#1 Home Improvement Retailer

Berlin #6203

Store Details

Contact Us
Pro Service Desk(860)828-2235
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
225 Berlin Turnpike
Berlin, CT 06037
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Propane Exchange

  • Free WiFi

Recycling at Home Depot

Did you know?

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Our store diverts waste from landfills by accepting plastic plant pots, CFLs, lead acid batteries, and rechargeable batteries for recycling.

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Our stores sent approximately 5.3M pounds of shredded paper for recycling in 2022. This has helped the planet by preserving over 63.5K trees. It kept over 16K trash bags of solid waste out of landfills, saved over 50M gallons of water, and conserved 7.8M kilowatt hours of electricity.

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LED lights in your local store cut energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives like wind and solar.

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The Home Depot's core values are based on doing the right thing for our associates and customers, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the Berlin Home Depot. It's a great day to get started on your next home improvement project.

No matter how complex your project may be, we're here to help you finish it. From custom kitchen cabinets to electrical supplies our team will get you in and out. You can buy online and ship to store using our product locator app.

At Home Depot, we're committed to our community. Through grants and volunteer programs, The Home Depot Foundation partners with thousands of organizations to build and repair homes for those who are recovering from natural disasters. We are also dedicated to helping our customers get the job done right, with workshops on a wide variety of topics to give you the skills to complete your project.

We're happy to provide the guidance you need, every step of the way. Drop by today and see what's new.

Sincerely,

The Berlin Home Depot Team

What Christmas decorations do you have?

We carry a wide variety of both indoor and outdoor Christmas decorations. Make your yard stand out with Christmas animatronics and inflatables. Decorate everywhere with Christmas lights, wreaths, and other greenery. We also carry stunning indoor Christmas decor, which includes both real and artificial Christmas trees, string lights, and Christmas tree decorations. Shop our festive aisles in person, online, or on our mobile app.

Where can I buy tailgating accessories?

Find tailgating supplies to upgrade your pre-gaming time. We've got stadium seats to make watching the game comfier, heated gloves and heated blankets to help keep you warm, and grills to cook delicious food. Let us be your source for tailgating products this winter. Shop for everything you need in-store or on our mobile app.

Does my local Home Depot still offer Kids Workshops?

Yes, the Berlin store offers in-person Kids Workshops. These in-store events are free and take place every first Saturday of the month between 9am and noon. You may reserve your Kids Workshop kit by registering online for the event. We have a new kit pack every month to keep your little doer engaged. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Paint and all other required tools are provided at the event. Kits may be ordered online at our Kids Projects Activities page or picked up in-store if you prefer to participate in the workshop from home. Call us or visit our customer service counter to check the availability of the kits.

How do I check my Home Depot gift card balance?

Gift cards to The Home Depot are a popular present for the holidays, housewarming parties, and birthdays. DIYers know they're fun to give and to receive. You can buy gift cards online at homedepot.com or in our stores. If you're a recipient, you can check your gift card balance online or visit the Berlin Home Depot and ask a cashier to check the balance for you. Redeem our gift cards for online or in-store shopping, all with no additional fees.

Does The Home Depot Berlin offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We will let you know via email or text message when your order is ready at the store. Bring your valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us in the app that you're on the way.
3. After you arrive, park in a designated Curbside Pickup space. It's typically located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. We'll bring out your order and load it into your vehicle.

Read more about Curbside Pickup.

Nearby Stores

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Mon-Sat: 6:00am - 10:00pm

Sun: 9:00am - 6:00pm

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(860)343-6768

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Sun: 8:00am - 8:00pm

89 Interstate Park Drive

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7.19 mi

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(860)620-5415

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.6
    out of 380 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (380)
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Showing 1-10 of 380 reviews
Great customer service customer service
Your people make the store great. Paul (Irish gentleman) & Laurel always go out of their way to create a welcoming friendly environment. This visit my goal was to purchase windows & the associate was either out to lunch or absent and Laurel did not hesitate to drop what she was doing & jump on the forklift to give me a hand and see the sale go through as the cashier software was having issues. Great service. Thanks to both, Paul & Laurel.
by
    • Recommended
    Horrible customer service
    Purchased an artificial tree, there was only the display left. I asked if the remote came with it and was told yes. Got home and no remote. Called the Berlin store and was told not their problem. They were absolutely no help at all. Have to now return that tree and get another at another store. Very frustrating and could have been handled much better.
    by
      1 found this review helpful
      Excellent Customer Service!
      The customer service I received twice in a few days from this location was impeccable.
      by
        • Recommended
        Awful customer service
        Anytime you ask for help, no employee wants to help. Then when you speak with the manager (Jasmine), she does not hold employees accountable and brushes your complaint off.
        by
          very helpful staff
          I have been on the hunt for a microwave with very specific features. I went to two other appliance stores near this Home Depot. Neither was very helpful. Lydia in the Berlin Home Depot was so pleasant to work with. She knew the stock and the store policies, and took her time answering all my questions.
          by
            • Recommended
            variety of supplies and willingness to order
            Staff was kind and helpful. Answered questions and retrieved the information if needed. Will shop there again definitely.
            by
              • Recommended
              Poor Customer Service Experience.
              If the customer service staff doesn't like the way you look or act they are quick to label you as "Sketchy" and discriminate against you. As someone with OCD this can be degrading.
              by
                A friendly experience
                I always find the staff at the Berlin Home Depot to be helpful and friendly. They are always willing to answer questions and happy to help.
                by
                  • Recommended
                  Customer Service the way it was always meant to be!
                  I needed a new faucet for a bathroom sink. Unfortunately when I was removing the old faucet, I noticed a large crack in the old sink! Great Looking online I found one that fit in the Berlin Ct. HD. Online computer said 3 in stock. When I arrived, I could not find the correct sink. After getting frustrated, I met Margarita!! She went out of her way searching stacks of sinks looking for the 182 model. Eventually she found an old beat up box that was ripped and covered with years of dust. She inspected the sink, cleaned it and not only wiped down the box, but she did an excellent job of repackaging and resealing the original carton the sink came in. She assured me that the sink was not used and it still was covered by warranty. Furthermore, she stated that if I had any problems, I could return it for an exchange or refund. Margarita turned a negative experience into a positive one, for the consumer. She truly went above and beyond what was required. This world needs more Margaritas!! Thank you !!
                  by
                    • Recommended
                    Great service.
                    Great service and great products and prices
                    by
                      • Recommended
                      Showing 1-10 of 380 reviews