Rated 4.4 out of 5 by 137
Rated 4.0 out of 5.0 by Budro The first one I purchased had to be returned for water damage that was not evident until I unpacked the ladder and prepared to install it. The item was stored in a dry place at the store, leading me to believe the damage may have occurred during shipment to the store. The ladder has black mold growing on it and the cardboard that covered the finish side of the door was STUCK to the face of the door and when I attempted to peel it off the top layer of the plywood surface came with it.
I ended up going to a different store location to find a ladder in good dry condition. Everything was in order and the ladder functions precisely as it should.
October 26, 2016
Rated 5.0 out of 5.0 by paul Easy install
Great ladder. If you measure correctly, the install is a breeze.
October 18, 2016
Rated 5.0 out of 5.0 by Contractor Sturdy ladder
Light weight and easy to fold up. The spring tension is strong and it takes a little effort to pull down so it may be a challenge for an elderly person. Otherwise, no regrets and would buy again.
October 25, 2016
Rated 4.0 out of 5.0 by PapaJoe Papa Joe
Weight limit 375 good news and made well. Steps at the top a little narrow but good.
October 4, 2016
Rated 4.0 out of 5.0 by handybear First one was defective -- requires carpentry skills to install
The first ladder was defective; the plywood backing was split. Quality control should have caught that. We were replacing an old attic ladder, so our carpentry was minimal but installation of a ladder for the first time would take real skills. Another problem is that attics are often dark and hot, and working up there is difficult. Overall, this ladder fit correctly and the installation instructions were clear. For first time users -- very important to measure the floor to ceiling height before you buy the ladder, and then pay close attention to how you cut/adjust the ladder legs and feet to fit exactly to that height. It is a two-person job, and each person must be able to lift the weight of the ladder.
August 30, 2016
Rated 5.0 out of 5.0 by Pull4 Sturdy and safe
My handyman advised this was an uncomplicated install. I no longer have to worry about rickety wood stairs, ever. Well worth the additional money for the aluminum stairs.
September 27, 2016
Rated 5.0 out of 5.0 by DIY4Fun Works on 10’4”+ Ceilings!
The product description stated that the ladder was intended for ceiling with a max height of 10’3”. After contacting Werner, I discovered that the product would work for ceilings that are slightly higher. My ladder was installed in a location where the floor to ceiling height was a little over 10’4”. It worked perfectly. Due to being at the upper limit of the ladder’s reach, no trimming of the legs was required (removed one step from the installation process). The adjustable feet allow for a couple of inches of play to bring them in solid contact with the floor. Feels plenty sturdy for average home use.
The installation was simple with two people. I would recommend drilling the pilot holes for the 1/4” hex head lag bolts slightly larger than the 1/8” recommended in the instructions. In my opinion using a 5/32” or 11/64” drill bit will still allow for a snug fit without being so tight that you run the risk of over torquing the bolts and shearing off the heads. A little bar soap to lubricate the threads may also make driving the lag bolts a bit easier.
I textured and painted to match existing ceiling, then trimmed out to finish. Finally, I replaced the pull cord with an eye screw, so as to avoid having a cord hanging in walking space. Opens easily using a homemade pull consisting of an eye hook screwed into the end of a dowel.
April 14, 2016
Rated 5.0 out of 5.0 by LN Great lightweight attic ladder
I bought this attic ladder to replace my original wood ladder, which had seen better days. This ladder is much lighter and sturdier than the wood ladder. It wasn't difficult to install, but definitely requires two people.
September 7, 2016