Rated 4.2 out of 5 by 13
Rated 5.0 out of 5.0 by rp11111111 Great item and great support !
So I bought this item 2 years ago. I wasn't ready for installation until two months ago. Everything was going smoothly until I noticed I had a blemish on one of the pieces of weather stripping. I contacted Vigo and and Christian got right back to me and said no problem we can replace that for you even though the warranty time had expired...So great support if needed, looking forward to finishing installation after I get my replacement seal. Really nice and important to know that in addition to being a really nice product the support if needed is there. Photo shows installation almost complete Thanks
February 8, 2016
Rated 4.0 out of 5.0 by JT1990 Nice product looks great
The quality of the materials and the overall product is excellent. Very well made parts and high quality 1/8 in glass. The only part I would complain about is the difficulty getting it installed perfectly. Im a contractor and am not new to this sort of thing. But overall installation took about an hour and a half. Then another hour to adjust and tweak everything to get a perfect seal and so the door opens and closes properly. For most individuals I would consider hiring someone. If your mechanical then just take your time and be patient. Its worth the work in the end. Overall nice product.
February 5, 2015
Rated 4.0 out of 5.0 by DIYenthu Great customer care team
I purchased this enclosure 6 month ago for bathroom remodel but started install it a week ago (busy is always an excuse). Unfortunately one of side panel was broken when I installed it in half when lean to the wall. Customers service Stephen took great care of my case and Vigo company agreed to ship me a replacement panel. Although I could argue that I don't know the reason it got broken since it broke its self but they decided to send me a new one as the team's curtsey. The team deserve a 5 star rating but I saved one because unknown broken reason.
April 18, 2015
Rated 3.0 out of 5.0 by andy3 installation directions difficult/ door leaking
The installation directions regarding the plastic gaskets are difficult to follow. Primarily, at the hinges, the directions say to cut the gaskets so that the hinges can function; but, perhaps because the measurements are not precisely given, cutting the gaskets also means that water escapes the enclosure at the hinges if any direct water flow hits them. Also, water appears to escape at the corners of the shower enclosure door. This last issue may be fixable with caulk. We'll see.
Otherwise, the enclosure looks great.
December 19, 2014
Rated 4.0 out of 5.0 by jrfowler1 Excellent Shower
I bought this unit through a 3rd party about 4 years ago. It has held up through time, but some of the rubber sealants around the door and one of the hinges needs to be replaced. I called Vigo, and they are sending me new sealants, a hinge, and the gaskets for the hinge for free. I just had to pay for the shipping and handling. Will update when I receive the parts and snap a photo.
March 7, 2015
Rated 5.0 out of 5.0 by Karen 1of11 beautiful shower
We bought this and installed it ourselves. It was a challenge for someone with our lack of skill. But the company was available and helpful as well as patient and kind. so it turned our just as we wanted it. We are very pleased that we bought this product from this company
March 12, 2015
Rated 5.0 out of 5.0 by Sofro Beautiful clean lines
I haven't installed the doors yet, but they are beautiful! I have been multiple pictures of them (and other doors) and these are by far the prettiest!
March 30, 2015
Rated 4.0 out of 5.0 by HAPowe11 Neo-Angle Shower Enclosure
The produce is excellent; however, the labeling is a bit confusing. I ordered a 36 x 36 x 73 enclosure and received a 38 x 38 x 73. I did some research and found the assembled dimensions for the 38 x 38 fit the 36 x 36 requirements. I installed enclosure per the directions and it fit without any issues. Had I received the 36 x 36 the enclosure would not have fit? All in all the product looks great and was relative easy to install by someone with above average mechanical skills.
November 8, 2014