Rated 3.7 out of 5Â by 60
Rated 1 out of 5Â by NvrBuyBosch Do not puy this Bosch product.
Bosch will not honor the warranty. Their rude phone staff will tell that what ever is burn out or tore up is not under warranty, then tell you what is. Then when that goes out, then that is not under warranty.
My new issue is the diffuser just on the inside of the screen has broke, and a shard of it is pinned in the flow sensor, and will not generate hot water. They have told me that this piece of debris came from the water supply and magically made it through the screen. The warranty does not cover debris that comes into the system from the supply.
July 22, 2013
Rated 5 out of 5Â by mpdcnva decent product
it ran for 5 years without an issue. used it to fill the hot tub several times. amazing on demand; and i have cold well water. then it developed a small leak around the white wires and the bottom of the middle heater. turned green. called bosch, they asked for pictures and i sent them. i received a call back in 15 minutes telling me they were sending a new one to my house. thanx bosch, i'll keep buying your stuff.
August 5, 2011
Rated 1 out of 5Â by Barb Less than 1 star
We originally had a Bosch AE115 after less than 3 years we replaced it with a Bosch AE125 from Home Depot. The AE125 is no longer functioning after only 9 months. Tried to get someone to fix it and everyone we contact says "we don't work on those anymore". My husband went to Home Depot who called Bosch and Bosch wants an electrician to get on the phone with them to assess the tankless water heater. Home Depot gave us the name of an electrician they recommend but when we called them they also said "we don't repair those". So we still don't have hot water. The electrician said someone would call us back but that was over a week ago.
What ever you do don't buy a Bosch Tankless Water Heater.
March 10, 2013
Rated 1 out of 5Â by JDub Not dependable!
I have owned two of these units in less than 6 years. The company finally replaced the first one after $200 in parts were ordered to try and repair it. Now about a year later the new one is not working right. Find a different brand!
April 17, 2014
Rated 1 out of 5Â by NotElectrician Avoid - no support
This does not have a very hot setting. Also I have had two go bad in two years. The support will not troubleshoot with you unless you are an electrician. They will not offer to reimburse you for getting an electrician to troubleshoot their product. Avoid this product there are many better choices out there.
April 9, 2014