Rated 3.2 out of 5 by 5
Rated 4.0 out of 5.0 by OldHouse Heavy and well made faucet
This faucet set is extremely heavy and the finish is very nice. Unfortunately, when my plumber installed it, the lever handle for cold water hits against the sprayer nozzle each time I turn off the water. I have a sink with standard 4-hole fittings, so I think this may be a design flaw for the lever style handles. Also, the plumber had some difficulty with installation due to the fact that the faucet itself can spin around 360 degrees and he accidentally installed it backwards and had to re-do it. I think I'll go ahead and order replacement ceramic cartridges since they are not something that Home Depot normally stocks.
July 26, 2015
Rated 4.0 out of 5.0 by Fliper it replaces a former faucet purchased from HomeDepot which failed after 7 years. Hope this one last longer/
My plumber had not problems installing the faucet.
May 12, 2015
Rated 1.0 out of 5.0 by Alchemist Poor quality control and design issues
Three big issues:
1. When installed, I noticed the leaks between the center posts and each of the two side connectors. Though on the engineering diagram, there was no visual spec for taking the unit apart, I did it and amazingly found that there should have been washer between each of the threaded part of the side (horizontal) sections and the center post. There is no way you won't have leaks without these washers! They were missing!
2. the sprayer connection, where it threads to the center stalk, needs to be screwed in very tight - otherwise, leaks!
3. Probably the worst of the three - there was simply no hole bored in the mixing valve at all, for the hot water side!! There was a hole for the cold water but not for the hot!! So the hot water was simply dead head against the mixing valve in the center stalk.
Very very poor design - typically you want the center section to be one piece design with non removable parts, for a two handle faucet. Obviously the cartridges for each of the hot and cold water valves need to be replaced occasionally...
I have pictures if anyone is interested, of the poor design. Would love it if Whitehaus would reach out to me and fix the issue, as I have bored out holes in my counter top for the design!
December 20, 2014
Rated 2.0 out of 5.0 by Ellie Leaks in less than a month!
Beautiful faucet but in less than a month after professional installation, it sprung a leak at the base. Either a result of inferior washers or poor vacuum fittings. For that high price, it's a disappointment for sure. Find another faucet.
September 15, 2014
Rated 5.0 out of 5.0 by DMac Solid brass, very heavy. Excellent looking.
Purchased online. Received in two days. Awesome service.
July 16, 2013