Whirlpool Gold 24.5 cu. ft. Side by Side Refrigerator in White Ice, Counter Depth-WRS965CIAH - The Home Depot


Model # WRS965CIAH

Internet # 203584377

Gold 24.5 cu. ft. Side by Side Refrigerator in White Ice, Counter Depth

Whirlpool Gold 24.5 cu. ft. Side by Side Refrigerator in White Ice, Counter Depth

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Was   $2,299.00
$2,069.10 / each

Save $229.90 (10%) through 04/29/2015

Price includes 10% off Appliances Offer discount. While supplies last.
Promotion Details
Price Valid : 03/05/2015 - 04/29/2015
Price includes 10% off Appliances Offer discount. While supplies last.

10% off Appliances Offer ends April 29th. Promotion end date shown is earlier of Special Buy or 10% off end date. 10% off discount taken off of Special Buy retail. Limited time offer.  Visit "http://www.homedepot.com/c/AP_Appliance_Offers"  for 10% off Appliance Offer details.
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Model # WRS965CIAH

Internet # 203584377

Store SO SKU # 156618

Stock up on all your favorite fresh and frozen foods with this 24.5 cu. ft. Counter Depth Side by Side Refrigerator. The MicroEdge shelves offer more usable shelf space and help contain leaks. The In-Door-Ice Plus ice dispensing system also creates more usable space in the freezer and includes a removable ice bin. It tilts out and can be placed on the counter to make filling glasses, pitchers and coolers easy. This model also delivers efficient cooling performance using built-in sensors to measure internal temperature and activate the compressor only when necessary.

California residents: see  Proposition 65 information

  • ENERGY STAR qualified and meets CEE Tier I standards, to help you save money on utility bills, use less energy and help preserve our natural resources
  • Exterior water and ice dispenser with Tap Touch controls brings high-tech style to your kitchen while providing quick, easy access to refrigerator functions
  • In-Door-Ice Plus system places the icemaker and removable ice bin in the door, creating more usable space in the freezer. The ice bin is also easily removed for portable ice any time
  • Pur water and ice filter reduces impurities from household water to provide filtered water for up to 6 months
  • Accu-Chill temperature management system adds built-in sensors to measure the internal temperature and activate the compressor only when necessary to conserve energy while helping to keep food fresh
  • MicroEtch shelves provide spill protection while removing the frame around each shelf. This creates wall-to-wall storage and makes cleaning inside the refrigerator simple
  • Clear convertible compartment helps preserve the freshness of meat and vegetables by allowing cool air from the freezer to enter the convertible compartment at the level you select
  • Gallon door bins provide a smart solution for large containers and free up interior shelf space
  • 14.5 cu. ft. fresh food compartment and 10.0 cu. ft. freezer compartment provide spacious storage options
  • Fixed freezer door bins, glass freezer compartment shelves and freezer pull-out bins help keep your freezer organized
  • FreshFlow air filter is up to 15 times more effective than baking soda in reducing common food odors. Replace the filter every 6 months for optimal performance
  • Multipoint white LED interior lighting in the refrigerator and freezer compartments makes finding items easy
  • Side by Side refrigerator: 1 refrigerator compartment door and 1 freezer compartment door
  • Click Here for details on the services included with Delivery & Basic Hook-up and Installation options for this product

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The Home Depot Protection Plan

  • If we can't repair it, we'll replace it - with a fast, Home Depot eGift Card
  • Food loss reimbursement up to $300 per claim on refrigerators and freezers
  • 25% reimbursement on parts for preventative maintenance
  • No lemon policy
  • No deductibles on repairs
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Limitations and exclusions apply. See terms and conditions for complete details. For eGift Card products $2,000 and up will receive a check reimbursement.


Assembled Depth (in.)  30.81 in  Assembled Height (in.)  69.25 in 
Assembled Width (in.)  35.44 in  Depth (Excluding Handles)  28.31 in 
Depth (Including Handles)  30.81 in  Depth (Less Door)  24.19 in 
Depth With Door Open 90 Degrees (In)  45.69  Height to Top of Door Hinge  69 in 
Height to Top of Refrigerator (in.)  68.63 in  Product Width (in.)  35.44 
Refrigerator Width (In.)  35.44 
Appliance Series  Whirlpool Gold  Appliance Type  Side-by-Side Refrigerator 
Capacity (cu. Ft.) - Freezer  10  Capacity (cu. Ft.) - Fresh Food  14.5 cu ft 
Capacity (cu. Ft.) - Total  24.5  Capacity (cu. ft.) - Refrigerators  24.5 
Color - Appliance Cabinet  White  Color - Door Handle(s)  Stainless 
Color/Finish  White Ice  Color/Finish Family  White 
Counter Depth (Yes/No)  Yes  Defrost Type  Auto / Cycle 
Door Finish  Smooth  Energy Efficiency Tier Rating  Tier I 
Freezer Door Type  Swing Door  Freezer Features  LED Light Type 
General Features  Hidden Hinge,LED Light Type  Ice Maker  Single 
Ice Maker Features  Factory-Installed Icemaker,In-Door Ice Maker  Ice/Water Dispenser  Yes 
Number of Doors  Number of Freezer Shelves 
Number of Fresh Food Shelves  Operational Features  Fresh Air Filter 
Product Weight (lb.)  245 lb  Refrigeration Dispenser Features  Crushed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water Filtration 
Returnable  Non-Returnable  Shelf Material - Freezer  Glass 
Shelf Material - Refrigerator  Glass  Storage Features  Adjustable Door Storage,Deli Drawer,Gallon Door Storage,Spill Proof Shelves 
Temperature Control Type  External digital  Water Filter Replacement Model#  FILTER1, W10295370 
Warranty / Certifications
Certifications and Listings  1-UL Listed  ENERGY STAR Certified  Yes 
Manufacturer Warranty  Limited 1-year warranty 


Rated 4.0 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 by The product met all our expectations. The delivery service was exceptional. We did extensive research of this and other comparable refrigerators and found that this one fit our needs exactly. The shelves on the doors of the freezer and refrigerator are deep and provide very usable storage space. The meat bins with temperature control as well as the humidity controls for the fruits and vegetables are very useful. Overall we are extremely pleases with this product. April 6, 2014
Rated 1.0 out of 5.0 by Absolutely the worst!!! This Frig has driven me crazy! The person who designed it has never used a Refrigerator. The Ice Maker is a Joke. Has a "Fast Ice" feature that makes no difference in the SLOW rate it makes Ice. From first start up to half full took 24 hours and "full" is less than a 5 lbs. bag of ice. The Ice dispenser clogs easily and the ice freezes together in the bin and then will not come out at all. The shelves are fixed. Not adjustable at all. The Top shelf is a good height for large container, but the put the light assembly right in front of it. if you are careful, you can slip a gallon of milk under it and onto the shelf. Almost all other Quart size bottles need to be tipped to get under the light and onto the shelf. Freezer shelves are also fixed. There is one pull out bin on the bottom which is about the right size, but it could use another shelf if they were adjustable. It is NOT quiet when running! Look for a better unit, even if it costs more. I have cursed this one now for over a year and pray that it will fail prior to the end of the extended warranty I bought! August 30, 2014
Rated 1.0 out of 5.0 by WARNING **** ICE MAKER NEVER WORKED - Read other reviews before buying This is the 2nd White Ice Counter Depth refrigerator I have purchased from HD in the past 2 years and I would never recommend this refrigerator to anyone! The first one has had many issues, beginning with the ice maker. It freezes constantly and we have to pour hot water on the coils to un-freeze it. The controls are confusing and many of our guests cannot figure it out and end up turning off the ice maker (this is not the reason why the coils are freezing) I did not want to purchase a 2nd one but there are very few white counter depth refrigerators and the one I wanted was on back order for months so I reluctantly purchased another one. We use these in rental vacation units where space is limited so we really needed the counter depth. HERE IS THE WORST PART. I had the 2nd refrigerator delivered a few days before we arrived to finish the renovation and, when we got there, the ice make did not work. Because it has was over the 48 hour mark since delivery, it could not be replaced and I was forced to work with Whirlpool customer service under the warranty. Remember, the ice NEVER worked. A technician was called to inspect it and he indicated the door was damaged and it needed to be replaced. So, rather than send me a new refrigerator that would have taken a few weeks at most, they told me the door had to be built upon order and it would take 6 weeks. 12 weeks later, no door. I called customer service and they told it could take up to 12 weeks but it should not be too much longer. I have made several calls to the service company who will receive the door and they state they are "just the middle man" and have no control over when they will receive it. IT HAS NOW BEEN 19 WEEKS and still NO DOOR! I have never in my life written a review for any product but I feel it is my duty to warn people about this refrigerator. DO NOT BUY IT! I have purchased 2 and have had many issues with both refrigerators so this is not limited to one issue. Trust me, save yourself the headache and buy another brand. I asked Whirlpool's customer service if there was anyone I could speak with who had more authority to make things happen and I was told I had to write a letter. Really??? NO email address? No one with any authority to speak with? I called Home Depot, where I purchased the refrigerator from, and they have no authority either but you can bet I am going to keep complaining up the chain to Home Depot. Perhaps they will think twice about doing business with Whirlpool. I doubt my complaints will have any affect but I will keep trying until I get results. Seriously, do not buy this. If you have any issues at all, Whirlpool is terrible to work with! There is ZERO accountability!! August 14, 2014
Rated 4.0 out of 5.0 by Love the Look I’ve had my new white ice counter-depth, side-by-side refrigerator for 3 weeks now. It replaced my 10 year old side by side which served me well but it was time for an upgrade. I was really drawn to the white ice line and liked the contemporary and sleek look. Tired of all white appliances but never a fan of stainless steel, this was the perfect compromise. I would have considered the bottom freezer model but sadly, it isn’t offered in counter-depth For a counter-depth, side by side, this refrigerator offers significantly more space than my older version. There is lots of room for taller items and both refrigerator and freezer offer more than enough space for our 2 person household. I had been warned that Whirlpool vegetable drawers were not sturdy and that when you pulled them open they would fall off the track from even the slightest weight. I was pleasantly surprised that this is not the case here so apparently Whirlpool has fixed that flaw. However, the drawer tracks are plastic so the drawers open roughly. I like the control panel features and blue digital display. It takes a little getting used to the functions but they are actually pretty easy to use. The measured pour is a feature I’ve come to really like. One thing that could be improved is the touchpad responsiveness. You have to push the button in just the right spot for it to respond. There is no wiggle room. The ice through the door works well but it’s loud and the first time I tried it I thought the refrigerator was going to take off. Also note that no egg or butter tray comes with this refrigerator so be sure to keep your old one. Overall, I am happy with this refrigerator so far. I would have looked at other manufacturers if they had a similar white with silver trim product but Whirlpool is the only one. I like the look so much I just purchased the white ice microwave and am planning on getting their dishwasher next. January 10, 2013
Rated 1.0 out of 5.0 by Ice Maker dead on arrival Just got this and the ice maker doesn't work! Made 6 cubes so far, went back to HD and they were very helpful to resolve the issue. We went ahead and got the Samsung Counter Depth (something we should have done in the first place). July 1, 2013
Rated 4.0 out of 5.0 by Excellent refrigerator I bought this refrigerator to replace a counter-depth freezer-on-top Maytag unit which was over 20 years old and showing its age. I've had the new one for six months, and I've not had any problems with it. The brushed stainless accents look great against the White Ice finish. I took one star off because on the right top side edge, a small amount of paint had been rubbed off by the styrofoam packing during shipping - it wasn't Home Depot's fault and it was easily fixed with touch-up, but nonetheless it should not have happened. Other than that, it's a very good unit and I'm quite happy with it. July 19, 2014
Rated 4.0 out of 5.0 by Seems like a great refrigerator -- lots of organization options Lots of storage and organization options. Love the in-door ice maker. November 20, 2012
Rated 5.0 out of 5.0 by Great product....looks impressive. Only installed 1 month plus so far. All is well now...we'll see as time goes by, but I feel it will prove to be durable enough. Delivered with a veg. drawer problem. Wheels on drawer not assembled correctly. Service call solved that problem quickly and service rep. was very knowledgeable and helpful with operational instructions. Happy now, nice refrigerator. Wife is happy so I'm also happy! March 18, 2014
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