Rated 1.7 out of 5 by 3
Rated 3.0 out of 5.0 by Jerseywinechic Shipped quickly!!
So far so good. It does have a very strong vinyl smell though and I don't know if it's just a new smell and will eventually fade or what. Hope so because it was a little on the pricy side. Waiting for the cabinet pieces to build it in.
March 13, 2012
Rated 1.0 out of 5.0 by vino Unhappy
Would not recommened, bought this wine cooler 3 years ago and it has stopped cooling, have tried to get someone to see if it can be fixed and no one wants to work on it.
September 7, 2012
Rated 1.0 out of 5.0 by Jane DO NOT PURCHASE VINOTEMP!
DO NOT PURCHASE FROM VINOTEMP!!! In 2011, we purchased a Vinotemp wine cooler for our office. Within two months the control board failed. The unit was in warranty so it was replaced at Vinotemp’s expense. One year later the control board failed again. At this point, the unit was out of warranty. We paid for a repair service (same service recommended by Vinotemp for first repair) to replace the part. The repair service was told the part was no longer available (we paid the service call). I contacted Vinotemp personally and was told the part was out of stock but the part was on back order from China. They originally had received the parts from China, but they were rejected because they did not have the correct voltage. We waited 6 weeks for the part to arrive at Vinotemp and then another 2 weeks to receive it in our office. During this time, Vinotemp did not contact me to update me on status. In every case, I had to call or email them to determine status on the part. After we received the part, we called the repair service to come and install it. Again, it was defective and again we paid for a service call. I contacted Vinotemp to request that they supply us with a new part that worked and I asked that they assume responsibility for cost of the second repair which was required because they had supplied us with a defective part. After emails and phone calls over a four-week period, they notified me that they were sending the part (which they say they had tested), but they refused to pay for the repair costs. This small wine cooler has cost us $270 for repairs and parts. Costs to install another replacement part will be $216. At this point, it’s not worth the cost to continue repairing this unit. Vinotemp obviously does not care about promoting good will among their customers and does not utilize reputable or reliable parts suppliers. Run, don’t walk, away from Vinotemp!!!
May 21, 2013