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The Home Depot now offers free shipping on most orders over $45. This great value for our online shoppers means it’s easier than ever to start that gardening or repair project you’ve wanted to get to, upgrade your kitchen appliances, or do some home decorating. The Home Depot is also offering Free Delivery & Haul Away on all major appliances. Shop our wide selection of online departments and save even more with free shipping on qualifying items.
If you choose our Free Shipping option, orders are sent using our Standard Shipping method. This usually takes 3 to 5 business days, plus processing time, which varies by product. You’ll see the processing time listed in the Product Information in your Shopping Cart. Knowing when to expect your free delivery helps you plan ahead.
Other shipping methods are available, too, at checkout if you want your purchase delivered faster. Just check our Shipping and Delivery FAQs for a look at your options. For major appliance orders, you’ll select the delivery date at the time of purchase.
*FREE standard shipping and residential delivery on most orders over $45.00 (excluding taxes) made at homedepot.com. Some Exclusions Apply. See product detail for free shipping eligibility. Plus, FREE delivery and haul away on most major appliances. See product descriptions for free shipping eligibility. This offer is not valid on gift cards or prior purchases or certain items containing weight and/or size shipping restrictions (details in item descriptions). This offer is valid on parcel and residential delivery only; it does not include express or expedited shipping or curbside delivery. We reserve the right to change or end this offer at any time. We currently ship only to street addresses in the 48 contiguous United States. Select parcel items can ship to Alaska & Hawaii. We cannot ship to APO/FPO, P.O. Boxes, or U.S. Territories. Please allow 5-7 business days for parcel ground delivery and 8-10 business days for home delivery.

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The Home Depot: Returns Made Easy
Our goal is that you are completely satisfied with your purchase. We take
pride in the quality of the products we sell and offering great customer
service is our top priority. If you are not completely satisfied with your
purchase, please follow the guidelines detailed below and we will be happy to
help you to return your purchase.
Returns
for items purchased on Homedepot.com:

When you need your items fast, take advantage of our Free In-Store Pick Up Service. Choose the Pick Up in Store option at the online checkout and select your desired store location for pick up. Most items will be ready for you within two hours of the time the order was placed. Specific items may take slightly longer due to inventory and/or availability.
When you arrive at the store, stop by the Special Service desk (or Pro desk if you are a contractor) for assistance with order pickup. Store pickup is valid only at the specific store selected by customer when placing order, during store's normal operating hours and only for orders confirmed via In-Store Order Pickup Notification email. This excludes special or bulk-sized orders and is not valid on Christmas Day, Thanksgiving Day or the Friday, Saturday or Sunday following Thanksgiving Day.
For Homedepot.com Related Issues and Questions:
Please call us at 1-800-430-3376 to speak directly with an Online Customer Care Specialist about your issue or send us an email using the form below.
Homedepot.com Customer Care Hours
Seven days a week: 6 a.m. - 2 a.m. ET
Closed Christmas Day.
Send Us an Email
Do you have a question or comment related to your homedepot.com order? Send us an email.
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