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HELP CENTER

View your account, pay your bill
and check order status
For immediate assistance
call 1-800-430-3376

Contact Customer Care

MY ACCOUNT: My List; My Projects; Express Checkout; Credit Center

ABOUT ORDERS: Check Order Status; About Online Orders; Order History; Returns

SHOPPING ASSISTANCE: Gift Cards; Gift Center; New Low Prices; Price Match Policy; Savings Center; Service Plan Registration; Store Pickup Policy

CUSTOMER CARE: Contact Us; Home Depot Opinion; Shipping & Delivery; Product Recalls; Store Information

ORDER STATUS

Track orders online and view your order status. If you have your order number available, simply click on Check Online Order Status below to begin.

Check Online Order Status

About Online Orders

Order History

Look Up Store Special Order

MY ACCOUNT

Sign in to your online account or create an online account.

Create an online account to manage all of your projects online. Creating an account allows you to check your order status and manage your homedepot.com account.

My Account Sign In

Forgot My Password

Create Account

Credit Center

Manage your credit accounts by choosing an option below:

Pay Bill

View Statement

Learn about special financing offers:

View Our Current Credit Offer

RETURNS

To return large items or if you have additional questions, please contact Online Customer Care at 1-800-430-3376 / 7 days a week: 6 a.m. - 2 a.m. ET (closed Christmas Day).

For in-store returns, visit our Store Finder.

Returns Center

At The Home Depot, we’re committed to offering our customers an easy and hassle-free shopping experience. Please provide your feedback by visiting Home Depot Opinion and let us know how we can do even better!

About Shopping Online

Buy Online Pick Up In Store

Low Price Guarantee

Extended Protection Plan

Product Recalls

Customer Alerts

Technical Issues

View All Frequently Asked Questions

CONTACT US

Contact The Home Depot Customer Care for online support and store-related support

Get in touch with us by phone, email, or Live Chat. If you need immediate assistance, please contact us at:

Homedepot.com: 1-800-430-3376
Major Appliances: 1-800-455-3869
7 Days a Week: 6 a.m. - 2 a.m. ET
(Closed Christmas Day)

For store support please call:

1-800-HOME-DEPOT
1-800-466-3337
Monday - Friday: 8 a.m. - 8 p.m. ET
Saturday: 9 a.m. - 6 p.m. ET
Sunday: 12 p.m. - 6 p.m. ET

THE HOME DEPOT CREDIT CUSTOMER SERVICE HOURS (EASTERN TIME)

Consumer Credit Accounts

US: 1-866-875-5488
Canada: 1-800-747-3787
Monday - Saturday: 6 a.m. - 1 a.m.
Sunday: 7 a.m. - 12 a.m.

Commercial Revolving
Charge Cards

US: 1-866-875-5489
Canada: 1-800-668-5336
Monday - Friday: 7 a.m. - 11 p.m.
Saturday - Sunday: 9 a.m. - 7 p.m.

Commercial Accounts

US: 1-866-875-5490
Canada: 1-800-308-5080
Monday - Friday: 8 a.m. - 9 p.m.
Saturday - Sunday: Closed

The Home Depot Project Loan

1-877-476-3860
Monday - Saturday: 8 a.m. - 12 a.m.
Sunday: 11 a.m. - 10 p.m.

The Home Depot's Customer Care Is Here To Help

Whether you want to check your online order status, view your online account or take advantage of The Home Depot’s easy and convenient online bill pay, our Customer Care department can help answer any questions you may have along the way. Visit our Credit Center to view consumer and commercial credit card offer, or go to the Returns Center to find the most convenient means of returning your item(s). Enjoy stress-free online shopping with features like The Home Depot’s Extended Protection Plan, Low Price Guarantee and Buy Online Pick Up In Store. Our Customer Care department is here to help if you have any questions or need additional assistance with your online order.