Rated 2.8 out of 5 by 8
Rated 1.0 out of 5.0 by Disappointed Buyer Beware
You would think that when an item costs $135+ shipped and is titled “Trim Kit in STAINLESS STEEL” that it would actually be, you know, stainless steel. Terrible assumption on my part as this item is actually black plastic with a sticker on the front face made to look like metal.
My mistake was thinking that by paying more for just the built-in kit than what you would pay for an actual countertop microwave appliance would ensure receiving a quality product from Whirlpool/HD. Incorrect assumption, buyer beware.
June 28, 2016
Rated 4.0 out of 5.0 by JBlades Not bad
I only had one problem - with the install kit. The provided screws were too soft - the drive in the head stripped out too easily, even with a slightly larger pilot hole than recommended. Then when I tried to back the screw out with an extractor, that stripped out too. I was finally able to back out the provided screw with a pair of small vise-grips. I substituted some higher quality screws and everything went smooth after that.
The microwave is nice, though I notice a little nick in the plastic on the keypad. It's as if there is another thin protective film, but I already removed one, so I'm reluctant to see if a second film peels back to reveal a pristine keypad or if I get stuck with an ugly keypad...
Overall, we're happy with the product. It works well and looks nice - matching the other stainless Whirlpool appliances in the kitchen.
September 10, 2015
Rated 5.0 out of 5.0 by captain A GREAT LOOK
If the cut-out is within the suggested range, it is easy to install (4 screws) and it looks great.
March 29, 2016
Rated 2.0 out of 5.0 by none dented corners
I had the same experience as another person rating this product........dented corners.
March 12, 2016
Rated 5.0 out of 5.0 by Theoldfixerupper easily installed and fits our families needs
The installation of the unit and the purchased trim kit was flawless. The included instructions
were easily understood and detailed.
The wife is happy and I am relieved. Whey!!
February 3, 2015
Rated 2.0 out of 5.0 by Disappointed The description of this trim kit is deceptive. It says "in stainless steel" it is actually cheap plastic with a faux finish.
I replaced my previous Whirlpool Microwave and trim kit with this new one. I was informed my old trim kit would not work with a new microwave. My previous trim kit was from Whirlpool and it was quite nice; it was actually stainless steel, no worries about breakage or scratching. HOWEVER, the new one is cheap plastic. The instructions even warn you about overtightening screws because it will break. I'm quite concerned the faux finish on the plastic trim kit will easily be scratched as we take items in and out of the microwave in a very busy kitchen.
April 8, 2014
Rated 2.0 out of 5.0 by Tjstone Looks the part
This kit looks the part, but is really plastic. Has a oversize gap too. I'm not a fan, but it looks better than the alternative (nothing).
December 10, 2014
Rated 1.0 out of 5.0 by abirdwe Defective trim kit and poor experience with Home Depot
My whirlpool trim kit was poorly made. It came with 2 creases on the face of the product making it appear as it was dented. Also, one of the corners was damaged. You could tell this product wasn't actually damaged, just poorly made. It appears that Whirlpool quality isn't what it use to be. They should of never shipped this product in the condition it was in.
January 30, 2014