Frequently Asked Questions

Yes, homedepot.com offers a limited selection of its products for shipment to Alaska and Hawaii. Because some exclusions apply, we've indicated any locations to which we cannot ship an item on that individual product’s information page. Remote surcharges may apply.

With The Home Depot's tremendous growth rate, we have plenty of opportunities for hard-working associates who love to serve customers.

Applying at an existing store:
To apply for an hourly position at a The Home Depot store in the United States, visit our Store Opportunities section or visit your local store and apply at the Career Center kiosk.

To apply for a job at a The Home Depot store in Canada, please visit your local The Home Depot store and complete an application.

Applying at a new store opening soon:
Applying at a new store opening soon: You can view listings of new, soon-to-be-open, The Home Depot stores at our Careers site. Simply click the link below.

Following up on status of an application:
Due to the large volume of applications we receive, we are unable to respond personally to all applicants. Should your qualifications match our staffing needs, we will contact you directly.

If you have questions regarding your The Home Depot charge account, please contact our Credit Center at the following phone numbers:

Consumer Credit: 1-866-875-5488 USA / 1-800-747-3787 Canada
Commercial Revolving Credit: 1-866-875-5489 USA / 1-800-668-5336  Canada
Home Depot Commercial Credit: 1-866-875-5490 USA / 1-888-308-5080 Canada

One of our Credit Center Representatives will be happy to assist you with any questions you may have regarding a new or existing account.

The Home Depot stores are available on homedepot.com. In our continual effort to improve your overall experience, we have added the Store Browse feature to homedepot.com. Store Browse allows you to view many stocked items, along with current pricing at each of the U.S. The Home Depot stores. We are continually expanding Store Browse to include additional items.

Click on "Order Status" at the top of any page.

If you're a returning user, sign in using your email address and password to see the current status.

If you're a non-registered user or you don't want to sign in, enter the email address used to place your order, and the order number sent to you in the confirmation email. If you placed your order over the phone and did not provide an email address, please call 1-800-430-3376 to check the status of your order.

If you would like to learn more about our giving, please visit The Home Depot Foundation’s web site, www.homedepotfoundation.org

Yes, The Home Depot accepts Gift Cards as payment online.

Yes, The Home Depot accepts Store Credits with PINs as payment online.

To browse the availability of products online at a local store, please follow the steps below:

1. Visit our Web site at homedepot.com.

2. Enter your ZIP Code in the upper left hand corner of our home page, below the Search box.

3. The nearest store will be selected based on your ZIP Code.

4. To change the store, you may click on the Change link located to the right of your current store selection and follow the prompts.

5. Enter the product name or model number in the Search Box and click on the Search button to view availability.

If we do not carry your requested item or if it is not in stock, we may be able to arrange for a special order. A store associate can assist you.

Click here to learn more about shopping online.

Click here to learn more about your online order.

Click here to learn more about our stores.

Click here to learn more about The Home Depot Credit Card.

California's Proposition 65 entitles California consumers to special warnings for certain products that contain chemicals above certain threshold levels.

The general Proposition 65 notice is as follows: WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

Proposition 65 notice for wood products is as follows: WARNING: Drilling, sawing, sanding or machining wood products generates wood dust, a substance known to the State of California to cause cancer. Use a respirator or other safeguards to avoid inhaling wood dust.