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Turn off the power to the jammed disposer and unplug it. Look inside the opening with a flashlight to see what is jamming it. Remove the waste and restore power. If it's still jammed, try the following:
Check the bottom of the unit; find the reset button and press it. Turn on the power. The disposer should run freely. If the disposer is still stuck, turn the power off.
Insert a broom handle into the drain opening and try to free the impellers.
Insert a 1/4" allen wrench into the hex socket on the bottom. The socket is connected to the impellers that crunch up the waste. Using the hex key turn the impellers in both directions to free them up.
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