Suggested Replacement

20 cu. ft. Side by Side Refrigerator in White Ice, Counter Depth
  • Whirlpool
  • Model WRS970CIDH
  • Internet # 206179287

20 cu. ft. Side by Side Refrigerator in White Ice, Counter Depth

Was  $2,299.00
$2,099.00 /each

Save $200.00 (9%)  through 09/28/2016

Save up to $800 on appliances $396 or more. Prices reflect discount.
Promotion Details
Price Valid : 09/15/2016 - 09/28/2016
Save up to $800 on appliances $396 or more. Prices reflect discount.

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Discontinued Model



Model WRS965CIAH

Internet #203584377

Store SO SKU #156618

Gold 24.5 cu. ft. Side by Side Refrigerator in White Ice, Counter Depth

This item has been discontinued.
The Home Depot no longer carries this specific product.

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Name 22.3 cu. ft. Side by Side Refrigerator in White, Counter Depth Gold 24.5 cu. ft. Side by Side Refrigerator in White Ice, Counter Depth 25.5 cu. ft. Side by Side Refrigerator in White
Brand Samsung Whirlpool GE Profile
Ratings (146) (21) (1)
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Product Overview

Stock up on all your favorite fresh and frozen foods with this 24.5 cu. ft. Counter Depth Side by Side Refrigerator. The MicroEdge shelves offer more usable shelf space and help contain leaks. The In-Door-Ice Plus ice dispensing system also creates more usable space in the freezer and includes a removable ice bin. It tilts out and can be placed on the counter to make filling glasses, pitchers and coolers easy. This model also delivers efficient cooling performance using built-in sensors to measure internal temperature and activate the compressor only when necessary.

California residents: see   Proposition 65 information

  • ENERGY STAR qualified and meets CEE Tier I standards, to help you save money on utility bills, use less energy and help preserve our natural resources
  • Exterior water and ice dispenser with Tap Touch controls brings high-tech style to your kitchen while providing quick, easy access to refrigerator functions
  • In-Door-Ice Plus system places the icemaker and removable ice bin in the door, creating more usable space in the freezer. The ice bin is also easily removed for portable ice any time
  • Pur water and ice filter reduces impurities from household water to provide filtered water for up to 6 months
  • Accu-Chill temperature management system adds built-in sensors to measure the internal temperature and activate the compressor only when necessary to conserve energy while helping to keep food fresh
  • MicroEtch shelves provide spill protection while removing the frame around each shelf. This creates wall-to-wall storage and makes cleaning inside the refrigerator simple
  • Clear convertible compartment helps preserve the freshness of meat and vegetables by allowing cool air from the freezer to enter the convertible compartment at the level you select
  • Gallon door bins provide a smart solution for large containers and free up interior shelf space
  • 14.5 cu. ft. fresh food compartment and 10.0 cu. ft. freezer compartment provide spacious storage options
  • Fixed freezer door bins, glass freezer compartment shelves and freezer pull-out bins help keep your freezer organized
  • FreshFlow air filter is up to 15 times more effective than baking soda in reducing common food odors. Replace the filter every 6 months for optimal performance
  • Multipoint white LED interior lighting in the refrigerator and freezer compartments makes finding items easy
  • Side by Side refrigerator: 1 refrigerator compartment door and 1 freezer compartment door
  • Click Here for details on the services included with Delivery & Basic Hook-up and Installation options for this product

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  • Parts and labor costs included
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Customer Questions & Answers

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Customer Questions & Answers

Gold 24.5 cu. ft. Side by Side Refrigerator in White Ice, Counter Depth
Gold 24.5 cu. ft. Side by Side Refrigerator in White Ice, Counter Depth

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This question is from Gold 24.5 cu. ft. Side by Side Refrigerator in White Ice, Counter Depth
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will model WRS965CIAH this have the same dimensions as model ED25DQ?

This question is from Gold 24.5 cu. ft. Side by Side Refrigerator in White Ice, Counter Depth
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December 1, 2014
I have wood paneling kit on my refrigerator and want one the has the same dimensions,
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Answer (1)

December 5, 2014
I was unable to pull up any information using only the model, ED25Q. Would you be able to verify the model number? This Side by Side, WRS965CIAH is not a panel ready refrigerator, meaning it is not designed for custom panels. At this time, Whirlpool brand does not offer a panel ready side by side. Thank you for viewing this Whirlpool home appliance.
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This question is from Gold 24.5 cu. ft. Side by Side Refrigerator in White Ice, Counter Depth
1 answer

Will magnets stick to this fridge?

This question is from Gold 24.5 cu. ft. Side by Side Refrigerator in White Ice, Counter Depth
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October 17, 2014
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October 22, 2014
Magnets will stick to this refrigerator. Thank you for viewing this Whirlpool home appliance.
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Customer Reviews

Rated 2.9 out of 5 by 9 reviewers.
Rated 5.0 out of 5.0 by The product met all our expectations. The delivery service was exceptional. We did extensive research of this and other comparable refrigerators and found that this one fit our needs exactly. The shelves on the doors of the freezer and refrigerator are deep and provide very usable storage space. The meat bins with temperature control as well as the humidity controls for the fruits and vegetables are very useful. Overall we are extremely pleases with this product. April 6, 2014
Rated 1.0 out of 5.0 by Multiple issues with this two-year-old refrigerator, don't buy! The exterior stainless steel doors rust in sporadic locations. According to a quick google search, it is a widely known issue that Whirlpool has not addressed. We have never used abrasive cleaners, only wipes that are made for stainless appliances. We use them on all of our stainless appliances. The fridge is the only one that now has 10+ areas of pitting rust. It continues to spread! What the heck? Secondly, the ice maker stopped working at 16 months. First it was just the auger that stopped turning...which was inconvenient but not the end of the world. It still produced ice, but we had to open the door and pull ice out instead of having it dispensed. Now it has stopped producing ice altogether. We had the repair guy out today. Apparently, the motor for the auger and the actual ice maker are not receiving power and longer. The certified tech said it was either the main control board or bad wiring somewhere from the control board to the ice maker. For a small fortune, we can try putting in a new board. If the new board doesn't work, we will then know it is a wiring issue. If it is a wiring issue, we will have paid for a new board that was not needed, and we are out of luck completely on the wiring issue. Part of the wiring is sealed within the freezer door. A new freezer door costs nearly as much as the fridge. Part of the wiring is sealed in the back of the fridge. It is impossible to open the seal without breaking the fridge, because the back is a sealed system. But it does keep our food cold...just don't put anything the top shelf of the fridge because it will freeze. Thanks for the 1 year warranty Whirlpool! You timed it perfectly!What a joke. November 11, 2015
Rated 4.0 out of 5.0 by Excellent refrigerator I bought this refrigerator to replace a counter-depth freezer-on-top Maytag unit which was over 20 years old and showing its age. I've had the new one for six months, and I've not had any problems with it. The brushed stainless accents look great against the White Ice finish. I took one star off because on the right top side edge, a small amount of paint had been rubbed off by the styrofoam packing during shipping - it wasn't Home Depot's fault and it was easily fixed with touch-up, but nonetheless it should not have happened. Other than that, it's a very good unit and I'm quite happy with it. July 19, 2014
Rated 1.0 out of 5.0 by Absolutely the worst!!! This Frig has driven me crazy! The person who designed it has never used a Refrigerator. The Ice Maker is a Joke. Has a "Fast Ice" feature that makes no difference in the SLOW rate it makes Ice. From first start up to half full took 24 hours and "full" is less than a 5 lbs. bag of ice. The Ice dispenser clogs easily and the ice freezes together in the bin and then will not come out at all. The shelves are fixed. Not adjustable at all. The Top shelf is a good height for large container, but the put the light assembly right in front of it. if you are careful, you can slip a gallon of milk under it and onto the shelf. Almost all other Quart size bottles need to be tipped to get under the light and onto the shelf. Freezer shelves are also fixed. There is one pull out bin on the bottom which is about the right size, but it could use another shelf if they were adjustable. It is NOT quiet when running! Look for a better unit, even if it costs more. I have cursed this one now for over a year and pray that it will fail prior to the end of the extended warranty I bought! August 30, 2014
Rated 5.0 out of 5.0 by Great product....looks impressive. Only installed 1 month plus so far. All is well now...we'll see as time goes by, but I feel it will prove to be durable enough. Delivered with a veg. drawer problem. Wheels on drawer not assembled correctly. Service call solved that problem quickly and service rep. was very knowledgeable and helpful with operational instructions. Happy now, nice refrigerator. Wife is happy so I'm also happy! March 18, 2014
Rated 1.0 out of 5.0 by WARNING **** ICE MAKER NEVER WORKED - Read other reviews before buying This is the 2nd White Ice Counter Depth refrigerator I have purchased from HD in the past 2 years and I would never recommend this refrigerator to anyone! The first one has had many issues, beginning with the ice maker. It freezes constantly and we have to pour hot water on the coils to un-freeze it. The controls are confusing and many of our guests cannot figure it out and end up turning off the ice maker (this is not the reason why the coils are freezing) I did not want to purchase a 2nd one but there are very few white counter depth refrigerators and the one I wanted was on back order for months so I reluctantly purchased another one. We use these in rental vacation units where space is limited so we really needed the counter depth. HERE IS THE WORST PART. I had the 2nd refrigerator delivered a few days before we arrived to finish the renovation and, when we got there, the ice make did not work. Because it has was over the 48 hour mark since delivery, it could not be replaced and I was forced to work with Whirlpool customer service under the warranty. Remember, the ice NEVER worked. A technician was called to inspect it and he indicated the door was damaged and it needed to be replaced. So, rather than send me a new refrigerator that would have taken a few weeks at most, they told me the door had to be built upon order and it would take 6 weeks. 12 weeks later, no door. I called customer service and they told it could take up to 12 weeks but it should not be too much longer. I have made several calls to the service company who will receive the door and they state they are "just the middle man" and have no control over when they will receive it. IT HAS NOW BEEN 19 WEEKS and still NO DOOR! I have never in my life written a review for any product but I feel it is my duty to warn people about this refrigerator. DO NOT BUY IT! I have purchased 2 and have had many issues with both refrigerators so this is not limited to one issue. Trust me, save yourself the headache and buy another brand. I asked Whirlpool's customer service if there was anyone I could speak with who had more authority to make things happen and I was told I had to write a letter. Really??? NO email address? No one with any authority to speak with? I called Home Depot, where I purchased the refrigerator from, and they have no authority either but you can bet I am going to keep complaining up the chain to Home Depot. Perhaps they will think twice about doing business with Whirlpool. I doubt my complaints will have any affect but I will keep trying until I get results. Seriously, do not buy this. If you have any issues at all, Whirlpool is terrible to work with! There is ZERO accountability!! August 14, 2014
Rated 1.0 out of 5.0 by Ice Maker dead on arrival Just got this and the ice maker doesn't work! Made 6 cubes so far, went back to HD and they were very helpful to resolve the issue. We went ahead and got the Samsung Counter Depth (something we should have done in the first place). July 1, 2013
Rated 4.0 out of 5.0 by Seems like a great refrigerator -- lots of organization options Lots of storage and organization options. Love the in-door ice maker. November 20, 2012
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