Rated 4.5 out of 5Â by 86
Rated 5 out of 5Â by weaponsman This heater is very well built and a great buy
I bought this to put in a rental house that we remodeled. Home Depot delivered it directly to my location. It came with a full size cutting pattern to cut through the wall. We installed it in two hours and it works great in the one bedroom cabin we put it in. I am very happy with this heater. I looked at others and this one had the best price and value.
December 10, 2013
Rated 5 out of 5Â by Amae18 Perfect match
Arrived perfect, installed easily (professionals), does a great job of heating area intended, quiet blower. Only drawback is smell of burner, still trace of smell after 1 week
April 1, 2014
Rated 5 out of 5Â by Heater Great price and great company
We bought this wall furnace to heat our 900 sq ft cabin. We have R21 in the walls and R30 in the ceiling, no insulation in the floor currently. We installed it last week, and our low last night was 11 degrees Fahrenheit. We set the temperature to 55 and the furnace had no problem keeping it there all night. When we tried to raise it to 70 though, it only could maintain about 65. When we insulate the floor and fix leaky windows and door, we figure it should maintain through our worst days and keep us comfortable. We had wire that we could use in place of the 16 feet of wire they give for the thermostat, this allowed us to place it further away and more appropriate to our design. We had strong winds up to 50 mph 2 days ago and the pilot light had no problem staying lit, and the unit functioned beautifully.
The cabin is in an off-grid location so having a unit that didn't require electricity was a must. We are very pleased with that, and the silent operation and direct venting setup. The unit installed in the wall nicely, we did a little extra sealing around some of the openings, but the instructions and design are well thought through. Following the instructions is essential, however it would be nice if some of the graphics in the documentation were a little clearer - they are a bit blurry. We bought this unit but had to convert it to propane. Not only this but our elevation is above 7,000 feet, so we contacted Williams and asked them what to do. They told us the orifice to order and where to get it from, which we did with great success.
When we received the shipment of the furnace, the original cover was damaged with what looks like a paint application error during manufacturing. It has a nice baked-on enamel paint, and just covering the areas with a spray paint or such would not last nearly as well. We contacted Williams and they promptly sent out a replacement, no questions asked, and we received it in 3 days! However, it was sent Fed Ex, and arrived damaged and with bends in the frame. We contacted Williams again and they sent yet another cover, Fed Ex, and it also arrived damaged. They are sending another one and we have faith that it will be resolved quickly - all of our communications with their customer support have been very positive and treated extremely well and professionally.
Overall we are very satisfied with the product and it's performance, and Williams as a company. We are anxious to see what amount of propane we end up using. Home Depot's order process was excellent, with customer service helping with the order as we were trying to find the propane model but had no success. They were very friendly and helped compensate for the needs we had. We feel they went "above and beyond" to make sure our concerns were addressed and that we felt we got the value we were looking for.
November 12, 2012
Rated 4 out of 5Â by BryanL Good heater
HD has the best price for this heater. I could not pick one up at any nearby store, though, and shipping did take a couple of weeks. After reading all the reviews, I was worried about shipping damage, but everything arrived in perfect shape. The box is quite large. You'll need a helper or a hand truck to move it around. I did learn that it unpacks easier if you don't open the box upside down, though!
The instructions have you make a 9.5" hole in the wall. I did frame a one foot square opening in the inside wall, then cut the 9.5" round hole into the drywall I re-installed over that framed opening. This gives some backing for when you fasten down the "spacer plate".
Other than that, I followed the instructions closely, converting the heater to propane with the (separate) conversion kit. I learned that you have to hold the gas valve control down in the pilot position for a *long* time. Once the system is purged of air, everything works great.
The heater is quiet with the exception of the occasional sheet-metal "bwong, pop" noise when things expand. It is doing a great job in my 400sf insulated garage inear Everett, WA. Outdoor temp, 34 degrees. Inside, toasty warm 70 degrees. I do notice a fair amount of heat leaving via the vent cap. But I am OK with it.
December 24, 2012
Rated 5 out of 5Â by mountainman Heats my 800 sq. ft. cabin perfectly !
Very pleased with this furnace . easy install and easy to use .
Only heat source in my 800 sq. ft. mountain cabin and it does the trick !
December 27, 2012