Rated 4.3 out of 5 by 21
Rated 5.0 out of 5.0 by Kimber Love this faucet.
We had to replace a Kraus faucet and went with this one from Vigo. Our plumber had it installed in about 40 min. The look is fantastic and we love having a faucet on one side with a sprayer on the other. Definitely recommend to anyone needing a faucet with pizazz.
June 3, 2016
Rated 5.0 out of 5.0 by beachbum50 great extremely large kitchen faucet
I was looking to replace two kitchen faucets for over one year. I chose these faucets due to the height and the fact that there were two faucets in one. They look amazing in my kitchen.
July 13, 2015
Rated 2.0 out of 5.0 by hcier Water not getting to the pull-down sprayer
This is a great concept, but the sprayer head doesn't work. I complained to Vigor the first year and they sent me a new sprayer head. The head is not the issue. Apparently it is in the design of the main valve. It worked for a while, but worked less with hot water. Now it only gets a trickle of water supplied to the hand-held sprayer.
May 14, 2014
Rated 2.0 out of 5.0 by twocicadas leaks horribly, doesn't easily switch between faucet and spray, bad water pressure
We wanted to love this faucet, but it seems Vigo put all their energy into the aesthetics and not enough attention into the quality and functionality. Yes, the brushed nickel is beautiful, but for me that's the only plus point. Firstly, this was very difficult to install, partly because it's terribly heavy, cumbersome, and thus hard to balance. We were also really disappointed by a diminishment in the water pressure from our old faucet, especially on the hose. From a functionality perspective, the relationship between the faucet and hose is awkward. There's no way to easily switch between the hose and the faucet, and you have to hold down the lever on the hose to have it run--so you can't just toggle between the faucet and hose easily. We've had it installed for just less than a month and it's leaking from the seam of the hose just under the coil. It's gone from a drip to a trickle to a stream within a week. It's going back!!
January 10, 2014
Rated 3.0 out of 5.0 by WendyD Love the look of this faucet , but.....
I love the look and design of this faucet. It adds such a modern look to my newly designed kitchen. The only problem is, and it's makng me crazy is that the sprayer will not stay seated in its holder. Other than that, I love this faucet!!!
December 10, 2013
Rated 4.0 out of 5.0 by Sikali What a Faucet - but WHAT AMAZING customer service!
this faucet was purchased online through Build.com. It came with a few accessories and was wrapped like Swarovski crystal! Lots of care taken in the packaging and the first hand impression - it was stunning.
was installed a few months after purchase (after renos completed) and worked fine for a few months until the banging whistling and main faucet stopped working altogether.
Fear #1 - is it still under warranty
Fear #2 - will Build.com give me a runaround
Fear #3 - it is fixable
I ended up with THE most comprehensively understanding, non-judgemental and knowledgeable technical representative at Vigo I have EVER encountered over the phone - EVER. David Henderson understood the issue, issued me a replacement part complete with a step by step pictorial email of the replacement steps.
when the replacement did not fix the issue - a new faucet - lock stock and barrel - was delivered to my home.
i am pleased with the faucet, if it fails again i am confident that Vigo will take care of it and me. moreover, i am pleasantly astonished at Vigo's customer service/technical support - my interactions with David made the entire angst of a faulty faucet seem like a walk in the park.
i am crossing my fingers that this faucet will be my 'forever faucet' - but if it isn't i will go to Vigo again.
All the best
August 23, 2016
Rated 4.0 out of 5.0 by ech1230 Water stopped flowing
We love the faucet, it has served us well for the past 4 years but recently it has simply failed. Water has all of a sudden stopped flowing. Our house has it's water supply from a well and we do clean the aerator regularly. Any help would really be appreciated.
July 16, 2016
Rated 3.0 out of 5.0 by NancyM Love the look!
I love the faucet and the look of the product. Have had problems with the sprayer and have had to replace twice. Can't say enough good things about customer service. Replaced the sprayer twice for me no problem. Shipped right away and easy to replace.
February 2, 2016