Rated 4.2 out of 5 by 273
Rated 3.0 out of 5.0 by denise Hate it - and ALL new machines!
Have had this machine for just over a year now. Hate, hate, hate the way the new machines work where they don't allow you to choose your own water level, adding something after you start it is a pain, and it takes FOREVER to run a load of wash. Our old machine did a load in about 30-35 minutes. This one does no load in less than an hour, and usually takes a good deal longer - a real time waster. Apparently electricity is cheaper than water when it comes to efficiency. On the bright side, it does a fine job of cleaning clothes. I don't notice that it does any better than our old machine, but it's certainly no worse either. Another gripe is that you cannot choose your own spin cycle - they are embedded in the definitions of the cycles - and sometimes in ways that don't make sense. While I could see a slow spin for a delicate load, it seems out of place in most other types of loads. I actually had to copy a page from the manual that explains the different cycles and how they work and even after a year, I STILL have to refer to it every time a run a load of wash to figure out how to get the best combination of water temp, spin cycle, etc. The problem is that all of the things I hate about this machine are pretty much the same with all new machines, so there are not any better choices out there. Bottom line is given the way machines work in general these days, this is not a bad machine. In fact, if not for the removal of the flexible selections of water and spin cycles, I would say it's actually quite a good machine. But that doesn't keep me from cursing it every time I have to use it. Change is difficult! :-)
September 8, 2016
Rated 2.0 out of 5.0 by MisterMom My last Whirlpool
Brand new but was horrified during first load. The noise is terrible during each cycle and I question the faint electronic motor smell. Inconvenient locking lid and I'm not really sure how much water it really saves. I can't really comment on cleaning yet; the load is currently in dryer--not a Whirlpool. Glad I didn't do the usual and replace both even though both were old. Haven't suffered the 'unbalanced' issue yet but it sounds like I probably will very soon.
The only reason I didn't rate lower was the limited experience so I gave it the benefit of the doubt.
Whirlpool touts the Made in USA claim. If this is the best we can do, we are in trouble.
January 23, 2015
Rated 5.0 out of 5.0 by Ladybug Hesitant to purchase HE washer.
After researching HE washers I purchased one out of necessity. I am happy with the features which is certainly adequate for any of my laundry needs. I am still learning which cycle to use that meets my needs and conserves energy. It is not the old heavy washers, most of the parts are plastic. I have had it about 2 weeks.
September 29, 2015
Rated 2.0 out of 5.0 by Unhappy Not happy with our purchase after 60 days
My old washing machine broke and we needed a new washer that could take on larger loads. This one seemed like a good choice for the price, so we bought it. We have regretted it ever since. This washing machine leaves our clothes very wrinkled and also leaves stains in the creases of the clothing causing us to have to rewash. Like others who have reviewed, I do not like the lid locking feature. You wait a long time for this machine to go through a load and then to have poor results and have to rewash is just plain frustrating. I do wish we had our old washer with the agitator back now... New technology isn't always that great. Please don't buy this machine.
October 12, 2014
Rated 5.0 out of 5.0 by linda great machine
I love this machine. It is so easy to use. I had to replace an older whirlpool machine that had a problem so instead of fixing it I wanted a new one. I wanted another whirlpool, since the first one had been such a good machine and I love this one even more. [This review was collected as part of a promotion.]
June 27, 2016
Rated 1.0 out of 5.0 by theunclean Run From These Machines!
I have the 4950. It has all the problems mentioned in these reviews. Why does the lid lock? I'll tell you. We had to take the lid lock mechanism out of the machine and operate it from the outside. When you finally see what's going on in there, you will know why that lid locks. It's shocking! A big load of laundry being jostled around in about an inch of water. Really. That's why our clothes are never clean! The washer also starts to smell if you don't use it for a couple of days, requiring you to buy yet another product just to keep your clothes minimally clean. Run! Don't Walk from these HE nightmares!
I'm on the HD site today looking for an old fashioned washing machine that works so we can haul the thing out to the curb.
If you want a laugh, go to Amazon and read the reviews for the WTW 4950.
May 25, 2015
Rated 2.0 out of 5.0 by 3kidmom Big tub but doesnt get clothes clean
I have had this washer for a year and tried
everything - smaller loads, diff detergent etc etc - and I HATE IT!!
Sometimes even in a small load the clothes are not even WET! It doesnt
get things effectively cleaned, forget about food stuck on! I read ALL of the manual w no luck in fixing this. AND you cant over-ride the load size and have a full tub for soaking, dying clothes etc. It automatically chooses the water level and once full you cant open top w/o the entire thing draining first.
Im sure I am out of luck because it is a year old, but I wanted to let you know how bad this
March 13, 2014
Rated 1.0 out of 5.0 by sunshine Dreadful
I am so disappointed with this machine. I went from a standard top loader several months ago; and have grown to hate this machine. Once you start, the top locks, so you can't easily add or rearrange items. I just now wanted to soak a shirt overnight, then add more items tomorrow morning. The machine won't just fill and sit. It drained out an entire tub full of water after a few minutes of soaking. The only way that I could stop the draining was to unplug the machine. I plugged it back in a few minutes later and it started draining out again. This washer has a mind of its own, and apparently isn't compatible with mine.
October 9, 2015