Rated 4.8 out of 5 by 17
Rated 4.0 out of 5.0 by AGeo Decent quality
The faucet built quality is good. It comes with most of the necessary hardware, including the hoses to connect to the water outlets.
The dual spray mode functions very well and it is very convenient.
Only thing that makes me take away one star is the retainer mechanism for the pull-out handle: you have to push very hard to put it back in position after you pulled it out.
Also it does not include the 3-hole cover, I needed to buy that separately.
June 24, 2016
Rated 4.0 out of 5.0 by Lmmartz5515 Facuet Installed & tools
I missed a part to add end clamps on each end under the sink. But added when extra pieces left. Most of the diffculty was close quarters under the sink & older connections. Other than that, assembly was easy.
September 16, 2014
Rated 5.0 out of 5.0 by Windfield Beautiful Faucet, Superb Customer Service
We received our Vigo faucet as a gift from in-laws and discovered a problem with the spray head, probably from shipping. I called Vigo and they immediately sent out a replacement. The customer service person, David, was here in the United States, the part was sent to us instantly. It is really hard to find a beautiful product and this level of customer service these days.
February 3, 2016
Rated 5.0 out of 5.0 by HappyChris Great Faucet ... Great Service!
We have loved our VIGO faucet since we bought it several years ago ... while cleaning it I tore the rubber cover for the sprayer selector. I went online to their website and was filling out a "contact us" form when a chat box opened and I told the rep what was going on. They are sending me a new part immediately for no cost! Great customer service and great product ... doesn't get better than that!
February 29, 2016
Rated 4.0 out of 5.0 by polly625 So Far So Good
This faucet was easy to install and is working thus far. It is a little wobbly where the arch piece goes into the handle piece, but nothing major.
January 15, 2016
Rated 5.0 out of 5.0 by kitchenlover purchased just over one year ago...
purchased this faucet just over one year ago - the faucet head ultimately became faulty and had minimal flow (no water purifier used, so flow should be great). Contacted Vigo directly and despite the purchase date being >12 months ago, then shipped me a new faucet head component, free of charge and in a timely manner. Even happier to say that we now have GREAT flow from the new faucet head. Glad that not only did Vigo stand by their product as they did not charge us for the replacement but that the replacement actually works perfectly! Thanks to Mr. Santana (customer service rep) who was kind and very helpful.
February 9, 2015
Rated 5.0 out of 5.0 by Leedle Dee Stylish and functional
I was very specific about what I wanted in a new sink: Big, stainless, double-bowl, bow-front and super clean-lined. But I had to have a fabulous faucet to go with it. This Vigo Chrome Pull-out Spray faucet ticked every box for me: Stylish, supersleek with very few parts needing cleaning, single handle control, pull-out sprayer that goes from wide to standard in a simple press of the thumb. I love this faucet. The sprayer retracts without a fuss, no dribbling, no complicated installation. We had a mishap with the press-button and a year after installation, Vigo immediately and cheerfully sent a replacement, so I have nothing but good things to say about the products and the people selling them. Good price too!
January 28, 2015
Rated 5.0 out of 5.0 by SarahW Perfect faucet
Love this faucet- attractive, simple, nozzle easily pulls down and switches from spray or stream, a great product!
June 2, 2015