Rated 3.7 out of 5 by 108
Rated 1.0 out of 5.0 by DogPerson Hope it has not fallen over in route to you!!
This is my second water boss water softener. Installation went smoothly but once in service we got a gritty sand type material in our water lines. This was so bad that it clogged our faucet strainers. After calling the tech support number we were advised that if the unit had tipped over on its side before installation the media inside would have spilled out. Other than a this side up on the box statement there was no other warning. This could have tipped over anywhere in transit from the factory to Home Depot. Took a number of backwashes to clear all our water lines. Very poor design!!!
October 20, 2016
Rated 4.0 out of 5.0 by OddJobAl nice little unit
this is a nice compact unit. I have used Water Boss before and was impressed. The newer models are a lot simpler. Set it and forget it. with the unit being short, this makes adding salt much easier. I went 2 weeks without a conditioner on my house and you could see the difference. You could also taste the difference in the water. Very easy to install
October 18, 2016
Rated 5.0 out of 5.0 by ron after 4 months of use Waterboss. is working flawless
Hesitated buying this unit because of some negative reviews. I purchased the waterboss because of its compact size, instalation manual was straight forward, directions on programing display head were simple enough. My water tested 26gr hard, set program for that hardness and left the rest on the settings on the factory defaults and the softener does the rest. Only used two forty lb.bags to fill and this will last almost two months for our house hold of 2 people. So far very pleased with the product and would recommend it as a good purchase. Reasonably priced and installing was not that difficult.
September 13, 2016
Rated 5.0 out of 5.0 by TT Waterboss exactly as described
Very Good water softener easy to install Delivery was on time for local pickup
October 19, 2016
Rated 5.0 out of 5.0 by 900owner Waterboss water softner
This 900 model is a replacement for my 11 year old 900 model. I experienced no problems in life of the previous device.
October 11, 2016
Rated 1.0 out of 5.0 by LadyPC Terrible purchase
In the two years I've owned this softener, it has worked for 6 months. The first time I contacted customer service, and they took me through a series of tedious and very time consuming tasks that included emptying the entire tank and taking the thing apart. One of the cleaning steps must have worked, and it started to work again. But then it stopped working again. I went through the same series of tedious and time consuming tasks to try to get it working again and it didn't work this time. Customer service was no help after many back and forth emails that took some time to get responses, and of course it isn't under warranty anymore. I've finally decided that I've sunk too much time into this thing and NEED soft water, so I'm investing more money for something better.
August 4, 2016
Rated 5.0 out of 5.0 by 77777 Always buy Water Boss! Great service ordering from HD representive!
Great product, in business for over 30 yrs! Great !
September 6, 2016
Rated 5.0 out of 5.0 by PasoDan Great Water Softener
I did a lot of research before buying this WaterBoss 900. I chose it because of it's low price, small size, and good reviews. It was very easy to install. I can't understand why people pay thousands of dollars more for a traditional name brand. Perhaps it's the fear of the unknown.
My only gripe concerns the "96 hour" setting on the controller. When turned on (the default), the unit regenerates at least every four days, regardless of usage. We have very low usage in our household, and I had several back and forth emails with WaterBoss Customer Service before we determined that I could turn this off.
That small issue aside, this has been a great softener for us, works well and is trouble-free (at least since the six weeks since installation).
December 8, 2015