#1 Home Improvement Retailer

Gates #1278

Store Details

Contact Us
Pro Service Desk(585)429-1003
Tool & Truck Rental(585)429-1006
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2361 Buffalo Rd
Rochester, NY 14624
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Store Features

  • Expanded Appliance Showroom

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Large Equipment Rental

  • Home Depot Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at Home Depot

Did you know?
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Our store diverts waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling.
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Our stores sent approximately 5.3M pounds of shredded paper for recycling in 2022. This helped the planet by preserving over 63.5K trees. It kept over 16K trash bags of solid waste out of landfills, saved over 50M gallons of water, and conserved 7.8M kilowatt hours of electricity.
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LED lights in your local store cut down energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives like wind and solar.
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The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our local communities, as well as the environment. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the Gates Home Depot. It's a great day to get started on your next DIY project.

Whether you're looking for custom kitchen cabinets or electrical supplies, your favorite hardware store has you covered. Our well-trained associates can help you find exactly what you need for your project. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.

At Home Depot, getting involved in our local community is important to us. We support Gates Chili High School, the Gates Police K9 unit and our local VFW. We also offer hands-on learning and expert advice at our DIY workshops, with topics tailored to everyone in your family, including workshops for kids, which provide an entertaining environment mixing creativity and fun.

You can find us southeast of the intersection of I-490 and Buffalo Road, close to the Big Lots. We look forward to seeing you soon.

Your Gates Store Team
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How can I decorate indoors for Halloween?
Check out our indoor Halloween decorations. Add spirit to doors or walls with Halloween garlands, kitchen tables and counters with Halloween tabletop decor, and everywhere else with Halloween props. Depending on the lighting options or material, many garlands and wreaths work for both outdoor and indoor use.
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Do you have Black Friday deals at the Gates Home Depot?
Drop by our Gates store between November 1st and November 29th for unbelievable Black Friday deals. Find Black Friday savings on everything from popular appliances to tools and bath to smart home products. Remember to stock up on Christmas decorations, too! Get incredible Black Friday deals in our aisles, on our mobile app, or online.
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Do you carry tailgating gear?
Find tailgating accessories to upgrade your pre-gaming time. We've got stadium seats to make watching the game comfier, patio umbrellas and portable umbrella stands to keep the sun off, and grills to cook delicious food. The Home Depot is your source for tailgating products this fall. Shop for everything you need in-store or on our mobile app.
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When are Kids Workshops available at my local Home Depot?
Kids Workshops are offered on the first Saturday of each month from 9am–noon. Register online for our workshops to reserve your spot today.
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How do I check my Home Depot gift card balance?
Home Depot gift cards are an excellent choice for the holidays, birthdays, and housewarming parties. DIYers know these gift cards are fun to give and to receive. They can be purchased at our brick-and-mortar stores or online at homedepot.com. If you receive a gift card, you can check your gift card balance online or visit the Gates Home Depot and ask a cashier to check the balance for you. Redeem our gift cards in-store or use them to shop online with no additional fees.
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Does The Home Depot Gates offer Curbside Pickup?
Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We'll let you know via email or text message when your order is ready at the store. Bring a valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us you're on the way via the app.
3. After you get to the store, park in a designated Curbside Pickup space. It's usually located near the front of the store.
4. Check in through the app to tell us you're here.
5. We will bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

Nearby Stores

1250 West Ridge Rd

Greece, NY 14615

4.98 mi

Tool & Truck Rental

(585)621-0420

Pro Service Desk

(585)621-0400

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

770 Jefferson Road

Rochester, NY 14623

6.14 mi

Pro Service Desk

(585)240-8430

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

1111 E Ridge Rd

Rochester, NY 14621

7.33 mi

Pro Service Desk

(585)339-0404

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.7
    out of 490 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (490)
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Showing 1-10 of 490 reviews
Excellent sales
My husband and I were in need of a new washing machine and we walked in and found one that was on sale and was an incredible deal for us. Very satisfied with our shopping experience today 😌
by
    • Recommended
    Gates Home Depot is great!
    The employees at Gates Home Depot are always very helpful and accommodating. Their advice and recommendations are on point!
    by
      • Recommended
      Great experience
      I love going to the gates home Depot it is one of the best of any home Depot that I've been in they have very good knowledge when you need help they are very friendly and they are willing to help
      by
        Close to Home
        Sadly Home Depot is not replacing damaged window insect screens. Had to go to another store for U-bolts as Home Depot is under-stocked. Have to caution friends of limited inventory and services.
        by
          • Recommended
          Customer service
          I recently went shopping at the Gates store. I went there, expecting not able to find help but instead it was the opposite. Have four broken ribs. I wanted to get some things for the house. Some of these things were heavy so I asked employee to help me. They not only helped me but went to my car and unloaded it in my car for me. Great customer service.
          by
            • Recommended
            Awesome store
            Went in for a over the range microwave I knew what I was looking for and what made it a better experience is how fast I was greeted by Max Leisenring he was friendly and lots of knowledge and patience I was in and in mins feeling great about my purchase
            by
              • Recommended
              Good Customer Services
              Thank you Home Depot in Gates for having excellent customer service!
              by
                • Recommended
                No help loading heavy paver base
                I could not believe not one associate was available in the garden center to assist customers. I am a senior woman and had to lift twelve 35-50 pound bags of paver base onto a cart and again into my vehicle. No one was available. I couldn't wait any longer because the product I needed was almost out and 2 men were eager to grab what was left. So I took a chance, loaded myself, and wound up in the ER hours later with heart attack symptoms and back and neck pain. So much for customer service.
                by
                  Staffing your registers
                  You need to open registers other than the self serve ones
                  by
                    • Recommended
                    Excellent Customer Service
                    I bought a Maytag gas dryer....I am waiting for delivery. I am very pleased with the service I received in the Gates store.
                    by
                      • Recommended
                      Showing 1-10 of 490 reviews