Rated 3.7 out of 5Â by 400
Rated 1 out of 5Â by ALITRULL AT FIRST, IT WAS GREAT BUT THEN....
I purchased this vacuum a few months ago. I love the feature to move from hard wood floors to carpet. It is light weight and has great suction. However, now it is worthless. The roller brush will no longer spin. I checked the belt, turned it on and off but the roller won't work at all. I am guessing that the motor for the spinner is burnt up or something. I can't believe that after just a few months, the vacuum is a piece of junk. I can't keep buying a new vacuum every few months. However, my deep cleaning machine is still going strong after several years. I am assuming quality is not a top priority anymore!
September 24, 2014
Rated 1 out of 5Â by Justme_85 The machine breaks often
I purchased this machine November 2013... Everything was great at first...
The unit did what it was supposed to do. It is lightweight and seemed to pick up "mostly" everything in the carpet. Fast forward to 6 months.... I was vacuuming when I could smell something burning. I unplugged the unit, turned it upside down to inspect the roller and saw that black pieces at the end of the roller that allows the roller to spin in the assembly had melted. So I contacted Hoover Customer Support and by Monday morning at 5:30am, I had an email asking me to send in my manufacture code/unit number and they would ship me a new roller. Great! I was thrilled!! I received the roller and decided I would be EXTRA careful with this roller as it seems this unit is very fragile. I live in 800sqft with carpet in my living room, hallway and bedroom. After vacuuming only my living room, I would clean the roller, same thing with my hallway and bedroom, just to make sure nothing would happen to this roller. Even though I have been diligent the past 6 months caring for the unit and cleaning the roller far more than anyone should ever have to maintain a roller, it melted again last night. I contact Hoover Customer Support again, however I did not get the fast reply like last time. This time, they wanted me to call into their call centre. I called and was told I will need to send them my unit where they will inspect it. So here I am, preparing to send in my unit to be inspected where I am fearing I will be told it going to be "user" error and not the unit with the Hoover name where they should be building a product to withstand a good carpet cleaning. I will update as soon as I get my unit back.
October 10, 2014
Rated 2 out of 5Â by cavincent Brush stopped spinning after one month
Worked great until the brush stopped working. Right out of the box the brush would work intermittently then yesterday it stopped moving completely. Took it apart, cleaned it, checked the belts and everything looks fine. Brush still wont engage. Disappointed. Â Â
October 1, 2014
Rated 4 out of 5Â by LightAir Powerful and reliable vacuum
I have had this vacuum for several years. It has been used in my home strictly for the carpeted areas. I have a canister vacuum with attachments that I use separately for cleaning my furniture, hardwood floors, ceiling fans, baseboards, etc. As a result, I have not used the attachments on the Hoover Air. I am sorry to read the poor reviews by some users of this vacuum... but most of those bad reviews seem to be centered around unhappiness with the attachments or attachment hoses. Since I don't utilize this upright for that purpose, maybe that it why I have avoided some of those "pitfalls". For general vacuuming of my carpeted areas, it has been very effective and reliable. I love that fact that it is lightweight and compact. (which makes it ideal for smaller rooms or spaces)
September 10, 2014
Rated 1 out of 5Â by MorganG165 Pain in the patoot vacuum
Worst vacuum I've EVER owned. Constantly clogs. If you have pets, unless they are hairless, forget it. I spend most of my time taking this vacuum apart as it constantly clogs before you even get to the cup. Barely vacuums up even light spider webs. I have used it a total of 5 times and it has completely quit on me. Hit the on button and nothing happens at all. I have had other wind tunnel vacuum (the bag models) which were very good. Thought I could expect the same quality but obviously not.
September 7, 2014