Rated 4.5 out of 5 by 34
Rated 4.0 out of 5.0 by AGGAAGGA Good Product - Excellent Customer Service
This is a very nice faucet and sprayer! It really enhances the look of our kitchen.
About a year after installation, the water came out of the faucet with significantly low pressure. I cleaned out the filters but it didn't improve the issue.
So I emailed Vigo's Customer Service via their website 'contact us' page and got a response on the next day itself.
Despite the warranty for parts being only 1 year, they were very kind to send us a sprayer replacement at no charge and also did a 2-day fedex shipping!
The replacement part works perfectly and we are back to water flowing at normal pressure.
We are very appreciative of the excellent customer service by Vigo!!
PS: The comment by the other reviewer is correct though - the faucet handle falls down when the water is turned on at a low pressure but we don't mind it so much.
August 21, 2013
Rated 4.0 out of 5.0 by AGGAAGGA Good Product - Excellent Customer Service by Vigo!
We have had this faucet with sprayer since May 2012 and really like it. It looks very nice and complements the other stainless steel appliances of our kitchen.
Within one year, the sprayer started leaking water and wouldn't switch between single stream and spray settings. We reached out to the Vigo customer service and they were super prompt in sending us a replacement. Excellent customer service by David!!
We hope the faucet will last longer without any issues now. If at all there are any issues, we are very assured that Vigo Customer Service will be able to assist us immediately.
August 5, 2014
Rated 1.0 out of 5.0 by Faith Product does not perform to it's looks
Faucet handle would NOT stay in the on position, it drops down on it's own. The pullout sprayer also gets stuck on the spray position which causes water to go all over the counter top. VERY poor product.
February 10, 2013
Rated 4.0 out of 5.0 by dan1010 Very Happy with the Tech Service
We bought this faucet about 2 years ago when we did a complete kitchen remodel. We have been really happy with the faucet. The only issue is the rubber bottom on the sprayer does not last long. I contacted the company, despite being out of the warranty period for the faucet she was sending replacement sprayers immediately and free of charge! Vigo does stand behind its products!
April 8, 2016
Rated 5.0 out of 5.0 by ElainaVal Fantastic Quality and Nice Looking
I bought this in September 2015 and love it. It took a month before it was installed but now that it is I couldn't be happier. The reason I chose this spray faucet from this company was because of the superb quality of this product. I also have very poor water pressure here on town water and when I choose this faucet it was because of it allowing a flow of more water pressure than a Moen or Delta Faucet or many other brands I looked at the specs. at to purchase. This faucet is awesome. I also liked the reviews I read of VIGO supporting their products with customers service years down the road from the original purchases. The other great thing is it was made in the USA.
December 1, 2015
Rated 5.0 out of 5.0 by Bob G Comfortable Use
After installation, we found all of the attributes of an excellent faucet. The flow control and the temperature settings were steady. We especially liked the button on the spray nozzle to switch from solid column of water to spray.
January 24, 2016
Rated 4.0 out of 5.0 by Martin284 Sharp looking faucet
A fine addition to our remodeled kitchen. Soap dispenser is a plus.
December 2, 2015
Rated 5.0 out of 5.0 by Arky Outstanding Faucet !
Installed just 2 days ago. Pretty straightforward. Fantastic water flow and control. This faucet is very large and needs a solid deck to keep from "flexing" on the sink or deck. We installed on a 22 gauge stainless sink with deck plate. There is a fair amount of flex because the faucet is so tall. Not the fault of the faucet, just needs a solid deck to install. Apart from that, it was a great purchase and I would do it again. Transition from stream to spray flow is very cool and works well. This faucet does not use a magnet for the pull out head. It just "clicks" into place with a mechanical function, which I like better than a magnet. See my photos attached. Outstanding faucet !
April 8, 2015