Rated 2.4 out of 5 by 9
Rated 5.0 out of 5.0 by CaptJack Follow the instructions.
I see many negative reviews here, but as someone else said....follow the instructions. When I installed the line I tried to flush it out first, I learned quickly that you MUST turn on the supply very slowly...AND you may have to hook it up to the ice maker and then turn it on very slowly to max so as the valve doesn't shut off the water supply.
Do everything in order...flush out the best you can for best tasting ice, hook up to ice maker....turn supply valve on slowly and then throw away the first few batches of ice as the bad flavor (could) be in the maker itself.
It's a comforting fact that if the water line ever fails past the supply valve, it will shut off. Yes!!! And again it's in the instructions for a very easy reset if that happens.
March 15, 2015
Rated 2.0 out of 5.0 by t543 High Water Pressure did not allow water to flow through
I used this line to connect my icemaker. The quick connectors make it easy to install, and the product appears to be well made, but an issue with installation is having the correct water pressure. For me, the shutoff device never allowed water to flow through, because of high water pressure.
Since I don't know how to regulate the water pressure coming out of the faucet, don't care to hire a plumber, and know that using a regular line worked fine with my old refrigerator, I'll just go back to that system.
I still think the floodsafe valve has its merits, but in my case it would require hiring a professional to set things up. That entails extra cost and therefore results in poor value. To avoid a line break I'll resort to using a quality stainless steel line (w/out floodsafe valve) and check it periodically.
March 10, 2015
Rated 5.0 out of 5.0 by FairfaxBob This thing works, and saved me from a lot of damage
Having experienced a flood from a cracked plastic icemaker water line, I installed one of these on a new icemaker that I installed at my vacation home. While we were away it appears that the float valve in the icemaker failed, allowing a constant flow of water to the icemaker. This FloodSafe device functioned perfectly, shutting down the water supply to the ice maker before my condo flooded. Without it the water could have run for weeks. Easy to install. Well worth the money.
March 23, 2012
Rated 1.0 out of 5.0 by SandT Awful tasting water/ice!!!
The water and ice coming through this line tastes like it came from a garden hose. Just awful!! I haven't been able to use my water and ice maker on my refrigerator because of this...
May 13, 2014
Rated 5.0 out of 5.0 by KennyD Never had any issues with ours
Read the instructions folks - it will tell you that water flowing quickly through the valve will cause it to shut off. If you turn on the supply too quickly, it will trigger the valve and you have to release the shutoff valve connection at the fitting to relieve pressure and the valve will reopen, allowing the water to flow again. We had to play with ours to get the correct flow rate but once we did, never a problem. We had to replace ours today due to a repairman damaging it (and not noticing or telling us), and I couldn't find one at a competitor's store. So headed to Home Depot tomorrow to pick up another one. If you have hardwoods, better to endure a bit of frustration getting it set up than coming home to find $10K in damage to your house that could have been prevented with a bit of patience. As to the chemical taste - never experienced that issue, but our refrigerator does have a filtration system in it that perhaps traps that. Ice and water are both crystal clear with no odour. Good luck if you choose to forgo this for a cheaper hose. Firm believer in that you get what you pay for (and have the patience to set up correctly).,
January 17, 2014
Rated 1.0 out of 5.0 by Homeowner Shut off valve too sensitive
The idea is great, the execution, not so much. Installed on city water lines, could only open the main supply valve half way before the valve on this line shut off. Opened the main supply slowly half way, the valve on the supply line was fine. After the first batch of cubes was made, the ice maker "called" for more water. The water pressure was enough to shut off the valve in the supply line again. I am not willing to disconnect and reconnect the line every time a batch of cubes is made.
Good idea for a location where occupancy is limited (vacation home, etc.) but too sensitive for normal installations. No wonder there were a number of resealed packages available at the store.
March 24, 2014
Rated 1.0 out of 5.0 by craig worst tasting water ever had to remove due to taste don't buy
had to remove and replace with smart choice stainless steel which works and tastes normal. nice idea but could not deal with taste due to flood safe line.
September 10, 2013
Rated 1.0 out of 5.0 by ToddInNJ bad tasting water/ice
I used this to hook up my new refridgerator. ...from day one, even after running about 25gallons through the system, my water and ice had a chemical/metalic taste.
I checked everything, including purchasing another filter (refrigerator specific), which didn't solve the problem.
Then recently googling the problem, I found that others who have purchased this (or other hoses like this from WATTS) have the same problem which was resolved by replacing with copper tubing.
Unfortunately I don't have my receipt, this was purchased a few months ago. I will be removing it and taking it to the store to see what the manager can do.
July 14, 2012