Rated 3.2 out of 5Â by 177
Rated 5 out of 5Â by JMc16 Sturdy and fantastic looking storm door
Door was installed by a local handyman in approximately 2.5 hours. It is very sturdy and looks fantastic. It also closes nice and slowly so that the door doesn't slam. It keeps the cold out great when the front door is open inside the house and the self storing screen is very smooth. We can't wait to use it once the weather warms up! Convenient foot tap button to lock door in open position as well!
March 19, 2013
Rated 2 out of 5Â by Beebers Not easy to install
The in store marketing claims "45 mins to Install" and the box says "Easy Install" but buyer beware. This door was anything but easy to install! It requires many tools that aren't listed on the box and the instructions are not easy to follow or understand. You have to even create your own holes in the door to attach the handles which aren't the easiest to do. I even tried to pull up online video's to do the install but again very frustrating! If your not handy or have lots of tools do not buy this door thinking it will be easy to install in 45 mins. I think it ended up taking me 4 days with the help of neighbors cutting and drill bit tools.
May 23, 2014
Rated 5 out of 5Â by Sobelle Awesome Door !
Contrary to some of the negative comments, this is NOT a flimsy door at all and the screen is enclosed on the sides so I can't see how bugs can possibly get in (as mentioned in one of the posts.) It was very windy recently and neither the screen or door ever budged! It is a quality product and everything that I expected it to be. I had it installed through Home Depot and the installer is very familiar with the product (mine was the 8th one he installed in the same week). He said that this Anderson 3000 line is a particulary good product. Do not hesitate to purchase it, and make sure you have Home Depot do the installation !
January 20, 2012
Rated 2 out of 5Â by PJCIII Don't buy this if you are buying it for the Andersen name...
... it is made by EMCO. Anderson owns EMCO, but they seem to operate independently. When I needed two very small parts (a latch screw and a closer pin) I was transferred to EMCO's customer service department which was a call center in the Philippines. Both times I was told I had to order the entire assembly ($20 + shipping each time) to get the item I needed. Both times Andersen said I shouldn't have to do that, but they still sent me to the EMCO CSRs who said that was the only way to get the parts.
I actually expected more from Andersen. Very disappointing service.
September 9, 2013
Rated 1 out of 5Â by nda2991 screen comes out and doesn't go back in. don't buy!!!!!!!!
A year or two after install of a very, very expensive door the screen became detached to the point of not going back into the track. Anderson will not replace because it has been over a year. Do not buy this door. The self-storing mechanism doesn't work!!!! It will work for a little while but will become detached. Very upset with customer service (Indian) with Anderson Window and door. They don't stand behind their product.
October 25, 2013