Reviews for Alamo Heights #6544

I had a recall on my lawn mower. I brought it in they looked it up and told me how sorry that this happen and then took it and helped me find a new one. !

I unfortunately grabbed wrong size air filter. Figured it would be safe to bring the item in and do an even price exchange for the correct size. The young lady working the desk refused to do exchange or give me enough credit to get the equivalent filter. 🤷🏻‍♀️

Every single time I go there the customer service is great no problem getting help

I've never had such a horrible experience. Usually there's not enough employees in the store, but this store had a lot of employees and they were literally hiding or walking away to avoid customers. Only 2 employees, over 50 yrs of age, were friendly, efficient & helpful. Otherwise, it was a disgusting display.

Venus was very helpful when I needed help at the service desk. Very pleasant too!

Bought our water heater

Venus went out of her way to help me with my return. She has a very pleasant personality and makes me want to come back….over and over again!

I have never had a better customer service representative! If you need direction on services at Home Depot Christina is your go to!

Best customer service I have ever experienced at Home Depot. (All locations in S.A.) I would like to thank him for being so friendly, helpful and professional. He's a real assist. Dave in flooring.

Timmye Nichols was thorough and patient with all of my questions.

Today, I was approached by an employee that was extremely professional, very willing to help and stayed with me the entire time filling my list of wanted items. His name was Clarence, and he made my visit very short and sweet and located everything I needed. Hat's off to Clarence.

Pat at the front is always so pleasant and helpful!

I waited for over 39 minutes for someone to help make a simple key. No one showed up and the person that did over to help didn’t know how to use the machine and my keys didn’t work.

Patricia Stockwell gave excellent customer service. She turn a bad experience at two other locations into a good experience.

This store was the best. Everyone was so helpful and nice. Big shout out to Naomi at the customer service desk for helping me with the return and store credit card. She rocks

Needed help finding price of a plant. 3 employees went above and beyond. A young man stocking ( was a night shift employee, not dressed in HD clothing). Super nice young man, wish I had his name. And also Naomi and Mgr, Ruben in Customer Service were very helpful in getting a price for the plant. Thank you!

Clarence in the lumber department went above, beyond and out of his way to help me today. Not only did he excel at his job with me today, this guy can multitask efficiently, and effectively! I overheard him on a call with another patron, and he displayed nothing but, kindness, respect, and a vast knowledge of your store and products. This employee is A+++ in my book. He made a challenging situation very easy for me today. Thank you Clarence! My house now has gutters that work! ❤️

Si happy I ran into Rey, he was super helpful!!!

Happy to learn from employee knowledge

I order a special door they have lots of manufactures to pick from

Albert in plumbing helped me today, 15 January, 2023. This is the second time he's helped me. He's very helpful, knowledgeable and takes his time to help me. I wish that he was there for all of my needs.

After 30 years of old grouch you have to beg for help, a smiling face asked if I needed help! I was blown away! Fantastic service from Michelle in the doors area ..

Michelle is friendly and very dedicated to making sure your experience is fun as well as assisting in helping me look for what I needed.

This home depot was my 2nd stop shopping for a Christmas tree for our new home... first location wanted $160+for the same tree, 2ft taller and paid half of what the first locetion wanted... It's going to be a good Christmas for my wife and grandkids...

Christmas Tree lot closed for associates to unload the tree truck. That in itself was not an issue. Issue was that customers were told the lot would reopen in 1 hr. Two hrs later lot still closed and associates were not sure that they would reopen.

Very helpful and informative

I needed to replace my faucet fixture and do some tub work. I was assisted by Jackie was was very friendly, informative, and answered all my questions! She made sure I had everything I needed to complete my project/repair!

Excellent experience with Home Depot and Tuff shed.

I was verified and had used it before, but not they say it only works with online purchase.

I bought some tools today 09/22/22 and associate3 Cornell helped me sign up for a card gave me good luck because I wasn’t really in the mood for it but came out really great. Went above and beyond call the service for me and all just thank him for me!