Rated 4.5 out of 5 by 126
Rated 5.0 out of 5.0 by DIY4Fun Works on 10’4”+ Ceilings!
The product description stated that the ladder was intended for ceiling with a max height of 10’3”. After contacting Werner, I discovered that the product would work for ceilings that are slightly higher. My ladder was installed in a location where the floor to ceiling height was a little over 10’4”. It worked perfectly. Due to being at the upper limit of the ladder’s reach, no trimming of the legs was required (removed one step from the installation process). The adjustable feet allow for a couple of inches of play to bring them in solid contact with the floor. Feels plenty sturdy for average home use.
The installation was simple with two people. I would recommend drilling the pilot holes for the 1/4” hex head lag bolts slightly larger than the 1/8” recommended in the instructions. In my opinion using a 5/32” or 11/64” drill bit will still allow for a snug fit without being so tight that you run the risk of over torquing the bolts and shearing off the heads. A little bar soap to lubricate the threads may also make driving the lag bolts a bit easier.
I textured and painted to match existing ceiling, then trimmed out to finish. Finally, I replaced the pull cord with an eye screw, so as to avoid having a cord hanging in walking space. Opens easily using a homemade pull consisting of an eye hook screwed into the end of a dowel.
April 14, 2016
Rated 1.0 out of 5.0 by WendyL3434 Warped Panel and Poor Customer Service
I would not recommend this manufacturer. A professional Home Depot installer just installed these stairs and we discovered the wooden panel that runs along the ceiling and encloses the stairs is warped. (This was not apparent until it was up). Because of this, it doesn't lie completely flush against the frame or the ceiling. It does not seal properly when shut and is unsightly. I contacted Werner who blamed it on the installer and told me to complain to Home Depot about it. The installer did a fine job, and all we want is a replacement panel which is inexpensive, but Werner refused. Now I have to buy a replacement piece of wood myself and try to have it cut to fit. Very poor customer service!! I should have gone with Louisville!
July 7, 2016
Rated 5.0 out of 5.0 by mi Great product
It was so easy to install with detailed instructions. The ladder is well built and fit perfectly.
June 28, 2016
Rated 5.0 out of 5.0 by bill Nice ladder
Nice ladder well built and go online for full installation video
June 28, 2016
Rated 2.0 out of 5.0 by Tori Werner Aluminum Attic Ladder AH2210
Poor design involving wood cover panel being too close to treads thus preventing placing feet completely across tread when ascending or descending ladder. Also, when ladder is located at an eight foot height and framed between 2"X10" joists at the bottom, trying to step from the last ladder step onto the surface of the attic floor, actually requires kneeling onto the floor and crawling far enough to stand up away from the ladder opening.
May 19, 2016
Rated 5.0 out of 5.0 by Dale Nice ladder, easy to install, well built!
I have a pretty high attic in my garage. I needed an easy way to climb up as I store a lot of camping, sports, summer and winter articles in the attic. This folding ladder has worked out great. It is well built, solid when you climb up and down, and easy to install.
I would recommend this product.
May 24, 2016
Rated 3.0 out of 5.0 by olyor As advertised, but narrow
Product works as advertised - just be aware that at this size it is very narrow and you won't be taking big boxes up into the attic. For a replacement latter you probably already know what you're getting, but if you're building a new home or creating a new access point, may want to consider a larger size.
May 17, 2016
Rated 5.0 out of 5.0 by Rick Nice Ladder
Took me about 6 hours total to install, including preparation, trim, and painting. I didn't use the supplied pull down rope and handle. Instead I substituted about three feet of larger poly rope and 6 inch length of 1 inch diameter PVC pipe for a handle.
Supplied instructions are simple and easy to follow. Besides basic tools, all you need are deck screws, 1x boards for temporary support, and shims. Only assistance I had was my teenage daughter for a few minutes to help me lift the ladder into position and rest it on the temporary supports (1X boards)
Will be nice to have a pull down ladder for access to storage in the space above the garage.
August 28, 2014