Rated 4.1 out of 5Â by 23
Rated 1 out of 5Â by Doghouse Someone said it; you get what you pay for.
First off, the door opens and closes just fine. However, in order to get the door to latch/lock the catch needed to be shimmed out with washers. Now when the door is closed, it barely makes it past the weather strip. Guess we will see how it works in the winter time. 2nd, and speaking of weather stripping, this constantly comes out require a screw driver to push it back in. This last for a day or two then has to be done again. See attached pictures. I would steer away from this door and would not have bought it knowing what I know now. Oh, the warranty, read carefully. You need to send a letter with said issues. Also, this was installed by a reputable window/door company.
August 31, 2013
Rated 5 out of 5Â by Doghouse Review change
I have to change my review to 5 stars. After my last review on August 31st I was contacted by the manufacture and a rep was at my house on September 5. He repaired and adjusted everything and it all looks good. Unfortunately, there's not much room for error when installing these, or any other sliding glass door. This should have probably been addressed in the rough stage of installation. Not the manufactures fault. So based on the excellent customer service I would definitely but this door.
September 5, 2013
Rated 5 out of 5Â by Debbie Excellent customer service and beautiful door.
Just had this door installed where a window used to be. Beautiful door....but there where scratches found on the glass when we were cleaning it up. I called the company and they had a service rep call me back within the hour. He came to check it out and ordered me a new panel. Also is coming back to install the panel for me! That is EXCELLENT service!
July 26, 2013
Rated 4 out of 5Â by Gunny This product has features I would want in a slidind door but showed best on the showroom floor.
The door, once installation was completed has proven to be a great sliding door and one that I would recommend. The features and finish are what we were looking for and for the price it couldn't be beaten by other compatible doors. This door is beautifully built and am sure it will last longer then the original doors installed when we had our house built.
January 27, 2012
Rated 4 out of 5Â by Adam Good Value
Overall this door is nice, it looks great in the kitchen and makes it feel larger. It arrived packaged up nicely with no defects, the worst part of packaging was trying to remove it.
Door install went well, my only complaint is the provided screws to secure it to the rough opening were cheap and easily stripped. Other than that, you cannot buy a better door for the money.
November 17, 2011