Rated 3.8 out of 5Â by 197
Rated 5 out of 5Â by WarmInMaine Best fire log set out there
My wife's brother and sister-in-law purchased this propane fire log set a couple years ago and we had admired it for some time. This year we went searching for the same or similar log set. We looked at the box that his came in and the address on it read "Sure Heat" as was mine. The address on manual reads "SHM International Corp", same address and phone number. Anyway, you can't find a gas log set with remote, oxygen sensor, high and low flame settings for under $600. Usually the remote alone adds $80-$100. The gas log set works great (SCVFR24L), inexpensive and looks awesome. We don't use it for primary heating only ambiance or taking off the chill in the morning. We paid $329. I would recommend this product to everyone, it can be ordered in either natural gas or propane. I would recommend only having a professional install it, set up isn't complicated, your homeowners insurance probably wouldn't cover you if it wasn't. One con was my manual did not have the pages showing how to properly place each fire log (there is an order), I just jumped on line and down loaded another manual from Sure Heat with the correct illustration for my log set.
September 19, 2014
Rated 3 out of 5Â by FarmhouseFolks Nice product, works well but know what you're buying
The upside is that it works well and puts out plenty of heat for my farmhouse. It was easy to install as a replacement for one that was in my fireplace before and it's very attractive.
The downside is that it wasn't what I was expecting in that it's not thermostatically controlled. The two controls allow for a graduated heat setting between "LOW" and "HIGH", and a remote switch that provides only for "Off" and "On". This means that any time the burner is "On" it has a fairly substantial flame and is heating the room even if on the "Low" setting.
I'm disappointed in that I was expecting it to be truly thermostatically controlled as was the one it's replacing. When I called the company to inquire about it I was told that the Savanna Oak series is not thermostatically controlled while the Oakwood series is. I bought this from Home Depot and that's not specified at their website.
Beyond that, I'm not unhappy with it and I will keep the unit. I would just advise anyone considering purchasing one of these to know what they're getting.
October 27, 2014
Rated 5 out of 5Â by Jh46158 Savannah Oak propane logs
Easy to install, very pleased with my purchase. I recommend this product to any one interested in a fireplace logs.
September 23, 2014
Rated 5 out of 5Â by poconos looks and works awesome
couldn't be happier with this product. gives off great heat, flames look amazing and entire set up looks like a real fire. best value i've seen and i've shopped tons of sites before purchasing this. My brother had no trouble setting this up for me, although we had to buy an additional connector
October 28, 2014
Rated 4 out of 5Â by JAWalker 24" ventfree fireplace insert
This is a great heater, puts out plenty heat. The smell of the paint burning from the logs is heavy, but the logs themselves are the best of any heater i looked at, and a great warranty. I did have trouble with the receiver in the heater did not work. I called and now awaiting a new reciever/ sensor for the remote. The heater works great manually. This is a very good product except the remote aspect is not up to par compared to the rest of the product. Highly recomend the heater and good luck with the remote/sensor.The lady I talked to about the remote was very kind and very helpful, hope the receiver comes soon! J. Walker
January 22, 2011