Rated 2.0 out of 5 by 61
Rated 4.0 out of 5.0 by Hudge Lubricate the buttons
I bought this a few weeks ago and put some white Lithium grease on the plastic buttons first thing after reading the reviews and the buttons have not gotten stuck. The temperature knob is set in the center, and the water is nice and cold. The hot water heater can be turned on and off with a switch on the back. It makes a little noise when it's cooling. The coil on the back was vibrating loud at first, but just tightened the screws and the extra noise went away. I followed the instructions and removed the center insert for the initial cleaning and there insn't any plastic taste. This is less expensive than the other choices, maybe not as nice, but it works just fine and we like it. I'm sure I would hate it if it leaked water all over the place, but the lube on the buttons seems to prevent that problem.
June 22, 2014
Rated 1.0 out of 5.0 by Guest101 Cold Water Button Gets Stuck, Reviews Are 100% Accurate
I got this as a gift so I can't complain too much. However this product is not worth the buy. Listen to the reviews, everyone has the same problem and you will too. The Cold water button gets stuck. This may not seem like a big deal, but believe me....it is. In order to unstick the button I have to lift up the 5 gallon jug every time. If you happen to not notice the button is stuck after you fill your glass, imagine up to 5 Gallons of water spilling onto your floor all night/ until you go to use it again. Wasting water, money, and what could have been a decent product. To have a defect this substantial it renders this dispenser completely useless/not worth it.
November 11, 2013
Rated 1.0 out of 5.0 by UNHAPPY Loud and Messy
This product is horrible. I bought it in the store and brought it home initially with a dent. took it back and replaced it. I have put new 3 gallon water jugs on this now about 5 times, each time, a HUGE mess where I am spilling half a gallon of water on the floor. In my opinion, there is no possible way to install a water jug without spilling water. The bowl that you install it on holds about a quarter gallon at most, so when you have to start pouring the jug in to be able to put it upside down you will fill up the bowl and over flow everytime. I cannot understand how a product like this could ever make it to market.
August 7, 2013
Rated 3.0 out of 5.0 by area51 Area51
I bought this water cooler 1 year ago as Christmas present for the family. For 100 bucks not a bad deal. Tap water is not the best any more. We enjoy the taste of cold bottled water. It did have a problem which is easily solved. I was not to long after we started using it that the cold water valve would stick and you panic as the water overflows to the floor. This is easily solved by some silicone plumbers grease which can be purchased at any hardware store. The hot and cold valve pushbuttons have slot guides, apply plumbers grease to these slots and the valves will function freely.
December 21, 2013
Rated 1.0 out of 5.0 by waterdrinker Would not purchase this item-buttons stick
Was very happy at first with this dispenser, but after a week or so the cold water button began sticking, just like all the other reviewers. I called the manufacturer and they sent a replacement, but of the same model. Immediately the new cold water dispenser began sticking as well. I called the manufacturer again, and they said they would replace it again... but only with the same model. Thankfully Home Depot returned the faulty one and we were able to exchange it for a model with a different design. So far, so good on this one. Very poor design.
October 8, 2013
Rated 4.0 out of 5.0 by Eddie Product does its job
I like this product, but it is all plastic, compared to the stainless steel one I had for years that went out. I didn't have the luxury of waiting for one to ship, so I went and bought this one. I does what it is supposed to, easy to clean, top loads easily enough, but it is supposed to have a twist off top that allows for easy cleaning, but you cannot get it to open. Other than that, I would recommend this product! Worth the price of 109.00
February 4, 2014
Rated 1.0 out of 5.0 by rogerz horrible, do not purchase
after only 3 months, the cold water spout would drip when unit was not in use. this caused water to overflow drip tray and onto kitchen floor. I am taking back for a refund. curious as to why Home Depot still sells this product , after so many negative reviews. what a joke
August 7, 2014
Rated 1.0 out of 5.0 by Luisa WOULD NOT RECOMMEND
We have just purchased( 2 months ago) dispenser and the button on top no longer goes back up, so water spills out. For my six year old she can hardly find the strenght to push button all they way down and get water.Would not recommend at all
August 8, 2014