Model # WFW96HEAW

Internet #203568794

Store SO SKU #624485

Whirlpool Duet 4.3 cu. ft. High-Efficiency Front Load Washer with Steam in White, ENERGY STAR-DISCONTINUED

Discontinued Whirlpool

Duet 4.3 cu. ft. High-Efficiency Front Load Washer with Steam in White, ENERGY STAR-DISCONTINUED

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Product Overview

Preserve the perfect fit with an HE front load washer designed featuring the Precision Dispense Ultra, the 12-Hour FanFresh option with Dynamic Venting Technology and Active Spray technology. Precision Dispense Ultra holds enough detergent for up to 36 loads, making the laundry process easier. The 12-Hour FanFresh option with Dynamic Venting Technology activates a built-in fan after the wash cycle is over, tumbling clothes for up to 12 hours so you can wash and dry a small load right in the washer. Active Spray technology sprays the load with detergent in a cone shaped pattern to completely and evenly cover the fabrics. It's the complete fabric care package! Plus, the direct drive motor allows this washer to spin faster and because it uses fewer moving parts, there's less wear and tear over time. And buy with confidence knowing that this model is dependably designed, engineered, and assembled in the U.S.A.

California residents: see   Proposition 65 information

  • Massive 4.3 cu. ft. capacity washes up to 20 pairs of various-sized jeans in a single load, saving both time and energy
  • Stainless steel wash basket resists odors, rust and chipping. The smooth surface helps protect delicate fabrics from snagging
  • Steam enhanced cycles help eliminate tough stains with virtually no pretreating
  • Adaptive Clean wash system automatically senses the size of each load to use just the right amount of water to deliver great cleaning
  • 12 automatic cycles including Quick Wash, Whitest Whites and NSF Certified Allergen provide optimal cleaning for a variety of fabrics
  • ENERGY STAR qualified with a CEE Tier III rating, making it among the most efficient washers in the industry
  • Front panel controls with a Tap Touch interface and LED display provide convenient access to all cycle and option selections and bring high-tech style to your laundry room
  • Adjustable soil level settings allow you to increase or decrease wash time to best meet the cleaning need
  • Automatic water level sensors regulate the amount of water based on the size of the load. Only the amount needed to clean is used, increasing efficiency and helping the environment
  • Delay Wash option allows you to set the washer to begin up to 12 hours later, at a time that works best with your schedule
  • Optional, separately purchased, laundry pedestal, XHPC155, enhances ease of use
  • Quiet Wash Ultra System uses enhanced sound-absorbing materials to keep operational sounds inside the washer and out of living areas
  • The direct drive motor allows the washer to spin faster, and it uses fewer moving parts, so there’s less wear and tear over time
  • Precision Dispense Ultra includes a removable reservoir that holds enough detergent for up to 36 loads of laundry and also releases bleach and fabric softener at the right time for optimal fabric care
  • Washer requires use of high-efficiency detergent
  • The Home Depot will not hook up your washer with used fill hoses; new fill hoses will be offered during appliance checkout
  • Click Here for details on the services included with Delivery & Basic Hook-up and Installation options for this product

Info & Guides

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If we can't repair it, we'll replace it!

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  • Parts and labor costs included
  • In-home service by authorized technicians
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Assembled Depth (in.)
33.31 in
Assembled Height (in.)
38.75 in
Assembled Width (in.)
27 in
Capacity - Washer (cu. ft.)
Depth With Door Open 90 Degrees (In)
Door Opening Height (In.)
Door Opening Width (In.)
Product Depth (in.)
Product Height (in.)
Product Width (in.)


Amperage (amps)
Appliance Series
Whirlpool Duet
Appliance Type
Front Load Washer
Capacity- Front Load Washer (cu ft)
Color/Finish Family
Control Type
Cycle - Allergen
Door Style
Left Swing
Energy Consumption (kWh/year)
Energy Efficiency Tier Rating
Tier III
Estimated Yearly Operating Cost ($)
High Efficiency Washer
High-Efficiency Detergent Required
No Additional Items Included
Maximum Spin Speed (RPM)
Number of Rinse Cycles
Number of Rinse Temperatures
Number of Wash Cycles
Number of Wash Speeds
Number of Wash Temperatures
Pedestal Model#
Product Weight (lb.)
Stacking Kit Model#
Steam Function
Voltage (volts)
Wash Cycles
Allergen,Clean Washer,Cotton,Delicates,Extra Rinse,Heavy Duty,Permanent Press,Sanitation,Soak,Speed Wash,Whites
Washer Dispensers
Bleach,Fabric Softener
Washer Features
Add Garment (pause),Built-in Water Heater,Control Lockout,Cycle Time Remaining Display,Delay Start,Door Window,End-Of-Cycle Signal,Interior Light,Out-of-Balance Detection,Stackable,Steam Function
Washer Interior Light
Washer Tub/Drum Material
Stainless Steel

Warranty / Certifications

Certifications and Listings
1-UL Listed,ADA Compliant,NSF Listed
Manufacturer Warranty
Limited 1-year

More Products With These Features


Customer Questions & Answers

Can you use the "Pod" type detergent in this washer? If you can, where do you put it - in the dispenser or in the drum with the clothes?

Asked by: lully
Put them in the drum, but don't use pre-soak options if you do this as you'll waste water and time from the wash cycles because the pre-soak water will drain first. The tank for liquid soap is removable and there are instructions for one-time use, but pods usually go in the drum.
Answered by: Virginia
Date published: 2015-09-17

Why was this dryer discontinued?

We have this exact dryer and have had nothing but problems with it. Is there any sort of a recall on this or any of its parts?
Asked by: JoeK
I apologize for the issues you said you have experienced with your dryer. I know that can be frustrating. The model you have attached your question to is a Whirlpool Duet Front Load Washer, not a dryer. For this particular model it was well received and performed great. However, in many cases with washers and in order to keep up with federal guidelines on water and energy usage we simply transition washers and matching dryers to meet and exceed those demands. If you would like to speak to someone about the concerns you have, please feel free to call The Home Depot/ Whirlpool Corporation hotline at 877.461.3376, Option 2, Option 1. Thank you for viewing this Whirlpool home appliance.
Answered by: TeamWhirlpool
Date published: 2015-09-20

Can you put detergent in each time or do you have to use the automatic dispenser?

Asked by: Anonymous
Lully, You do not have to use the automatic dispenser. You can put detergent in the washer for each load. This is just an option that is offered. Thank you for viewing this Whirlpool home appliance.
Answered by: TeamWhirlpool
Date published: 2015-09-20

Will this model fit on the same base as the older whirlpool duet models? Am replacing 8 yr. old washer.

Asked by: Anonymous
jfloro, The pedestals have changed a few times and so have the Duet front load washers in the last 8 years. In order to see if an older series pedestal would fit on a new Duet washer, you would need to contact The Home Depot/Whirlpool Hotline and speak with a Parts and Accessory Specialist. They would be able to help determine if this is possible or if there is a part to make it applicable. The number is 877.461.3376, option 2, option 1. Thank you for viewing this Whirlpool home appliance.
Answered by: TeamWhirlpool
Date published: 2015-09-17
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Customer Reviews

Duet 4.3 cu. ft. High-Efficiency Front Load Washer with Steam in White, ENERGY STAR-DISCONTINUED is rated 4.5 out of 5 by 212.
Rated 5 out of 5 by from This product is absolutely amazing! My husband and I sold our home in December and the buyer wanted to keep our washer and two dryers. They were earlier models of this same brand. I was really sad, but knew I would purchase the newer model. I have always had two dryers because I could get my laundry done much quicker. My husband and I purchased the new machines but only purchased one dryer figuring that when we are in our new home (we are building so we are renting right now) that we would purchase the second dryer. When I did my first load of laundry - I was stunned at how quickly everything dried - in fact the dryer was quicker than the washer!! I was so excited! I absolutely love the new machines. In fact, everytime I do laundry I tell my husband how much I love my new machines!! I am so happy my home buyer wanted my old ones!
Date published: 2013-02-14
Rated 5 out of 5 by from Great quality from Whirlpool only gets better. This is our second pair of Whirlpool Duets. My first pair I had for 10 years with NOT ONE PROBLEM. Well, things do tend to get older and wear down over the years, I'm a good example of that. I started to hear some sounds that I hadn't heard before from either the washer or the dryer. I had purchased a pair of Duets for my mother-in-law 2 months before and she LOVES them. I even tried a few loads in them and knew I wanted a pair as well. So, donated the older pair to a friend and got a newer pair. My friend said he paid about $400 to have the older pair repaired and cleaned and they still work great. I've never had any "smell" problems with my older pair that others talk about and don't expect to with the newer pair. They might have costed more than a regular washer/dryer set but I believe that you get what you pay for and in this case, very high quality. I highly recommend Whirlpool appliances to anyone and so would my mother-in-law.
Date published: 2013-05-12
Rated 5 out of 5 by from I would highly recommend it to anyone searching for a high q Owned & used a Whirlpool Duet washer & dryer for the past eleven years and loved the performance. When I was ready to update to a new washer & dryer, I meticulously researched all brands and models. After completing my research I once again decided that Whirlpool had the best offerings. Purchased my unit (the Whirlpool 4.3 Cubic foot Duet Steam Front Load Washer with Precision Dispenser) in July and I have not been disappointed. The unit has great features and wash options and it is very easy to use. I love the precision dispenser because there is no need to fill the HE detergent for each load and it saves in the amount of detergent used over my older model. Clothes come out smelling fresh & clean and the amount of water used for each load has been significantly reduced. I use this machine a lot, 15-20 loads per week, and have had no issues in the almost 5 months I?ve had the unit. I would highly recommend it to anyone searching for a high quality home clothes washing machine.
Date published: 2013-11-14
Rated 2 out of 5 by from see below Don't love a front loading mistake. The front dials on each machine are too sensitive. Every time I lean in to reach something from the cabinets above I inevitably touch something on the front of one of the two and turn them on which of course requires that I then turn them off.Think it is odd that with all the technology today that it is still required that I leave the washer door open to let it air out or else it will smell. Can't you guys figure something else out for that ??
Date published: 2013-07-15
Rated 5 out of 5 by from super nice washing machine. I love this washing machine, I only wish I would have bought it sooner! The precision dispense feature is just full the container with detergent and do takes what it needs for the load and is ready for the next. I only add detergent about every two weeks. The spincycle makes the clothes come out nearly dry, making the time needed to dry the clothes very short (with the sensor dry feature of the matching dryer its usually less than 30 minutes). The end of cycle tones are very sophisticated. Multiple wash cycles taylored to the type of clothes, bedding, towels, etc that you are washing. Plus this washing machine uses about 1/10th the water my old one did...and I don't think my clothes were as clean they smell sooooo good. I would absolutely recommend this set to anyone looking for a new washer...and if I am ever in the market for a washer/dryer again, I will definitely look at what whirlpool has available.?
Date published: 2013-04-03
Rated 1 out of 5 by from Still issues with mold mitigation This was an expensive purchase and we had high expectations for seeing improvements over our Maytag Neptune but were very disappointed in this washing machine for the following reasons: It would have been nice to provide some leadership in innovation of front loading washing machines by addressing mold mitigation and cleaning of lint. What happened to design and engineering? The washing machine requires that the door be left open for air drying. The rubber door gasket does not self drain, and collects lint etc. I do have a pet and have to remove hair from the rubber gasket. The precision dispenser door requires removal and drying to prevent mold. I was advised by the service tech the lower access panel was removed on this design making it very expensive to access the pump and pump filter. The controls are way too sensitive and can be inadvertently changed. It would have been nice for whirlpool to add a small low power fan to circulate air through the system to mitigate the build up of mold. The idea of having to purchase a specialty chemical cleaner to clean my machine and special cloth to wipe the door gasket seems like a poor way to solve an engineering issue.
Date published: 2013-11-20
Rated 5 out of 5 by from Quiet; good range of features After our top-loader broke down, we decided to get a high-efficiency front-loading washer. Consumer Reports gave this one a good rating. After two and a half weeks of use, and many loads, we're pleased with it. It's quiet, and it has a number of washing modes, each of which can be customized. I like the liquid detergent dispenser, which automatically adds the correct amount of detergent. It's too soon to assess energy efficiency or durability, but so far, so good.
Date published: 2013-05-07
Rated 3 out of 5 by from Poor design, buttons not evident The buttons on the face front of the machines are poorly placed. When leaning against or reaching above the machine, the machine is turned on or off. There is no no back wall or lip to the machine which normally prevents items from being pushed back off of the machine making it impossible to retrieve. The buttons are not obviously usable; had to look up in the book how to use. Sound alarms are not loud enough to hear in other parts of the house. The dryer does not have an automatic cool end cycle spin when concluded so the clothes don't get wrinkled if you don't take them out right away.
Date published: 2013-07-16
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