Waterboss 22,000-Grain City Water Softener System-950 - The Home Depot


Model # 950

Internet # 100577898

Store SKU # 210814

22,000-Grain City Water Softener System

Waterboss 22,000-Grain City Water Softener System

This item has been discontinued.
The Home Depot no longer carries this specific product.

$548.00 / each


Model # 950

Internet # 100577898

Store SKU # 210814

Store SO SKU # 682751

The WATERBOSS 22,000-Grain City Water Softener is designed specifically to treat municipally-supplied water for families that live in city areas. The softener helps reduce chlorine taste and odor and has a built-in sediment filter for clean operation. The 8 GPM water flow rate at 15 psi drop helps provide minimal pressure drop to your shower and appliances, and the 22,000-grain capacity helps provide efficient use.

  • 22,000-grain capacity for efficient operation
  • 8 GPM water flow rate at 15 psi drop helps provide minimal pressure drop to your shower and appliances
  • Designed to treat municipally-supplied water for families that live in city areas
  • Helps reduce chlorine taste and odor
  • Built-in sediment filter for clean operation
  • Regeneration uses 14 gallons of water in as little as 17 minutes to help you save water and time
  • Factory-installed bypass helps extend the longevity of the filter
  • Compact tank design helps save space
  • Indicator light for convenience
  • Includes a do-it-yourself installation DVD to help make installation easy

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.


Assembled Depth (in.)  18.75 in  Assembled Height (in.)  30.75 in 
Assembled Width (in.)  14.75 in  Product Depth (in.)  18.75 
Product Height (in.)  30.75  Product Width (in.)  14.75 in 
Tank Length (in.)  29  Tank Width (in.)  10 
Alarm  No  Color Family  Beige / Cream 
Indicator light(s)  Yes  Installation kit included  No 
Iron reduction (ppm)  Maximum hardness removal (grains per gallon)  35 
Output betweeen refills (gallons)  1400  Permanent settings memory  No 
Product Weight (lb.)  105 lb  Programmable  Yes 
Quantity (cu. ft.)  .7  Regeneration time (min.)  17 
Returnable  90-Day  Voltage (volts)  12 
Water required for regeneration (gallons)  14 
Warranty / Certifications
Manufacturer Warranty  3 years on valve, 10 years on media tank & cabinet 


Rated 4.1 out of 5 by 23 reviewers.
Rated 5 out of 5 by The relief was immediate Honest review with both pros and cons: We're a family of four living in a suburban neighborhood with municipal water. We've lived here for a year and have grown increasingly annoyed with the hardness and chlorine in the water. Water out of the sink has always smelled and tasted like treated pool water. With a filter on the fridge, we thought we were doing ok. We noticed that our clothes were getting worn out quickly from water hardness beating clothes up in the washer and also noticed residue/crust accumulating in the dishwasher. I did some online research and found the Waterboss 950 for city/municipal water. After reading that some water softener systems can cost $2000 to $8000, I was hoping that the reviews from other customers on this unit were accurate because the price just can't be beat - here's the lowdown: PROS: 1) No matter how hard your water is, this softener will make a whole lot of things a lot better - washing your hands, taking a shower, using less soap, clean drinking water, making good coffee, running a clean dishwasher without crust and grime buildup, soft water to preserve your clothes longer, the softener will just make your life better. 2) No more nasty chlorine smell or taste AT ALL. 3) The softener is small and compact - it fit in our crawl-space very easily. 4) The unit comes with its own hardness and PH test kits. 5) Easy-to-follow instructions (including a video) for installation. 6) Customer service is accessible and friendly - I called the manufacturer before making the purchase to ask about the difference between the 950 and the 225 and was able to get a representative very quickly. (BTW - the only difference is the number - some retailers label it as 950, some as 225). 7) Softener took about two and a half days to ship once I ordered it. Cons - 1) The only con I have is that the fittings in the back of the unit seem cheap compared to the rest of the unit. Everything about this device is pretty awesome except for these connection fittings - I wouldn't have minded paying some extra money for some brass compression fittings as opposed to the cheap PVC or plastic that they come with. In my "worry" not to overtighten the fittings, I didn't tighten them enough and water blew out of them at first. Tightened it a little more and it was fine, but it doesn't seem like there would be this problem if the fittings were brass compression. Bottom line - despite the fittings, this softener is awesome! FYI - for one of the individuals complaining that the water turned black after installing, mine did too - for about a minute or two. You're supposed to run about 72 gallons worth of water the first time you have the softener actually engaged - just read the manual and you will be fine. Also, I went ahead and created my own "bypass" outside of the softener, Yes, the softener has its own bypass internally, but if you ever have to remove or replace the unit, you will still be able to have running water if you create your own bypass. This thing is awesome and is an ABSOLUTE MUST-HAVE for any individual or family with municipal/city water. July 19, 2014
Rated 4 out of 5 by Good value for price The Water Boss water softner required basic plumbing knowledge to install and came with an installation kit. One deficiency is the instructions describe the exit water going to a floor drain. My installation used a builder supplied exit pipe. I found I needed to add a hose clamp (not included) to the exit hose fitting to prevent the hose from popping off during operation. The water softening is adequite but I can smell chlorene even though this system has a carben chlorene module. I have asked if the chlorene filtering can be improved. November 11, 2014
Rated 1 out of 5 by Short Life and chlorine ca Installed about 6 years ago and unit is now unserviceable and the parts to repair are within $200 of a new unit. Forget the 10 year warranty as that does NOT cover any internal parts. WaterBoss told me if there is chlorine in the water, it can cause the resin to fail prematurely… 14 years prematurely in my case. All city water has chlorine and this unit specifies it is designed to filter chlorine yet chlorine causes it to fail?!? Still doesn't explain the other parts failing. In the 6 years I’ve owned this, had to replace the main gear twice (not under warranty) and the turbine that measures water use failed sending metal and plastic parts into the house pluming which I’ll never be able to completely remove. Now they want $230 for new resin and another $100 for other internal parts that failed including the main piston and turbine (again!). I can buy a GE or whirlpool for the cost of fixing this one. It is by no means an install, add salt and forget unit. Requires checking the display regularly for error codes and watching it cycle to be sure it is functioning correctly. On the plus side, it is very small and therefore easy to throw away. November 28, 2014
Rated 5 out of 5 by Wow!!! What a great product!! To start please read the review from AJ1234, he was spot on in his review!!! (That being said I absolutely agree with ALL of his Pros. I can't say much of his Con being that I didn't actually install the unit, my father-in-law did who worked for a professional plumber who only suggests this product to his customers!) Also, we had the black grit for a minute or two after installation. We saw immediate results in our water!! We have very hard water, the initial test read about 21 GPG and after one regeneration it went down to ZERO!!!!!! Our water tastes amazing now!! Pros: ~The price can't be beat for such an amazing unit!!! ~Uses VERY LITTLE salt. We've had the unit about a month and we're still on the original 80 pounds. (I have a 13 year old daughter that takes the LONGEST showers and we still have 30-35 pounds left in the tank. ~Regeneration only takes about 15 minutes! (While others can take up to 2 hours.) I'M SO GLAD WE GOT THE WATERBOSS 950!!!! My only Con: Once in awhile after a regeneration the water will taste salty until it has been flushed out of the lines, but in our old house we had one of those $7,000 Water Soft units and it happened with it too! (The WaterBoss is still worth it because the water tastes so good!!) November 17, 2014
Rated 5 out of 5 by My Waterboss works great. It doesn't use much salt and is very small compared to other softeners. The install was fairly simple after reworking my water lines. The only problem I had was their 1" to 3/4" compression fittings leaked. I ended up putting on copper 1" female adapters. If you do this route remember to use a union! Programming was simple. Now that it is set, I just have to add salt once a month. Overall this was pretty easy for anyone who does a lot of DIY projects. October 11, 2009
2 3 >>


Basic Home Shipping includes delivery to your doorstep or first dry area outside with no signature or appointment required. Delivery services for this item may be upgraded for an additional fee.

Other Delivery Options:

Threshold Home Shipping (By Appointment) includes delivery across your first doorway or threshold (i.e. into garage, backyard, or first room of the home). The carrier will contact you to make a delivery appointment with a 4 hour window once the items have arrived at the local hub in your area. Delivery appointments are required.

White Glove Home Shipping (By Appointment) includes delivery to the room of your choice, unpacking and debris removal. Assembly is not included. The carrier will contact you to make a delivery appointment with a 4 hour window once the items have arrived at the local hub in your area. Delivery appointments are required.

If product is eligible for shipping to AK, HI and US Territories additional transit time and remote surcharges may apply.