#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(703)333-6401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6555 Little River Tpke
Alexandria, VA 22312
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Customer Store Reviews

  • 4.5 out of 490 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (490)
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Showing 1-30 of 490 reviews
GREAT HOMEDEPOT VISIT
FULLFILED AND HAPPY WITH STORE VISITING. and so kindness all employees.
by
  • Pro
  • Recommended
Needs to Improve
The appliances section seemed understaffed. I saw many unhappy looking employees in this store. Many even appeared to be avoiding customers. The Customer Service associate was very rude. It is pretty obvious there are some morale issues in this store.
by
  • DIY
Thanks to Mr. Jones ( Mr. Jay?) !
Nomally, I'm going to shop in Springfield Home Depot due to the distance but no supply. So, I went to the Home Depot in Alexandria(#4640) and asked my supply items but no luck. However, Mr Jones keep tried to find my supply materials and advised my questions. I was very pleased and purchased my materials and requested delivery. Today, Mr. Jones called me & asked about one of my items can be substitute for other brand which is better than original one:) Mr. Jay thanks for your professional manner and advise!
by
    • Recommended
    Great on-line purchase experience
    Was very impressed with the overall experience. Kyle was very friendly, remembered my order and I was in and out in less than 5 minutes.
    by
    • DIY
    • Recommended
    Alexandria store
    I have noticed before, in prior visits, how kind everybody is in your store. This time I not only got a kind person, but also got a very knowledgable and helpful person. She gave me many choices, and I am reassured by her advice that I have bought the right things.
    by
      • Recommended
      Great Service
      Very nice cashiers and associates. Prices are better other stores. I'm really enjoying visiting the store and renovating my home. Thank you!
      by
        • Recommended
        Love this store
        There is always an associate to help you, everyone is friendly, and everything is easy to find.
        by
        • DIY
        • Recommended
        great place to purchase for home
        very nice to all people working in homedepot for helping all customer to need for help
        by
          • Recommended
          Great employee experience
          Sharoon and John were super helpful in the Garden Dept. Thank you, gentlemen.
          by
          • DIY
          • Recommended
          Great store associates assistance
          The Store is clean, organized but most of all helpful associates that know their Department
          by
          • Pro
          • Recommended
          Excellent Home Depot Store
          My visit was one of the rare times when everything went just right. The associate in plumbing had worked there 13 year, knew everything, was extremely helpful, and made my task of replacing a water-guzzing home toilet with a new one so much easier than I had anticipated. The store was fully stocked, everything was in its place, the prices were right, and I enjoyed my visit very much.
          by
          • DIY
          • Recommended
          A great place to shop for your home or business.
          As always, the store was clean and fully stocked. I was able to find everything I needed to complete my task at hand. The associate was at hand to help me with what I needed, and my check out was quick and easy. Thank you Home Depot for making my job easy for me. Keep up the good work
          by
          • Pro
          • Recommended
          Always Understaffed
          I waited over 20 minutes to purchase 4 pieces of lumber. Apparently the building materials checkout closes at a certain time so anyone buying large amounts or large pieces of lumber has to navigate the cart through the chaos of people waiting to be checked out. There were two aisles open and about 15 people waiting in line. I will gladly drive 10 minutes further for the Lowes
          by
          • DIY
          Well stocked store with a friendly staff!
          Visited your store this morning for crabgrass control supplies. I noticed the beautiful trees in lawn care and decided to browse your selection. Toi, your sales associate in lawn and garden was very helpful. Now, I am the proud owner of a lovely Japanese maple tree. :D
          by
          • DIY
          • Recommended
          Awesome!
          Awesome experience! Love going here to get my summer plants...
          by
            • Recommended
            Sales Associate, Kiosk and Availability a 5 star experience
            I was quickly offered friendly assistance from the sales associate and introduced to the kiosk which made it a lot easier to make my ultimate decision. She gave me helpful instructions on what to expect and what to do upon delivery of my product. I've already received my KitchenAide Architect II dishwater and love it!
            by
            • Verified Purchase
            • Recommended
            Fantsdtic!!
            Andy the Cashier was very helpful. The lines were backed up and he was calming down the impatient customers. He was very quick and shortened the line. He was friendly and he bagged all my items nicely.
            by
              • Recommended
              The store employees are the best
              The store associates were all great. We bought a lawn mower and they were all very helpful and we received a military discount on it.
              by
              • Pro
              • Recommended
              Cashier
              Remy is a great employee. She is thorough, friendly and an asset to this store.
              by
              • DIY
              • Recommended
              great experience
              i have been visiting this store in Ananndale frequently since we bought a house. The store is bright and well organized. The store associates and cashiers are willing to help all the time. Yesterday the store run out of the electric bush trimmer that i like, the cashier Nicolle searched the stock but couldn't find there. She offered me another one and matched the price. I really enjoyed their services.
              by
                • Recommended
                Help is always available
                I was wandering lost in the plumbing parts aisle, and Rasaan asked is he could assist me. I described the part I wanted, he found it, and knew exactly what I wanted. Sometimes, as a woman, i am lost looking for a part I can only describe, and know the function of, but not the official name. It is wonderful to have help that is nice enough to wait patiently while you do a convoluted description of your need. This is one of my favorite Home Depot locations.
                by
                • DIY
                • Recommended
                Great store experience!
                Very helpful and knowledgeable employees @ store!!
                by
                • Pro
                • Recommended
                Computerized paint matching was fast! And Correct!!
                Computerized paint matching was fast! And Correct!!
                by
                • Pro
                • Recommended
                Frustrating- Not what it used to be
                This used to be my go-to place for hardware and supplies. In the last few years, there's been a decline in assistance and in the knowledge of the associates. Either the store is significantly understaffed or the associates are slacking off. Today, i waited for 10 minutes after having an associate paged to electrical. No one ever came. I left without the items that I needed. There's a Lowe's about a half hour away. That will be my destination from now on
                by
                • Pro
                Quick visit
                Stopped in for some lumber and casing, the lumber price was missing from shelf, but the cashier was available and priced it quickly. Another associate directed me to the casing, which was plentiful. checkout was quick. Only the parking keeps it from a five star!
                by
                • DIY
                • Recommended
                Great Customer Assistance!
                Was looking for replacement cushions for our outdoor patio set. Associate was very helpful!
                by
                • DIY
                • Recommended
                Best experience ever !!
                I highly recommend Home Depot!! I have never been disappointed in this store. Every visit was unique and special. The stuff are amazingly amazing !! Very convenient and affordable rental pick ups and trucks!! This store is my favorite!!love it
                by
                  • Recommended
                  Easy check out but store is dark and messy
                  As usual with Home Depot, aisles are blocked with merchandise, merchandise is poorly organized on the shelves, and the store never looks clean. At least this time there was no line to check out and the cashier was very friendly and pleasant
                  by
                    Item stocking
                    Items in certain areas, i.e. plumbing, electrical, have different items in the same bins. For example, a particular bin for ball valves will have 1/2 inch compression and sweat connections mixed. Same situation with some of the electrical accessories. In general, trying to determine the CFM ratings for compressors is difficult to locate on air compressors.
                    by
                    • DIY
                    • Recommended
                    Great Customer Service!
                    I had a diffcult time locating a storage bin that would fit all of my gardening tools. An associate named Mr. Peters took the time to provide me with measurements of my tools and he suggested the size that I should purchase. What really impressed me was the fact that he stopped stocking his section to assist me to the degree that he did. Home Depot should be proud of Mr. Peters!
                    by
                    • Pro
                    • Recommended
                    Showing 1-30 of 490 reviews

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