Rated 2.4 out of 5Â by 7
Rated 1 out of 5Â by Slimshady Buyer Beware
I purchased two sets of the commercial Whirlpool washers and dryers in April 2014. By May 2014 one dryer was not working. Sounds like an easy fix with the manufactures warranty? Wrong!!!!! Whirlpool has horrible customer service. I will never buy their products ever again. It's almost June and my dryer is still not fixed. I cannot tell you the amount of phone calls and emails I have made attempting to get Whirlpool to answer questions and provide information. The way they treat people and the quality of their products will force them out of business. It is just a matter of time!
May 24, 2014
Rated 1 out of 5Â by Johnny This product NEVER WORKED, even after 4 service calls.
Upon delivery, the dryer did nothing. Warranty service came out, ordered parts, then the motor turned the drum, but NO HEAT. The 4th time a repairman came, he said that it needed another part replaced, so I told him that I was returning the dryer, as it seemed to be a LEMON.
May 26, 2014
Rated 4 out of 5Â by Rick works well but washer last two days, lid switch bad and board bad do not purchas.
I purchased both a washer and dryer from Home Depot , on line , for my commercial laundry mat. The dryer so far after a weeks operation, works well. The washer shut down after the first two loads with all the lights lit up on the panel. I booted the electronics by unplugging several times and the washer worked for another day and again all the lights lit up and this time booting did not work. I contacted Whirlpool and was told that they new of the problem and that they would have some one out to repair it two weeks later. I begged the repair company and they came out three days later and after testing found the lid switch and the control board bad. and said that they would have to order parts, I have no washer and it is costing me money. Byer beware not a good product and slow warranty work.
June 24, 2014
Rated 1 out of 5Â by Mary Horrible product
Purchased several Whrilpool coin op washers & dryers for apartmnet bulidings. After a few weeks I have had nothing but problems. Then to make matters worse the repair people they send out are awful!!
June 23, 2014
Rated 4 out of 5Â by woodvt This product is as advertised
My tenants like this dryer. Paired with a commercial washer it dries clothes fast.
February 18, 2014