Rated 3.3 out of 5 by 12
Rated 4.0 out of 5.0 by Harms it runs quiet
the air conditioner runs quiet and cools off the rooms i need cooled.i have one problem though,no where on the box or air conditioner is a company address or.there is also no mention of where this was made at i had to write them and ask them.i also cannnot get the warranty recorded everytime i go to the address to register the warranty it sends me to a home page with no way to register.this all seems a little shady and i am not happy about it if i have a problem with it i don't even know if it's under warranty.
June 19, 2012
Rated 1.0 out of 5.0 by frustrated Poor quality control
We purchased two of these and returned two. The first one had a faulty control panel on the unit and the second unit would not work more than 20 minutes without shutting down. On the plus side, Home Depot was great about the returns. On the negative side, we are now without an AC unit.
When the unit worked, it worked well. It was easy to set up, however, for the price, we expected better quality. At any price, it does not seem too much to ask that a unit work as advertised. Wynter customer support was decidedly unhelpful. We will not purchase another Wynter unit.
August 8, 2012
Rated 4.0 out of 5.0 by Jim999 Easy to install.
Had it installed in less than a hour. Window unit is well made except for the part that holes the hose. After about runing for a hour we heard a snap an found one of the parts that hole the hose had broken. Will be calling the company for a new one. I can still use. Colds very well 2 rooms and a kitchen, have one small fan runing just to move more air.
August 7, 2012
Rated 4.0 out of 5.0 by Chase Great unit, but has a funky water gushing sound
Bought this a/c to replace the lower model ARC-12S that had some slight ticking noise from the compressor every few seconds. This a/c is much quieter than the ARC-12S. It cools my 14x16 bedroom without any issues down to 72F while it's been in the high 90's here in CA.
Only issue I'm having is that you can hear water (condensation) circulating inside of the unit. This unit has that self evaporating feature and I don't know how it works, but it makes this gushing sound along with a sound that I can only compare to a water fountain that doesn't have enough water in it, and the pump is sucking in more air than water. That's the best I can describe it. I thought this was a defect with the unit, so I returned it for another one. The 2nd unit has the same noise, but it's not as bad as the 1st unit. If anyone else is having this symptom with their unit, please comment here so I know I'm not alone!! I contacted Whynter who, fortunately, is in the next town over from me and they said they have no knowledge of such a sound and that they would need 5-7 days to diagnose it.
All in all, I can live with the water noise. It is a good unit, but a little on the steeper side of pricing. The reason I chose Whynter again is because the ARC-12S that I had before this one, lasted a long time.
October 2, 2014
Rated 4.0 out of 5.0 by RoyceB Nice and quiet
Had a problem getting the sync between the remote and the cooler. Remote is not too user friendly. BUT, the A/C runs beautifully. Delivery was prompt and service excellent.
March 22, 2012
Rated 1.0 out of 5.0 by SweatyTom Inadequate Device
This air conditioner did not perform as advertised. In a 14' x 20' (280 sq. ft.) room, it would not cool the temperature lower than 81 degrees F.; which is unacceptable. As a matter of fact, it only lowered the temperature 2 degrees under the ambient. e.g.: if it was 85...it yielded 83, etc. I had no exhaust obstructions and a completely sealed room with no windows or doors open. I followed the operating instructions to the "T". It just doesn't measure up as an air conditioner. My opinion is that the fan is not powerful enough to distribute cold air very far. I had 60 degree (I measured it) air coming out of the unit but, it would not give a cooling effect throughout the room at the low end (250 sq. ft.) of its cooling capacity. The only redeeming qualities are that It is quiet and performs well at removing humidity.
July 19, 2012
Rated 5.0 out of 5.0 by Macandcheese Great looking a/c, solid performance
This has a nice curved styling, Looks good in any room (maybe 250sqft). Gets the room cool fast. Kept the temperature at a chilly 73degrees in less than an 40mins. Best feature is how quiet it runs. Good use for the bedroom. Quite happy with it so far.
July 29, 2012
Rated 5.0 out of 5.0 by cathy it works well
It cools down my small apartment in a very short time and the noise is tolerable. Its no worst than having a box fan on.
August 7, 2012