Water Heater Installation & Repair

Trust The Home Depot's professionals to install or repair your water heater unit.

Immediate Assistance
Complete this form to be contacted within 20 minutes*
about your water heater needs.

Same-Day Service
If you call before noon, we'll install or repair your unit the same day in most areas.

Basic Installation
Includes everything needed to replace your existing water heater with the same size and fuel source tank.  Additional charges may apply.  Building permit and code upgrades are not included in the basic price. Learn More

We Do Water Heaters Right
Providing you peace of mind by pulling the local building permit and installing the unit up to local code requirements.  Required by law in most municipalities.

Licensed and Insured
Our handpicked service providers undergo a thorough background-screening process and are fully insured.

Project Management
MyInstall allows you to track your job from start to finish.  We’ll arrive in a timely manner and be on the job from start to finish.

Flexible Financing
We offer financing options along with one competitive project price.

*During business hours Monday – Saturday 7:00 AM – 8:00 PM Eastern; Sunday 10:00 AM – 5:00 PM Eastern.

After scheduling an appointment that includes an in-home consultation fee (trip charge), our professional installer will diagnose your water heater. The installer will review the findings and recommend any needed repairs, along with a final price. At that point, you'll have the choice to do one of the following:

•  Accept or decline the repair -- a diagnostic fee will still be charged for the trip.
•  Upgrade to a replacement -- the diagnostic fee then would be applied toward the full replacement install.

If you agree to proceed with the repair or an upgrade, you can help the process in the following ways: 

•  Be available at the installation site during the scheduled appointment time
•  Remove any obstructions so that the installers can easily access the existing equipment
•  Provide the installer access to other parts of the home (attic, basement, utility closet, meters, etc.) as a function of their site inspection
•  Be aware you may be without water during the time of the repair, but this should not take more than 1-2 hours

Q: What factors should I consider when choosing a new water heater?
A: Consider fuel source (gas or electric), storage capacity (30 gallon to 80 gallon available), tank type (tank or tankless), and warranty (The Home Depot offers 6-year, 9-year and 12-year warranties.)

Q: Do I have an option of what type of unit I purchase?
A: You have many options. We carry a variety of GE-branded traditional tank water heaters in capacities that range from 30 gallons to 80 gallons in a variety of fuel sources (gas, electric, liquid propane).  We also offer a wide selection of Rheem gas and electric tankless water heaters.  Our authorized service provider can review all available options with you and help you select the best system to fit your budget and need.

Q: What's included in a basic installation?
A: A basic installation consists of the following tasks:

•  Delivery of new water heater to your home.  Delivery charges could apply for units that are further than 30 miles from a Home Depot 
    store location.
•  Disconnection of existing unit
•  Installation of new water heater of the same size, installed in the same unobstructed area and reconnection of existing gas, electric, 
    water and venting lines.
•  Up to 5 feet of discharge tube, gas and/or water pipe as needed to complete install
•  Conversion of water or gas lines from flex to solid pipe up to 5 feet if needed to complete install
•  Provision of nipples, couplings and copper tubing for direct reconnect
•  Testing of new water heater to insure proper operation
•  Final clean up of job site and walk-through with customer
•  Haul away of existing unit for disposal (excluding stone-lined water heaters)

See More FAQs

Get Started

If you have any additional questions about your water heater installation, please call 1-855-650-2786.

If you need to replace or repair your water heater, The Home Depot can offer same-day service (in most areas) if you contact us before noon. And you can depend on The Home Depot, as we handpick installers and home service professionals who meet the highest standards for experience, know-how and customer service to get your water heater installation or water heater repair done right the first time. We screen and background check all of our service providers before we hire them to ensure we're sending the safest, most experienced providers to your home and that they have all applicable licenses and insurance. 

During our FREE consultation, we'll assess which water heater system best fits your family's needs. Then, we become your one-stop shop, taking care of delivery, installation, permits and FREE disposal of your existing hot water heater whether you choose a conventional storage tank or a tankless water heater. We safely install gas water heaters, electric water heaters and tankless water heaters, ensuring all are up to code.

The Home Depot also has credit and/or project loan financing options and extended protection plans in addition to your tank's manufacturer's warranty. When you hire The Home Depot for your water heater installation, you know we'll get the job done right and stand behind our work.

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