Model # WRS571CIDB

Internet #206592567

Store SO SKU #1001623850

Whirlpool 20.6 cu. ft. Side by Side Refrigerator in Black, Counter Depth


20.6 cu. ft. Side by Side Refrigerator in Black, Counter Depth

  • Counter-depth design gives your kitchen a built-in look
  • In-Door-Ice Plus system lets you utilize top freezer shelf
  • 13.62 cu. ft. of fridge space and 6.97 cu. ft. of freezer space
$1,499.00 /each

Choose Your Options

  • Black
  • Monochromatic Stainless Steel
  • White

Frequently Bought Together

Product Overview

Enjoy the refrigerator style you want without sacrificing space with this Whirlpool 20.6 cu. ft. capacity counter-depth side-by-side refrigerator. It features the In-Door-Ice Plus system that gives you the top freezer shelf back, and frameless glass shelves that offer greater storage ability in the refrigerator. You'll even be able to cool food quickly inside this side-by-side refrigerator thanks to the Accu-Chill temperature management system. Adaptive Defrost saves you more energy by monitoring compressor activity, defrosting only when necessary. Plus, this counter-depth refrigerator fits virtually flush with your current counters and fixtures for a built-in, premium look without the premium cost.

California residents: see   Proposition 65 information

  • Exterior dispenser offers cold, filtered water and ice without opening the door
  • In-Door-Ice Plus system places the ice maker and removable ice bin in the door, creating more usable space in the freezer. The ice bin is also easily removed for portable ice any time
  • Kick the bottled-water habit with the EveryDrop water filtration system. You'll help protect the environment by preventing the disposal of up to 3000 plastic bottles a year and save over $600 for yourself
  • Tap Touch controls on the dispenser make accessing refrigerator features quick and easy
  • Accu-Chill Temperature Management System saves energy and cools your food quickly. This intuitive system senses and adapts, activating the compressor only when necessary to deliver efficient cooling performance while saving energy
  • Adjustable glass shelves are easy to clean and provide flexible storage options
  • Humidity-controlled crispers help to prolong the freshness of vegetables and fruits
  • Build your door storage to fit your needs. Adjustable gallon door bins easily move when and where you need to. The gallon-sized bins can easily accommodate beverage jugs and other larger containers
  • 13.62 cu. ft. fresh food compartment and 6.97 cu. ft. freezer compartment provide spacious storage options
  • Freezer features adjustable glass shelves, a bulk-item storage basket, and 3 adjustable on-door bins for flexible frozen food storage
  • FreshFlow air filter is 15 times more effective than baking soda at reducing common food odors by actively circulating air through our carbon-based filter
  • Counter-depth styling, hidden hinges and a flush dispenser create a beautifully modern, streamlined look
  • LED lighting makes it easy to see fresh and frozen food. It puts a spotlight on food and casts a bright, natural-looking light on the contents
  • Side-by-side refrigerator has 1 refrigerator compartment door on the right and 1 freezer compartment door on the left
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here for more information on Electronic Recycling Programs

Info & Guides

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If we can't repair it, we'll replace it!

  • No deductibles, no additional fees
  • Parts and labor costs included
  • In-home service by authorized technicians
  • 24/7 support

Plan pricing and term options will be shown during the checkout process

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* Limitations and exclusions apply. See terms and conditions for complete details. For eGift Card products $2,000 and up will receive a check reimbursement.

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Name 20.6 cu. ft. Side by Side Refrigerator in Black, Counter Depth 22.3 cu. ft. Side by Side Refrigerator in Black, Counter Depth 35.75 in. W 21.9 cu. ft. Side by Side Refrigerator in Black, Counter Depth 36 in. W 19.9 cu. ft. Side by Side Refrigerator in Black Ice, Counter Depth
Brand Whirlpool Samsung GE Whirlpool
Ratings (1148) (215) (127) (30)
Capacity (cu. ft.) - Refrigerators 20.6 22.3 21.9 19.85
Color/Finish Family Black Black Black Black
Refrigerator Width (In.) 36 35.94 35.75 36
Depth (Excluding Handles) 27.5 27.063 27 27.8
Height to Top of Refrigerator (in.) 68.63 68.625 68.75 68.88
Height to Top of Door Hinge 68.88 70.188 69.25 69
Counter Depth (Yes/No) Yes Yes Yes Yes
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Warranty / Certifications

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Customer Questions & Answers


Asked by: ROE
Very Loud! Ridiculous you pay 1500. (I did, no sale) andbits loud as sxxx! And it's missing 2 shelves in freezer purposely? Don't buy it!
Answered by: North17
Date published: 2017-06-07

Does it have a crushed ice option?

Asked by: MelB
Answered by: Bill
Date published: 2016-12-27

Are the shelves adjustable?

Can they be configured to many different heights?
Asked by: Sandy
Yes. You have configuration options.
Answered by: seanstermonster
Date published: 2016-12-27

Is this refrigerator noticeably louder than your previous fridge?

Asked by: dmarie
Just a tad and we had a top of the line Electrolux
Answered by: tracejustice
Date published: 2017-06-07
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Customer Reviews

20.6 cu. ft. Side by Side Refrigerator in Black, Counter Depth is rated 4.1 out of 5 by 1148.
Rated 4 out of 5 by from Good Fridge, Depending on Your Needs First off, this fridge was one of five that fit a very narrow physical dimension that our kitchen could accommodate since the spot for a fridge has a built in pantry and wine rack surrounding it. If we had greater flexibility, we might have selected something else. That said, this fridge is great! We're a family of four and go grocery shopping weekly. We have not had any problems storing our food or having things freeze due to overfilling the shelves but did end up buying a few acrylic storage bins to keep organized. Everything is easy to clean. The water and ice in door is convenient and the control panel above it is great, super easy to use. All in all, it's a good fridge if you are a tidy person/family.
Date published: 2017-03-15
Rated 4 out of 5 by from Attractive well built unit. Would have liked one additional shelf in the freezer. Ice maker works... Attractive well built unit. Would have liked one additional shelf in the freezer. Ice maker works fine but is a bit slow to refill the smallish storage bin. Takes about 5 days to really begin steady ice making after refrig is unpacked from it's shipping box. I find it quiet when the compressor is operating. About the only thing that's demonstrative is the ice dropping into it's storage bin and the subsequent water refill that takes place. Neither are different from other units out there in my opinion. Water and ice dispensing is easy in the roomy door well. Control using the digital panel is easy enough if you read the manual.
Date published: 2017-02-04
Rated 1 out of 5 by from This unit looked very nice in the home depot showroom, on arrival the freezer door was warped and... This unit looked very nice in the home depot showroom, on arrival the freezer door was warped and about 1/2" proud of the refrigerator door on the bottom and flush on the top. Whirlpool delivery gentleman wrote down this defect upon delivery and assured me that a replacement would be sent. Now about 1 week later, no calls or updates. Tried calling the Home Depot/Whirlpool help line but have not been able able to get a human on the phone. Very disappointed in the whole process that started with the product being poorly manufactured.
Date published: 2017-03-15
Rated 1 out of 5 by from Rust spots appeared on stainless after almost 1 year. Although a documented manufacturer defect, Whirlpool refused to service. Right at about 1 year rust stains started spotting the front panel. Nothing would fix this. I have other stainless appliances including ones bought at exactly the same time. I have never seen anything like this on another stainless steel product. Whirlpool states this problem is "cosmetic" and therefore excluded from warranty coverage even though it is a manufacturer defect. This is in direct conflict with the California Lemon Law, 1793-03. I am following up with the California bureau that protects consumers on this BUT what a pain. Also, google this problem and you will see that it is prevalent with Whirlpool refrigerators.
Date published: 2016-09-20
Rated 1 out of 5 by from UNRELIABLE I have owned this refrigerator for 20 months and have regretted the purchase ever since. This is the most unreliable fridge I have ever owned. It operated well for about the first year, after that, it has been problem after problem. First, the door stoppers are made of cheap plastic. We have a two year old and the first time she opened it too far the door stopper cracked, so it slams into our cabinets. Then, it stopped producing ice around 12 months, because of how close it was to the warranty, whirlpool agreed to pay for the repair and the new ice machine (which was nice) until it broke 3 weeks later, again, no ice. We called whirlpool and they informed us it would cost around $400 to extend the warranty, which frankly, I'd rather put that money towards a fridge that doesn't break every few months. Because we had already spent so much on the fridge, I decided to investigate the problem myself, it wasn't too hard to find that the main wires that power the control panel and the ice machine are at the hinge of the door, in a manner that each and every time you open and close this fridge it pinches those delicate copper wires, which you find out when certain functions stop working. I decided to splice the wires so I could get ice again, which worked for another month or so. I have been so frustrated with the fridge that I have just been buying bags of ice. But finally, after spending $5-10 a week on ice, I decided to take another look, come to find out, almost every wire at that hinge is cut (Photo attached). I am beyond frustrated with this fridge, and extremely disappointed with a brand that I thought was top of the line.
Date published: 2017-06-18
Rated 1 out of 5 by from Purchased this refrigerator for a vacation rental only to find that it doesn't work at all. Wate... Purchased this refrigerator for a vacation rental only to find that it doesn't work at all. Water dispenses about a half glass before stopping, in the past 4 months we may have produced 4 ice cubes. The refrigerator and freezer go from cold to lukewarm for no reason. The biggest problem is Home Depot does not stand behind their appliance sales and sends you directly to the manufacturer. Whirlpool only does appliance REPAIRS with their 'warranty' and does not replace the defective product. Bottom line is BUYER BEWARE! We obviously received a lemon but now have to go through the continuous process of having a repairman show up everytime we want to go to our vacation home and still have a non working refrigerator! Very frustrating process so I will rethink my next appliance purchase to not include Home Depot or Whirlpool.
Date published: 2017-03-08
Rated 4 out of 5 by from A little noisy! Refrigerator is nice, however a little noisy. Read the trouble shooting packet, and it states that the noise is normal for newer refrigerator. [This review was collected as part of a promotion.]
Date published: 2017-03-29
Rated 5 out of 5 by from nice fridge this fridge is a kitchenaid without the expensive shelves and such. same inner workings. had it a month. people complain about ice cubes coming out too hard or fast and hitting the floor. take your eyes away from your cell phone and hold the glass closer! some say it is noisy. well, i here the cubes dropping into the container now and then. sure, the ice crusher makes noise when it is used. the motor itself is fine. for the price, this fridge is great! energy wish, time will tell but it does not run too much unless you leave the door open too long or too often. could use more shelves in the freezer section.
Date published: 2016-07-12
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