Rated 3.4 out of 5 by 16
Rated 3.0 out of 5.0 by Frustrated1 Looks nice
Door was very difficult to install, had to be sent a new lock jamb by company. Would hesitate to recommend this specific model.
April 26, 2016
Rated 1.0 out of 5.0 by Tish Door is very warped
The non-secure "security door" is very warped. The warp begins at 10" from the bottom measuring 2/16" of an inch wide from frame to door edge and increases as you go up to the top to 1/2"-inch. Neither the deadbolt or doorknob bolt will slide into the strike-plates to lock. Even when pushing on the door, the doorknob bolt will not lock properly. The door also buckles when it is opened completely. The installers one being a former welder stated the weld spots caused buckling preventing a flush against the frame closure. Along with the first debacle miss-order and 6 week wait for the first door, this "corrected" order and delay from the manufacturer, Unique Home Designs greatly failed on encouraging return customer, but will definitely get a word-of-mouth DO NOT BUY review. We are contacting them for the warranty on manufacturer defects. Two words for this Arcada style "security" door MANUFACTURER DEFECT!
December 26, 2012
Rated 5.0 out of 5.0 by shkam great buy!!
this security door is the best value as well as an easy installation.
December 15, 2015
Rated 5.0 out of 5.0 by Jim beautiful door
i was concerned about the quality of the door because of the bad reviews. But when I unwrap it , the finish was perfect! Thanks to cardboard around perimeter. edge and plastic wrapped whole door. Secondly I checked the square of the door,dead on measuring diagonals. Confirmed flat of door with level ,dead on! Followed video instructions on website installed door about a hour. Looks great!
October 18, 2015
Rated 5.0 out of 5.0 by DOJO Perfect experience
I had a pro install it. Took him about 30-minutes.
August 4, 2015
Rated 1.0 out of 5.0 by AZCC VERY Poor quality
There were rips in the wire screening and it was not completely tucked in around the edge, was a cut waiting to happen.
June 23, 2015
Rated 1.0 out of 5.0 by SDNative PLEASE READ ALL THE POOR REVIEWS BEFORE BUYING THIS PRODUCT
Why oh why did I not listen to the other reviewers :( I really wanted to like this door... It's beautiful, the design is perfect, and so is the price. And I figured I would be able to tell if it was warped. Well I could not, until it was installed and it wouldn’t close. The top part hit's 1.5" before the bottom so it won't close unless we force it shut and even so, the deadbolt won't latch. Because it's a security door, it's made to be nearly impossible to remove from your house. Lovely. Home depot sells a special tool to back off the one way screws but alas it doesn’t work. 0 for 2. We've spent nearly 5 hours on this thing which is useless and permanently affixed to our home. I've called home depot twice (both the 800# and the store) for a recommendation but haven't been able to get ahold of anyone who could offer a solution. Kicking myself for not heeding the warnings of the other reviewers on here.
September 29, 2014
Rated 4.0 out of 5.0 by Gina Arrived warped, just like other reviews
I love this door, it is solid and strong. i chose it because the price was right for the extra large size and it was just the color i needed. the metal screen part of the door however is warped and slightly bent. obviously this is a recurring problem with this particular item. but other than that i'm satisfied.
October 26, 2014