Customer Support

Yes, we now offer shipping on a limited selection of products to Alaska and Hawaii. Because some exclusions apply, we've indicated any locations to which we cannot ship an item on that individual product’s information page.

With The Home Depot's tremendous growth rate, we have plenty of opportunities for hard-working associates who love to serve customers.

Applying at an existing store:
To apply for an hourly position at a The Home Depot store in the United States, visit our Store Opportunities section or visit your local store and apply at the Career Center kiosk. 

To apply for a job at a The Home Depot store in Canada, please visit your local The Home Depot store and complete an application.

Applying at a new store opening soon:
You can view listings of new, soon-to-be-open, The Home Depot stores at our Careers site. Simply click the link below.

Following up on status of an application:
Due to the large volume of applications we receive, we are unable to respond personally to all applicants. Should your qualifications match our staffing needs, we will contact you directly.

If you have questions regarding your The Home Depot charge account, please contact our Credit Center at the following phone numbers:

Consumer Credit: 1-866-875-5488 USA / 1-800-747-3787 Canada
Commercial Revolving Credit: 1-866-875-5489 USA / 1-800-747-3787 Canada
The Home Depot Commercial Credit: 1-800-395-7363 USA / 1-888-308-5080 Canada

One of our Credit Center Representatives will be happy to assist you with any questions you may have regarding a new or existing account.

The Home Depot stores are available on homedepot.com. In our continual effort to improve your overall experience, we have added the Store Browse feature to homedepot.com. Store Browse allows you to view many stocked items, along with current pricing at each of the U.S. The Home Depot stores. We are continually expanding Store Browse to include additional items.

Click on "Order Status" at the top of any page.

If you're a returning user, sign in using your email address and password to see the current status.

If you're a non-registered user or you don't want to sign in, enter the email address used to place your order, and the order number sent to you in the confirmation email. If you placed your order over the phone and did not provide an email address, please call 1-800-430-3376 to check the status of your order.

The Home Depot is dedicated to creating healthy, livable communities through the integration of affordable housing built responsibly and the preservation and restoration of community trees. By supporting the building of affordable, efficient and healthy homes and the planting of community trees, we are working to increase awareness of the connection between quality affordable housing, adequate natural spaces and trees to the overall health and success of our communities.

The Home Depot generally does not make contributions to individuals, religious, fraternal, political, labor, athletic, social or veterans groups, fund-raising benefits, dinners, exhibits, conferences, sports events, charities sponsored solely by a single civic organization, courtesy or journal advertising campaigns, or multi-year commitments.

We do award grants to non-profit organizations sponsoring projects that fall into one of our two focus areas (affordable housing and healthy community trees). If you would like to learn more about applying for a grant, please visit our Home Depot Foundation Web site, www.homedepotfoundation.org.

For donations of products, please contact the manager of your local The Home Depot to discuss any possible options.

Yes, The Home Depot Gift Card may be used to make purchases online at homedepot.com. It may also be used to make purchases by phone or in person at any The Home Depot store.

If you have purchased a Home Depot eGift Card through American Express membership rewards you'll receive it electronically almost instantly. Just print it out or email it to someone as a gift and use it that same day if need. Redeemable only in our retail stores and just like our other gift cards, there are no expiration dates or fees.

To redeem, simply present the eGift Card printout at the point of purchase. If lost, simply reprint a new eGift Card. if stolen, contact American Express customer service at (800) 297-3276.

To browse the availability of products online at a local store, please follow the steps below:

1. Visit our website at www.homedepot.com.

2. Enter your ZIP Code in the upper left hand corner of our home page, below the search box.

3. The nearest store will be selected based on your ZIP Code.

4. To change the store, you may click on the Change link located to the right of your current store selection and follow the prompts.

5. Enter the product name or model number in the Search box and click on the Search button to view availability.

If we do not carry your requested item or if it is not in stock, we may be able to arrange for a special order. A store associate can help you.