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17 cu. ft. Upright Freezer in White
  • Amana
  • Model AZM12X17DW
  • Internet # 205759125

17 cu. ft. Upright Freezer in White

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Discontinued Model

Discontinued

Whirlpool

Model EV160FXBQ

Internet #204099933

Store SO SKU #1000013450

16.0 cu. ft. Upright Freezer in White

This item has been discontinued.
The Home Depot no longer carries this specific product.

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Name 16.0 cu. ft. Upright Freezer in White 16.6 cu. ft. Frost Free Upright Freezer in White, ENERGY STAR 16.6 cu. ft. Frost Free Upright Freezer in White, ENERGY STAR 16.9 cu. ft. Frost Free Upright Freezer in White, ENERGY STAR
Brand Whirlpool Frigidaire Frigidaire Frigidaire
Ratings (130) (309) (144) (49)
Capacity (cu. Ft.) - Freezer 16 16.6 16.6 16.6
Defrost Type Manual Frost Free Frost Free Frost Free
Color/Finish Family White White White White
Assembled Width (in.) 30 in 34 in 34 in 34 in
Depth (Excluding Handles) 30.25 in 28.5 28.5 28.5
Height to Top of Door Hinge 61.31 in 67.687 67.687 67.687
Number of Shelves 3 4 4 4
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Product Overview

Get great storage and minimize energy use with this Energy Star qualified 16.0 cu. ft. Whirlpool upright manual-defrost freezer. Use its door and compartment shelves and lower gated storage area to stock up on frozen favorites. Then use the Fast Freeze setting to bring newly added items back to frozen solid fast. Fast Freeze drives the freezer temperature 10 degrees colder than the lowest setting, to freeze food quickly and efficiently. The foam-in-place door liners will help keeps cold air in and warm air out, helping to maintain temperatures and save energy.

  • 16.0 cu. ft. capacity provides room for you to stock up on family favorites
  • Interior dial temperature control is easy to reach and operate
  • Manual defrost is simple with the built-in defrost drain
  • Temperature management system include a Fast Freeze option to freezes large amounts of food quickly
  • Stationary cabinet shelves, a gated storage area the bottom of the cabinet and built-in door shelves make it easy to organized your freezer
  • Bright interior light so you can locate items quickly
  • Smooth, contoured door provides a modern, streamlined look
  • Energy Star qualified - designed to save on energy

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Customer Questions & Answers

5 Questions16 Answers

Customer Questions & Answers

16.0 cu. ft. Upright Freezer in White
16.0 cu. ft. Upright Freezer in White

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This question is from 16.0 cu. ft. Upright Freezer in White
 
6 answers

Is it normal for the shelves to become covered in frost in the first month of use?

This question is from 16.0 cu. ft. Upright Freezer in White
Asked by
Vancouver, WA
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July 14, 2014
I have had my freezer for a month now on the factory setting of 4, and week by week there has been visible frost building up on the shelves and I am wondering if that is normal or if I have received a defective unit. There is about 1/4" or more of frost on some of the shelves.
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Answers (6)

October 10, 2014
Answer: 
As a reply to the last answer. I appreciate your input, but the model I have is not a frost-less freezer. I have had the repair man out twice. The first time we discovered that the seal was not completely installed by the manufacturer and that caused the initial issue. I called him back when I started seeing basically the same kind of build up. He thought maybe the auto defrost wasn't working right and Read More
As a reply to the last answer. I appreciate your input, but the model I have is not a frost-less freezer. I have had the repair man out twice. The first time we discovered that the seal was not completely installed by the manufacturer and that caused the initial issue. I called him back when I started seeing basically the same kind of build up. He thought maybe the auto defrost wasn't working right and said he would order the part. When I called a couple weeks later to check on the part, he came over and told me that he had called the MFG and learned that there is no auto-defrost and that this is in no way a frost-less freezer. He said the MFG said I will have to defrost it every six months. Right now it is in serious need of defrosting and I have had it only 3 months. The repairman that represents the manufacturer keeps telling me nothing is wrong with it, so they won't replace it, even tho it appears to me that I received a lemon. I just now noticed that Home Depot no longer sells this model. Coincidence? Read Less
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Asked by
Mesa Az
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October 8, 2014
Answer: 
It is a frostless freezer, So I would expect it not to have Frost build up. Check the seals around the units door, a slight gap can allow moisture in cause problems, If it appears ok call Maytag and have them send a tech out. it could be a condensor sensor.
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Asked by
vancouver, wa
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Home Improvement Profile: DIYer
July 23, 2014
Answer: 
The seal on the door was not completely set into the door, leaving a slight gap that allowed warm air to get into the freezer. Since the door was closing tightly, this problem was not noticed by us. The repairman believes it came from the factory this way. It is normal for some frost build up to occur in this model, the gap between the door and the seal was sufficient to create frost build up of about Read More
The seal on the door was not completely set into the door, leaving a slight gap that allowed warm air to get into the freezer. Since the door was closing tightly, this problem was not noticed by us. The repairman believes it came from the factory this way. It is normal for some frost build up to occur in this model, the gap between the door and the seal was sufficient to create frost build up of about 3/8" after 5-6 weeks of use. The seal was fixed by the repairman and while some frost has built up, it is not as significant as before, so we hope that was the problem. If not, then it is a timer defrost issue. Read Less
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Asked by
indianapolis, IN
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July 22, 2014
Answer: 
The #1 reason an Upright Freezer (manual defrost) builds up frost quickly is the door being opened, and closed often. Whenever you open the door, air rushes in, and the more moister in the air, the more frost build-up you'll have. Use your refridgerator-freezer for everyday use, and treat your upright freezer like a "Storage-Locker". The only time your freezer door should be open is to restock for long Read More
The #1 reason an Upright Freezer (manual defrost) builds up frost quickly is the door being opened, and closed often. Whenever you open the door, air rushes in, and the more moister in the air, the more frost build-up you'll have. Use your refridgerator-freezer for everyday use, and treat your upright freezer like a "Storage-Locker". The only time your freezer door should be open is to restock for long term storage, or to retrieve food to "restock" your fridge-freezer. Read Less
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Asked by
Vancouver, WA
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Home Improvement Profile: DIYer
July 16, 2014
Answer: 
I spoke to Whirlpool and they indicated frost build up of this nature (over 1/4" in 4 weeks) indicates a defrost timer issue and they are sending out a repair person, as the unit is clearly under warranty.
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Asked by
Tennessee
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July 16, 2014
Answer: 
huawoman,
This particular Whirlpool Upright Freezer is a manual defrost appliance, there are others that we manufacture that are frost free. This means that over time, there will be frost that builds up on the interior and you would have to manually defrost the unit. It is working properly, depending on location and how often it is opened the frost build up can be slow or can happen a little more Read More
huawoman,
This particular Whirlpool Upright Freezer is a manual defrost appliance, there are others that we manufacture that are frost free. This means that over time, there will be frost that builds up on the interior and you would have to manually defrost the unit. It is working properly, depending on location and how often it is opened the frost build up can be slow or can happen a little more quickly, this varies. At the bottom, I have listed the instructions on how to manually defrost the appliance. Thank you for viewing this Whirlpool home appliance and being our customer.
Defrost and clean your freezer when frost has built up to about ¹⁄₄" (6 mm) thickness. Complete defrosting and cleaning should be done at least once a year. In high humidity areas, a freezer may need more frequent defrosting and cleaning. Do not use abrasive cleaners on your freezer. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic parts. Damage can occur.
NOTE: The drain cap must be removed before defrosting the
freezer and replaced securely afterward.
1. Unplug freezer or disconnect power.
2. Remove all frozen food. Wrap frozen food in several layers of newspaper and cover with a blanket. Food will stay frozen for several hours. You may also store frozen food in a cooler, an additional refrigerator or freezer, or a cool area.
3. Remove base grille. See “Base Grille.”
4. Style 1–Models with a drain system
Reach under the unit and pull the drain hose out through the
opening. The drain hose carries defrost water out of the
freezer, and through the area behind the base grille. Place a
large shallow pan under the drain hose. Remove the drain cap inside freezer.
NOTE: Check the drain pan frequently to avoid water
overflow. Have a second pan handy for easier emptying.
Style 2–Models without a drain system
Remove water from the freezer bottom using a sponge or
baster and empty the water into a large pan.
5. Place pans of hot water in freezer with door open to speed
melting. Directing air from an electric fan into freezer will also
help. Do not place fan or any electrical device in freezer.
6. Use a plastic scraper to remove frost.
NOTE: Do not use an ice pick, knife, or other sharp-pointed
tool to defrost freezer. Damage can occur.
7. Wipe water from walls with a towel or sponge.
8. Wash the inside walls with a solution of mild detergent in
warm water or 2 tbs (26 mg) baking soda to 1 qt (0.95 L) warm water. Do not use abrasive or harsh cleaners.
9. Rinse well and wipe dry with a clean soft cloth.
10. Use the appropriate cleaning method for your exterior finish. Painted metal: Wash exteriors with a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners, or cleaners designed for stainless steel. Dry thoroughly with a soft cloth.
Stainless steel finish: Wash with a clean sponge or soft cloth
and a mild detergent in warm water. Do not use abrasive or
harsh cleaners, or cleaners designed for stainless steel. Dry
thoroughly with a soft cloth.
■ To keep your Stainless Steel refrigerator looking like new
and to remove minor scuffs or marks, it is suggested that
you use the manufacturer’s approved Stainless Steel
Cleaner and Polish.
IMPORTANT: This cleaner is for Stainless Steel parts only!
■ Do not allow the Stainless Steel Cleaner and Polish to
come into contact with any plastic parts such as the trim
pieces, dispenser covers or door gaskets. If unintentional
contact does occur, clean plastic part with a sponge and
mild detergent in warm water. Dry thoroughly with a soft
cloth. To order the cleaner, see “Accessories.”
11. For models with a drain system, you should replace the drain hose, drain cap and base grille.
12. Replace all frozen food.
13. Plug in freezer or reconnect power.
14. See “Using the Control.”
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This question is from 16.0 cu. ft. Upright Freezer in White
 
5 answers

do you give veterans discount like lowes?

This question is from 16.0 cu. ft. Upright Freezer in White
Asked by
smitty
August 27, 2013
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Asked by
Mesa Az
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October 8, 2014
Answer: 
yes they do, however you would have to have a VA ID card that says "Service Connected" on it,
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Asked by
indianapolis, IN
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July 22, 2014
Answer: 
Call Cust-Service
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Asked by
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February 11, 2014
Answer: 
yes, hd gives 10% to veterans
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Asked by
New Jersey, USA
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September 17, 2013
Answer: 
I know most home depot stores give active duty a military discount. I'm not sure about retired veterans.
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Asked by
THD Customer Support
Kennesaw, Ga
September 1, 2013
Answer: 
Thank you for your recent inquiry with The Home Depot. For assistance with a military discount, please contact our Customer Care department at 1-800-430-3376 (merchandise) or 1-800-455-3869 (appliances).
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This question is from 16.0 cu. ft. Upright Freezer in White
 
2 answers

What is the temperature range of the freezer? How cold does it get?

This question is from 16.0 cu. ft. Upright Freezer in White
Asked by
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July 22, 2014
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Asked by
Mesa Az
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October 8, 2014
Answer: 
I can not give an exact number , however it can be adjusted allow ice cream to be softer serve and freeze a turkey solid in about 5 hours.
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Asked by
indianapolis, IN
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July 23, 2014
Answer: 
Refer to the Owners Manual for temp ranges, but on mine, I have it set 1/2 way, (#4), and it stays below 0 inside. According to the pros, this is colder than needed to keep food fresh.
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This question is from 16.0 cu. ft. Upright Freezer in White
 
2 answers

Can this freezer survive a partly heated Garage environment?

This question is from 16.0 cu. ft. Upright Freezer in White
Asked by
Denver
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July 4, 2014
The old Freon units could survive a -40 degree environment.
I have had two individuals tell me; both with about 45 years of combined commercial/residential repair, tell me that upright freezers can not be outside and should be in an environment of 55 degrees or more.
I have read all over the web about this topic and have not found a response from a creditable source to one way or the other. My good friend says because the compressor oil gets so cold that it mixes with the refrigerant then it wrecks the compressor.

Another source said: Newer freezers don't use freon. The newer refrigerants is tetrafluoroethane and it is less sensitive to the effects of cold unless the temps get down to below 15° F. in your garage.
You can remedy this by getting an inexpensive "barn" or greenhouse heater that will come on only when the temp in the space drops to near freezing.

Another source: I called a few manufacturers (GE, Frigidaire, etc) and all said that they are not meant to be operated in cold temperatures (the threshold ranged from 31* - 60*). I find this very odd because the overwhelming "layperson" opinion from my internet searches has been that the freezer will be perfectly fine, but all the salesmen and manufactures say don't do it. I'm guessing that they are just being cautious so as to minimize warranty claims.

Five other sources have two to five year old freezers in Canada, Wyoming, Long Island NY, ... in a screened in back porch or equal. No problems. The expensive "outdoor" freezer just has a $35 heater that comes on at under 30 degrees, to just heat the compressor area.

Can't find a single source where the freezer failed in cold weather.

So, what does HD have to say about this subject?
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Answers (2)

Asked by
indianapolis, IN
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July 22, 2014
Answer: 
On my Whirlpool Upright, the heat exchangers are under the "skin" top, and sides. As long as you keep breathing space between these areas, you should be fine. I go one step further myself, and have my freezer setting on 2'" blocks. One on each corner so the unit can breath underneath. However, in winter, I would remove the blocks to conserve heat underneath.
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Asked by
Tennessee
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July 5, 2014
Answer: 
Anonymous,
These questions are answered by the manufacturer if they are a product question. If the question is specific to a Home Depot operation, then The Home Depot will answer. In the Use and Care Guide it tells you the location requirements. This is a guide, freezers will certainly work in colder or warmer conditions, they just might not work as optimally as they could. The compressor could be Read More
Anonymous,
These questions are answered by the manufacturer if they are a product question. If the question is specific to a Home Depot operation, then The Home Depot will answer. In the Use and Care Guide it tells you the location requirements. This is a guide, freezers will certainly work in colder or warmer conditions, they just might not work as optimally as they could. The compressor could be overworked and the life of the unit might be compromised. Or, the temperature in a hotter environment may be warmer than desired or the food might get colder than desired in a frigid environment. I have listed the location requirements below for your review. Thank you for viewing this Whirlpool Upright freezer, I hope you find this information helpful.
From the Use and Care Guide:
IMPORTANT: Do not install the freezer near an oven, radiator, or
other heat source, nor in a location where the temperature will fall
below 40°F (5°C).
Check the strength of the floor before installing your freezer. It
should hold the weight of a freezer fully loaded with food.
Allow at least 3" (7.5 cm) of air space at the top and on both sides
of the freezer and 1" (2.5 cm) between the back of the freezer and
the wall. If the freezer is to be against a wall, leave extra space on
the hinge side so the door can open wider.
NOTE: This freezer may be installed side by side with another
refrigerator or freezer. Allow for a 3" (7.5 cm) clearance at the top
and sides and a ¹⁄₄" (0.64 cm) clearance between the appliances.
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Customer Reviews

Rated 4.5 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Love my new 16 cu ft freezer I love all the space in my new freezer, I was able to bake and store lots of Christmas cookies. I love the added features of storage in the door and the light, so that I can easily find things, even when they are at the back of the freezer. Because it's "Energy Star," I feel confident that taking advantage of sale prices is not being lost due to the cost of running. It is quiet and freezes items quickly. I chose a manual defrost freezer. The frost build up has been minimal even though I opened the door a lot. December 26, 2013
Rated 5.0 out of 5.0 by great freezer It's not loud at all, i was hesitant buying it when some of the reviews said it was loud. We have it plugged in near our living room and the light typical humming sound is very faint. Great product for the price too. We had home depot deliver it and everything went pretty smooth. We've only had it for a month now and haven't had any issues. September 17, 2013
Rated 5.0 out of 5.0 by So far so good, but thats why I bought a Whirlpool... quiet! Thats important because I live in a studio. July 22, 2014
Rated 5.0 out of 5.0 by So far, so good I've had this freezer for a couple weeks and it still works. I was happy with the price, the delivery, the features (being simple). March 11, 2014
Rated 5.0 out of 5.0 by Very energy efficent! Uses so much less electric then the old one it will pay for it's self in about 3 year. Good price and included delivery. If they would have had one in on display in the local store it would have made the decision easier but all in all I am very pleased with the whole experience. October 1, 2013
Rated 1.0 out of 5.0 by Worst Purchase ever Freezer stopped working after 14 months. Done. Dead. Service company came out and said there was nothing they could do. Whirlpool told me there was nothing they could do either. They actually did sell me a service plan extended warranty but after they realized it was dead, they refunded my service plan $. November 3, 2015
Rated 5.0 out of 5.0 by 3 large shelves 5 door side pockets and large Let out pocket Excellent love the large shelves no bending April 1, 2016
Rated 5.0 out of 5.0 by Great Freezer so far We first booght a freezer that was on sale at the Home Depot, it ran extreemly Hot and come to find out that the insulation on the right side of the freezer was never installed, So I spent the extra 100 dollars for this one. Needles to say it was a good move on our part. Ample space to store, door can hang from either side. Easy to use controls, frostless and to boot much nicer then I expected in the looks department. We could not be happier at this point. Its a great Freezer, not many frills but does exactly what you want it to do, Freeze. October 8, 2014
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