Rated 3.8 out of 5 by 76
Rated 2.0 out of 5.0 by Psi5 Partially died after two weeks
Got this Whirlpool because my KitchenAid died and was installed with a trim kit. The only alternatives that would fit in the cabinet with the trim were this Whirlpool or a KA that cost 2xs as much. Got it installed and it worked fine for two weeks. Then, some of the control panel buttons stopped working. Still heated on high but that was it.
I called Whirlpool and, to their credit, they immediately agreed to replace it. As of today, I am waiting for the replacement to arrive. One star for quality (although it was a lot quieter than the KA) but 5 for customer service. Works out to a 2 since I would prefer that it actually work.
September 1, 2016
Rated 1.0 out of 5.0 by MCConsumer Stopped Working after 13 Months
I bought this oven for its built-in feature for our new kitchen. The unit worked fine for 13 months but then suddenly stopped heating up the food. We called Home Depot and Whirlpool to get it repaired or replaced but both declined assistance because the product's warranty has expired. Feel like taken advantage of.
October 10, 2016
Rated 4.0 out of 5.0 by Longhorn Adequate microwave
This microwave appears adequate for everything we have used it for in the past two weeks. As other reviewers noted- the hum it makes while cooking is a little louder than our previous microwave - although not offensive.
July 26, 2016
Rated 4.0 out of 5.0 by victory65 Shipping Was Not Satisfactory
The product is right size for my kitchen and easy to use.
July 12, 2016
Rated 5.0 out of 5.0 by moneymgmt Very quiet, works quickly
We had to buy this model after the bigger model would not fit into a specific cabinet in our kitchen. I was cautious that it would be too small or not powerful enough but am pleasantly surprised with this one. Much quieter than our above-the-range Whirlpool microwave, and cooks faster.
May 31, 2016
Rated 1.0 out of 5.0 by MVM Second time...
Just like the previous person "BMC", I purchased a new house and bought the appliances package. Not even a year and my microwave went out so they replaced it and now its been a little bit over a year and it has gone bad again. I had a service guy come out and he said the megnetron was bad and this part can't be replaced or order for this model. This is robbery because I paid for the service call and I have to buy a new microwave. The guy told me that this model was a bad because it was from China and that year was a trial year.
March 14, 2016
Rated 5.0 out of 5.0 by tillygirl Great purchase
This microwave cooks way faster than any one I've had before. It's sleek and matches the rest of our Whirlpool appliances perfectly. We're in love!
February 23, 2016
Rated 3.0 out of 5.0 by mboston Good enough, but a couple of issues
This microwave is replacing one I had for fifteen years and I'm guessing it won't last nearly that long. Two weeks after I started using it, I noticed what looked like dirt on the start button, so I rubbed it. It wasn't dirt--the film coating on the panel had gotten scratched from normal, minimal use. From just a normal cleaning rub it, it now is a rough spot three times the size. This will probably let air under the film and it will bubble in time. Really cheap coating.
Other than that, the door open button needs an odd amount of pressure to open and it doesn't pop back 10% of the time--you have to open and close the door firmly.
The sensor heating is great though and it looks nice. It's an average, built- to-not-last-long unit to make you spend $300 bucks every few years.
December 8, 2015