Rated 4.4 out of 5 by 952
Rated 3.0 out of 5.0 by gtmutiny Great Design, Lots of Space...Poor Ice Maker, Slow Water Pour, Condensation Buildup and Mildew
Overall: Well, I'm having it worked on after owning it for just 3.5 months...
>Great design with a ton of space, customizable shelving, well built shelving
>Huge amount of space saved from the modern design
>Great lighting, bright
>Excellent air flow, no smell
>Ice maker is very slow, four people cannot get ice in one day, refills too slowly
>Water spout for filling up glasses of water has both a very slow fill causing you to stand in front of the fridge for ages
>Water spout area is not tall enough. You have to tilt in most water bottles. When you removed the bottle from the lever to let water out, this causes water to splatter everywhere because of the delay from depressing the lever and removing your drinking vessel
>The top of the pull out drawer freezer has condensation on it constantly where the top seal meets the fridge portion above. It will eventually begin to mildew if not regularly wiped down
>Door open warning chime is much too lenient, essentially not chiming to let you know the door has been left open for about 5 minutes, or, well after you have left the house for work.
>The whole appliance is quite noisy and will make screaming like noises I think when it refills the ice maker with water to freeze.
October 1, 2014
Rated 4.0 out of 5.0 by frolona Somewhat good
I purchased this on Dec 31 '14 I had read the mixed reviews but the price was right so I tried it. It Is for the most part worth it. There are some prevalent issues running throughout the reviews that I also had issue with. First the noise, It's not the quietest mouse in the house. It has an annoying hum about 3200hz that is just loud enough, I measured it at 79db at 5 feet, to be heard over normal conversation and TV levels, although like living next to the train tracks you tend to learn to tune it out.Second is the ability to maintain the set temperature. I set it for 35 degrees and let it sit for 3 days. I then checked and found my soda's were not very cold. I took temp reading with a thermal gauge I use at work and found widely varying readings. I did some experimenting with the placement of my items and shelving to better facilitate air flow and now have a more consistent reading of 36 degrees when set at 33 degrees on the control panel. Thirdly and it's a small one. there is a panel in the ice compartment that is held on with tape! Really whirlpool, that's the best you could do? Really?
And lastly, like many I too was missing a small shelf. I did not have any issues with moisture on the freezer door, I believe this would be a setup issue anyway since the doors not being adjusted properly will cause this All in all though the fridge has excellent space and features,good looks, and plenty of space. I am happy with it
January 27, 2015
Rated 1.0 out of 5.0 by Suzi This was a total nightmare
Purchased this refrigerator and it did not work from day one! It has been sitting in my house for
nearly 2 1/2 months. Whirlpool Customer Service is a total nightmare. After the repair techs tried multiple times to fix the unit, they deemed it unrepairable. Whirlpool finally approved it for replacement but still I spent hours on the phone trying to schedule a replacement unit. My calls to the rep always went to voicemail and my calls were rarely returned and when they were, the information was incorrect. Without the help from Home Depot, I would still be waiting for a call back from Whirlpool. After also repeatedly trying to get the rep to return their calls, Home Depot was finally able to reach someone and get a replacement scheduled. Home Depot rating A+, Whirlpool rating F-! If you buy this product, I recommend going ahead and scheduling a course in anger management! You will need it! I will never purchase another Whirlpool appliance after this experience.
July 9, 2014
Rated 1.0 out of 5.0 by Sammy If you buy whirlpool just hope it isnt defective
I would highly recommend not buying any product from whirlpool. I dont have high demands other than the product working. Within one year my fridge has stopped working twice and my food spoiled. As if that wasn't bad enough the first time it took over two weeks to get the part needed. The second time over a week. Each call to customer service took over half an hour just to get someone who had little power to do anything but give an apology. I finally asked to have it replaced with a new fridge as going weeks without refrigeration was impractical to say the least but was refused multiple times. If you choose to buy from whirlpool hope it never breaks down as you will get virtually no help.
February 3, 2014
Rated 5.0 out of 5.0 by Jadonsmom Awesome refrigerator
We've had this refrigerator for almost 2 months and it's been great. It keeps food fresher much longer than our old unit and the space is incredible. We previously had a side by side unit that made it hard to find foods and properly store items. The freezer drawer is also very spacious. I liked the compartments and even the space for standing pizza boxes. The only quirk we've had to get use to is the water/ice dispenser. The ice comes out very fast and strong which often leads to ice cubes on the floor. Now, I typically just go to the inside door dispenser to get individual cubes. But that's a small nuance for a great unit.
January 6, 2015
Rated 1.0 out of 5.0 by JU11 Get something else
Purchased this unit in March and had it delivered and installed by Home Depot. After the "3" days to make sure everything is at full capacity, found out that Ice maker does not work. whirlpool service has been out multiple times and has not diagnosed the problem. I made the mistake of calling them direct and not going through my Home Depot plan so I have to wait 4 more times for them to come out before they will do anything about getting me a product that works.
May 1, 2014
Rated 4.0 out of 5.0 by Almtapp French Door
Overall, we are happy with this fridge. There are a few things that make me give it a lower score. First, the drawers inside do not fit the rails, and are always sliding out of one side or the other. It doesn't seem to be sturdy enough to hold fruit and veggies, which can get heavy. The ice maker in the door has also been freezing anything kept on that side of the fridge. Made the mistake of putting a can of soda in the door pocket under the ice maker. BIG mistake! I love the freezer portion, and that the drawer even has a pocket inthe front for frozen pizza.
January 4, 2015
Rated 1.0 out of 5.0 by Bruce Horrible purchase
We've had this fridge for around 4 months. The fridge looked great when we received it and everything seemed fine. The fridge's quality looked average but we were ok with this considering its price. After a few days of usage I noticed some blue tape across a few parts of the fridge. I thought maybe they were there to keep things in place during delivery. I removed the tape and was surprised that it actually held the parts in place and needed to be on at all times. I then noticed that the plastic brace holding the drawer to the fridge's wall was broken and had a piece of blue tape. The drawers were seated on a piece of Styrofoam taped to the fridge. Ice unit stopped making ice because of ice build up on the ice maker. Water comes out with disgusting Freon odor. I'm beginning to think that this unit was a refurbished unit and was sold as brand new. I would not recommend this unit. Pay a little bit more and get a Samsung. I will not buy another Whirlpool product ever again.
October 20, 2014