a nice looking security door. The Home Depot associate called the manufacturer about it, and they confirmed 'that's the way they come'. Too hard to put the soft charcoal bug screen in a white frame to match the door color I guess. This all has been a very long and un-satisfying ordeal, starting with the Arcada Max. Home Depot should oust this manufacturer. Kudos to Home Depot customer service for their excellent customer service, but I give up on buying ANY security door from them again, as long as they use this manufacturer.
April 13, 2016
Rated 4.0 out of 5.0 by Joe How can I purchase glass panes for my Sylvan secuity door? It came with bug screens.
I need to purchase glass panels so the doors are functional year round. How can I buy a set.
December 10, 2015
Rated 1.0 out of 5.0 by KIDDINGME BEWARE-SCREEN DOOR ONLY!!!
This is NOT A SECURITY DOOR as posted but rather just a steel SCREEN DOOR! You also must drill all holes YOURSELF for all screws AND the SCREENS are NOT REMOVEABLE!! SYLVAN doesn't have this model on their website! Telling me,they've had problems with buyers before! DO NOT BUY THIS IF YOU ARE LOOKING FOR A SECURITY DOOR-But as a SCREEN DOOR-you could do better without all the work this model involves!
June 16, 2015
Rated 1.0 out of 5.0 by Janet Very Disappointed!!!
I got this door in June 2015. I didn't get it installed until September 2015 because I was waiting on HOA approval. Shortly after it was installed I noticed it was rusting! It has many spots that were not welded so water gets in the door and causes rusting. I called HomeDepot and they referred me to the company they ordered the door from. Home Depot wouldn't even talk to me about it. I called the company that builds these doors and they said it isn't guaranteed against rust. I'm stuck with an ugly rusted door that has only been on my house 8 months! Dont buy ths door!
May 9, 2016
Rated 5.0 out of 5.0 by CoolnHappy Great door. Sturdy and secure feeling.
I love feeling secure about leaving our front door open and let the breeze blow through the house. The door looks great and is exactly what we were looking for. The only negative is that no bit/screwdriver was included in the installation kit for the tamper resistant bolts. Home Depot didn't carry the right size in store. We had to search around for and found an acceptable bit at a local tool & equipment store.
May 28, 2014
Rated 5.0 out of 5.0 by KJJP Strong Sturdy Door
Worked with my dad to do the install...took about 90 minutes.
Did not come with a tool for the security bolts....
September 24, 2013
Rated 5.0 out of 5.0 by None This product has great features
Excelent so happy and please with this product excelent price.
March 18, 2013
Rated 3.0 out of 5.0 by Harleyman A Little Bit Disapointed
Overall, the door is built well and has a nice appearance. The tool for installing the one way screws did not come with it. The description says it is included. The self drilling screws for the screen installation were of very poor quality and package had less than half the amount needed. Fortunately, the missing tool and good quality screws were available at Home Depot for another $30.00 approximately.
April 19, 2014