#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(817)472-2429
Tool & Truck Rental(817)472-2449
Store Hours
Mon-Sat: 6:00am - 11:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
4611 S Cooper St
Arlington, TX 76017
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Customer Store Reviews

  • 4.6 out of 714 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (714)
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Showing 1-30 of 714 reviews
Thank personally
I would like to thank Kwame for his great service during my visits. If I see him at the register I would definitely have him cash me out. Thank you, Kwame !!!!
by
    • Recommended
    Paint Purchase was Awesome
    If you need paint of any kind, outdoors, indoors, you go see Justin at the S. Cooper store in Arlington, Texas. An awesome shopping experience!
    by
      • Recommended
      OSCAR!! Thank you for your Excellent! Friendly! Corgial! Customer Service! Thank you for representing Home Depot Well!
      OSCAR!! Thank you for your Excellent! Friendly! Corgial! Customer Service! Thank you for representing Home Depot Well! OSCAR helped us find the ice maker, Also Thank you Home Depot for your outstanding Kids Club program!! We appreciae you!
      by
        • Recommended
        541
        Thank you Ramiro and Kwame for providing good customer service
        by
          Greeat Place
          Great place to shop everyone was awesome and very helpful
          by
            • Recommended
            Great store to shop at
            I have been shopping here for years always had good choice and service.
            by
              • Recommended
              Great Customer Service
              Maria Dulan helped me get my money back from a gift card that my parents put my money on!
              by
                • Recommended
                My go-to store. Employees are available & always helpful.
                by
                  • Recommended
                  Ashlynn made this a great experience.!
                  I walked in with so many questions and Ashlynn was instrumental in helping me with my shopping experience. She was very patient and didn’t treat me as if I had too many questions or if I was bothering her. I was able to walk out with everything I needed and I felt confident in being able to work in my home.
                  by
                    • Recommended
                    WORLD CLASS SERVICE!
                    Terry Sanders is the reason we shop this store! He's been providing a service for our company for many years. Thank you Terry for all you've done for us
                    by
                      • Recommended
                      Apathy is job one
                      Could not get help and bathroom was beyond disgusting. Asked to speak to manager and none available
                      by
                        Great Experience
                        If you are on this location, ask for Supervisor, Mr. Haydem. He is an example what Customerservice should be. He is an amazing guy. He will surely help you find what you are looking for and you will sure be treated as person.
                        by
                          • Recommended
                          Amazing Service
                          Terry Sanders with Home Depot is such a pleasure to work with! He always goes above and beyond to assist our company with all of our needs. Every experience is stress free and Terry is always so helpful!
                          by
                            • Recommended
                            Cashier very helpful
                            Mary(cashier) very helpful with clogged drain and de-icing driveway issues.
                            by
                              • Recommended
                              Self check out not for me
                              Not a fan of self checkout. Give me a discount for making me do it.
                              by
                                Friendly employees
                                I have done business in this store for many years and I know many of the employees; very nice people
                                by
                                  • Recommended
                                  Customer Service
                                  We bought a appliances at the beginning of this year with Mr. Terry Matthews. He was the most knowledgeable and super pleasant person that we've ever worked with. If you need appliances, go see Mr. Matthews
                                  by
                                    • Recommended
                                    Great features!
                                    I had bought this item from there and it’s a great item! I had trouble with the self checkout Shoutout to this nice guy his name was Haval really really nice guy.
                                    by
                                      • Recommended
                                      Our sales person was exceptional and we’re looking forward to getting our new appliance in our home
                                      Our sales person was exceptional and we’re looking forward to getting our new appliance in our home
                                      by
                                        • Recommended
                                        Terrible management
                                        Assistant manger told me he was too busy to help, called someone and walked off. guy never came.
                                        by
                                          Exceptional Customer Service
                                          We went in very last minute to do some last minute home improvement shopping. From the moment we walked in, we were greeted and asked if we needed any help to just ask. We found what we were looking for pretty quickly. At check-out, Kim was so nice and personable! Kim made us laugh and a made our experience there that much better, even though we were the last ones there. She definitely left a great impression on us.
                                          by
                                            • Recommended
                                            Terrible management and employee skill
                                            They don’t understand their own computers.
                                            by
                                              Great Customer service
                                              Alexander is amazing and professional. He made my experience today awesome. Very knowledgeable and personal. I am giving him 10 stars
                                              by
                                                • Recommended
                                                Great store!
                                                Happy that store # 4611's showroom had a floor model of the fridge we wanted to buy. By seeing that one, I was able to determine that it would work well in our space. Home Depot had the best prices around on it and we checked them all!
                                                by
                                                  • Recommended
                                                  JADA ROCKS in Customer service
                                                  Great to see females working at Home Depot! Keep it up ladies!! Sometimes the younger male associates seem to hesitate to ask if a woman needs help. Thanks Jada for going out of your way!!
                                                  by
                                                    • Recommended
                                                    Excellent Customer Service
                                                    I had to return a ceiling fan with no receipt or credit card. Andy in Guest Services was absolutely fantastic! He took care if efficiently, professional, with a smile and wonderful attitude. I was truly impressed.
                                                    by
                                                      • Recommended
                                                      Workers don't know their butts from a orbital sander!
                                                      Several of the associates I came in contact with knew were anything was. One worker stocking shelves in the paint department said she didn't know where the item was that I was looking for and that she doesn't work in that department. She point out some workers and said that they do and to go ask them. Two more workers that were in the tool department stocking selves said the same thing that they didn't work in that department and didn't know. This time one of them called on the PA system for help. I stood there listening to these two worker talk about how they shouldn't be trying to stock shelves during the dayshift and that job should be done on 2nd shift. After about 5 minutes of that and no one coming to help I left. The cashier Kwame was awesome as always!
                                                      by
                                                        Everyone is so helpful!!! Super clean
                                                        Everyone is so helpful!!! Super clean
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Christy is rude. Can not do simple math because she is afraid of being scammed. If the computer d...
                                                        Christy is rude. Can not do simple math because she is afraid of being scammed. If the computer doesn't do the math then she cant give change
                                                        by
                                                        • Verified Purchase
                                                        The sales rep, Terry Matthews, was very knowledgeable, pleasant and humorous. He went the distanc...
                                                        The sales rep, Terry Matthews, was very knowledgeable, pleasant and humorous. He went the distance to make the transaction as easy as possible even when a problem occurred, even assisting the other employees from whom he requested necessary help for the transaction.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Showing 1-30 of 714 reviews

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