#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(440)994-7404
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3200 Market Place Dr
Ashtabula, OH 44004
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Customer Store Reviews

  • 4.8 out of 413 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (413)
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Showing 1-30 of 413 reviews
this store is pet friendly!!!
When ever I need something the people who work at this Ashtabula store and great and friendly!! Plus they love my dog!!
by
    • Recommended
    Making a bad day good.
    It is easy to say I don't know or no we dont,last Sunday I was in a situation and needed some help and Ashtabula Home Depot team stepped up and went above and beyond by taking the time over the phone and having me text pictures to save me a trip and verifying the parts and pulled them, Michael Arnett & his team are top notch.
    by
      • Recommended
      Remodeling a cabin in the mountains.
      Could have been more pleased with the great service and very friendly staff.
      by
        • Recommended
        Ashtabula Home Depot
        I said a lot of good experiences there a lot of people are knowledgeable and if for some reason one wouldn't know the answer they'll find out somebody that does if somebody works in that department they'll find them
        by
          • Recommended
          Nice carpeting
          Bought carpeting from Home Depot last year & was very happy with it. So when we wanted carpeting in another we went back to Home Depot
          by
            • Recommended
            They care about their Customers!
            Mark in HDW was knowledgeable and ready to help with my search. He listened to my request and helped me that saved me to look for the screws 10 min. Highly applicated his time and help.
            by
              • Recommended
              Exceptional staff expertise and service
              I am consistently finding what I need for my projects at thus branch. The staff has strong technical knowledge and inventory awareness.
              by
                • Recommended
                Ashtabula Store is Great
                We lived in Kentucky and Erie, Pennsylvania and those other stores need to take a lesson from the Ashtabula store. The customer service is top notch. We are very pleased.
                by
                  • Recommended
                  Stove purchase
                  Rebecca was very attentive to my needs and wants and feel she went over and above helping me
                  by
                    Excellent
                    Beautiful floor! Excellent service! The sales girl even walked us to a register to pay for a special order.
                    by
                      • Recommended
                      Happy
                      Good store, nice people, and good prices!
                      by
                        • Recommended
                        Hard Workers and Better Materials
                        The quality of the lumber i got and other materials was noticably better. Also, the staff worked hard on loading a materials and where smiling.
                        by
                          Friendliest Home Depot in Northeast Ohio
                          Every time I visit this Home Depot, every single worker asks if I need anything. Sometimes can be annoying, but when you need the help, it’s a blessing.
                          by
                            • Recommended
                            Best Home Depot Location in Northeast Ohio!
                            Always a great experience at this Home Depot location.
                            by
                              • Recommended
                              Nathan and Cody in lumber rock
                              Great service, good quality plywood, perfectly cut per request. No lines and wood was actually in stock. Price has come down from last summer too.
                              by
                                • Recommended
                                Always has what I need
                                Employees always there when needed and always has the items I'm looking for to complete my project
                                by
                                  • Recommended
                                  Appliance Package
                                  Personnel at the Ashtabula store very helpful, made sure I got what I wanted. Elaina in appliances is a great asset and she made sure other items I needed for my next trip were in stock. Who does that anymore? Home Depot does… kudos to the staff.
                                  by
                                    • Recommended
                                    Helpful associates
                                    A recent shopping trip was made extra special thanks to two associates at the Ashtabula Home Depot. They went out of their way to “Thank” my husband for his service(veteran U S Army). They also helped us find what we were looking for and helped us sign up for the military discount. “Thank You Stephanie and Don”, for your help and making our shopping trip an enjoyable one.
                                    by
                                      • Recommended
                                      Saved the day!
                                      Our new-to-us older travel trailer had a water leak in the fresh water holding tank. A normal repair would have required the removal of the tank which would involve a great deal of time & effort including cabinet removal. Water Weld to the rescue! It does make a mess of your hands or gloves while kneading the mix but the result made it worthwhile. Make sure you take the time to thoroughly knead the mix to ensure proper hardening or curing of the mix. Home Depot suggests Goo Gone as a hand cleaner.
                                      by
                                      • DIY
                                      Several products to choose from
                                      The products were exactly what I was looking for.
                                      by
                                        • Recommended
                                        Great prices and merchandise in stock
                                        I always find what I need and it's there in stock. Employees are helpful and very friendly.
                                        by
                                          • Recommended
                                          GREAT SERVICE AND CUSTOMER CARE BY MAGGIE
                                          What a wonderful young lady Maggie is. She had great product knowledge. Employees in this store have always been kind and helpful and I feel very comfortable in this location.
                                          by
                                            • Recommended
                                            The Ashtabula Ohio Home Depot store goes above and beyond to help customers like me...who have qu...
                                            The Ashtabula Ohio Home Depot store goes above and beyond to help customers like me...who have questions about items, they are very helpful, our cashier VALERIE was top notch! So nice and helpful, and efficient Thx for the pleasant time. Connie and Dana Kirk
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Found what I needed easily , great employees and good prices.
                                            Found what I needed easily , great employees and good prices.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Great customer service!
                                            Great customer service!
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            The store was very clean n had a good stock of each item we got. The employees were very polite a...
                                            The store was very clean n had a good stock of each item we got. The employees were very polite and helpful. Very nice atmosphere!!
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Great store, always helpful employees.
                                            Great store, always helpful employees.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            I have always complained about how difficult it is to get help in a hardware store, but today was...
                                            I have always complained about how difficult it is to get help in a hardware store, but today was different, I was helped by a gentleman at the Ashtabula Home Depot, who made my shopping experience the best. He not only was helpful, he was friendly and a great sense of humor. He had his 2 hats on, his professional and his personal. He was a joy to speak with, and for sure he made a lifetime customer out of me and my husband.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            While some of the employees walking the floor would help you. The employees at the checkouts are ...
                                            While some of the employees walking the floor would help you. The employees at the checkouts are too busy chit chatting with other employees. And yes I did hear some of the conversation it was not work related. The said cashier that was standing there talking just watched us walk to a self checkout.
                                            by
                                            • Verified Purchase
                                            The store displays always look great, the store always appears neat and clean, and the employees,...
                                            The store displays always look great, the store always appears neat and clean, and the employees, who make the store what it is, are all friendly, professional, and very knowledgeable. We enjoy shopping at the Ashtabula Home Depot store, as we know that someone is always there who can help us.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Showing 1-30 of 413 reviews

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