#1 Home Improvement Retailer

Batavia #6168

4.7

out of 5

96% of customers recommend this store
Rating Breakdown
5
(412)
4
(74)
3
(17)
2
(9)
1
(18)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
The Home Depot
Contact Us
Main: (585)813-0144
Pro Desk: (585)345-6662
Tool & Truck Rental: (585)345-6668
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
4181 Veterans Memorial D
Batavia, NY 14020

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

24.88 mi
  • 4139 Transit Road
  • Williamsville, NY 14221
26.40 mi
  • 2361 Buffalo Road
  • Rochester, NY 14624
26.53 mi
  • 5730 S Transit Rd
  • Lockport, NY 14094

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Batavia, NY, Home Depot. We look forward to helping you today.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for tools or lighting we've got you covered. Our knowledgeable associates can help you find the products you need to complete your project. Take advantage of free pickup within 2 hours on millions of items using our app. Shopping at The Home Depot has never been easier.

At Home Depot, getting involved in our local community is important to us. We support our local veteran programs and organizations. We are also committed to helping our customers get the job done right, with workshops on a wide variety of topics to give you the skills to complete your project.

You can find us southeast of the intersection of I-90 and NY-63, by Walmart and Kohl's, right by Palm Island Indoor Waterpark. Stop by and see us today.

Your Batavia Hardware Store Team

Does the Home Depot Batavia store sell Kegerators?
Shop our wide variety of beverage coolers including kegerators and wine fridges from top brands. Keep your reds and whites safe from harmful variations of temperature, light and humidity with wine coolers with advanced features such as adjustable racks, LED interior lights and UV filtered glass doors. If you’d like to create a bar experience at home or enjoy entertaining outdoors, consider one of our kegerators to keep your favorite craft brews chilled. Check out our buying guide to help you choose the right beverage cooler for your needs.

What types of refrigerators are available at the Home Depot Batavia store?
Keep your food fresh and organized with our selection of top styles and brands. For easier access to your milk, cheese and other dairy goods, choose one of our French door refrigerators, or consider a side by side refrigerator if you prefer more shelf space. If you own a business, we also carry commercial refrigerators that provide extra storage space and maximum durability, while merchandiser refrigerators allow you to beautifully display your company’s products with ease. Check out our buying guide to help you pick the perfect fridge for your home or business.

What Bathtub options are available to bath remodelers shopping at the Home Depot Batavia store?
Transform your bathroom into a relaxing home spa with an elegant new bathtub. Bathtubs are one of the main focal points of a bathroom and can completely change the room's style and functionality. Browse our large selection of bathtub options to find your perfect remodel or replacement needs. We carry a variety of styles, including freestanding, walk-in and alcove bathtubs. Give your bathroom a fresh new look with the simple addition of a new bathtub and enjoy the ultimate comfort of a tranquil spa experience at home.

What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot Batavia offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.7

out of 5

530 reviews
5
(412)
4
(74)
3
(17)
2
(9)
1
(18)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
96% Of Customers
Recommend This Store 498 of 519 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Sharon in appliances will help you get what ever you need. WE would like to commend her and this ...

5.0

out of 5

Sharon in appliances will help you get what ever you need. WE would like to commend her and this store for the best customer service we have ever gotten. Thanks for being there for us for anything we need. Will recommend this store to anyone!

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We had an employee named Sharon take care of us. Our stove broke and we right away went to Home D...

5.0

out of 5

We had an employee named Sharon take care of us. Our stove broke and we right away went to Home Depot to get a new one. Sharon was so accommodating and ensured we were happy with our purchase. She spent so much time reiterating that upon delivery we needed to make sure we were happy with our product. I appreciated that immensely. It shows she cares. 10/10 service

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My husband is a contractor, I do some interior design and home renovation work on the side, and w...

5.0

out of 5

My husband is a contractor, I do some interior design and home renovation work on the side, and we have our own fixer-upper house, so we are at Home Depot ALL THE TIME. The staff at the Batavia Home Depot is consistently knowledgeable, friendly, and efficient. I feel like the sales people are looking out for my best interest, not trying to get me to buy something or up sell me, and I really appreciate that. I’ve ordered larger items and appliances to be delivered and the delivery service is consistently on schedule.

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What a mess. Stuff all over the floors. Staff all talking and joking with each other and won't ev...

1.0

out of 5

What a mess. Stuff all over the floors. Staff all talking and joking with each other and won't even make eye contact with you let alone offer to help. Plenty of staff available too. I have never been in a worse Home Depot.

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The employees and manager were not interested in assisting me and expressed indifference for my c...

1.0

out of 5

The employees and manager were not interested in assisting me and expressed indifference for my concerns.

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Tired of this store giving me a hard time about my trained service dog, because a cashier has a f...

1.0

out of 5

Tired of this store giving me a hard time about my trained service dog, because a cashier has a fear of dogs.

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only down side is the Covid shortages in some departments, but generally they have what I need (e...

5.0

out of 5

only down side is the Covid shortages in some departments, but generally they have what I need (even when I have to ask to find it). Only ever had two negative experiences (both same employee) in the time since this store opened (16 years ago??) Many of the employees know my face but they do know my dog's name (guess he is more popular than I am). This is without a doubt one of the best places to shop in Batavia.

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Extremely helpful staff knowledgeable about appliances.

5.0

out of 5

Extremely helpful staff knowledgeable about appliances.

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A very helpful gentleman asked me if I needed some help. He listened to my project and gave me so...

4.0

out of 5

A very helpful gentleman asked me if I needed some help. He listened to my project and gave me some suggestions and helped me get my product on my cart.

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Decent store with reasonable prices. My only gripe is that may more expensive products are locked...

4.0

out of 5

Decent store with reasonable prices. My only gripe is that may more expensive products are locked up. I understand that this is to deter shoplifting, However, it would be nice to have a button or light to summon an employee with a key. Otherwise, a fine store.

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Since inheriting my mother's older home I have done Many upgrades and used Home Depot for all my ...

4.0

out of 5

Since inheriting my mother's older home I have done Many upgrades and used Home Depot for all my purchasing, delivering and installing. I have never had a bad experience (and even when things may not have gone smoothly I have always been treated favorably with concern and compensation.) Over the past several years I have replaced hot water heater, washer, dryer, refrigerator, stove, carpeting, living room blinds, toilets, vanity, lighting, storm door and probably more. Their products are high quality, priced with in reason and financing available. I would recommend them to anyone.

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Between items not being scannable, which wasted my time at self checkout, being given a $1.48 sto...

1.0

out of 5

Between items not being scannable, which wasted my time at self checkout, being given a $1.48 store credit when I returned about $50 in unused parts, I would assume the only reason anybody shops at this Home Depot is because there is no Lowe’s in town.

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Matt B. Was extremely helpful in helping me purchase a sump pump and all the necessary items I n...

5.0

out of 5

Matt B. Was extremely helpful in helping me purchase a sump pump and all the necessary items I needed to install it. Jacob was an amazing friendly and nice cashier. Both made my shopping trip amazing!

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I do look forward to shopping for supplies I need at Home Depot in Batavia ny. I have shopped in ...

5.0

out of 5

I do look forward to shopping for supplies I need at Home Depot in Batavia ny. I have shopped in other Home Depot stores, the layout is very similar but not as tidy or as friendly as Batavia.

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With the employs they have there it was easy to find anything that you want

5.0

out of 5

With the employs they have there it was easy to find anything that you want

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The employees at this particular store make the difference I've been shopping here for 15 years a...

5.0

out of 5

The employees at this particular store make the difference I've been shopping here for 15 years and the atmosphere here has remained consistent with knowledgeable people that make you feel welcome and show your appreciation for shopping here they always make me smile even on the worst of days

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easy in and easy out good employees

4.0

out of 5

easy in and easy out good employees

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Great Store, very helpful and friendly staff, always a great experience!

5.0

out of 5

Great Store, very helpful and friendly staff, always a great experience!

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If you ever need anything in/about deadbolts or keying a lick to your current house key find Skyl...

5.0

out of 5

If you ever need anything in/about deadbolts or keying a lick to your current house key find Skyler. And if you need to know anything about screen doors ask Bill

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Needed to purchase a sliding glass door replacement. Chris Savage in Millwork really helped us. ...

5.0

out of 5

Needed to purchase a sliding glass door replacement. Chris Savage in Millwork really helped us. He kept us informed via email / phone and finally in person at the Batavia Store. Thank you Chris! You made the process very easy from choosing the door, the trims and having the installer come out to measure and finally the purchase.

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Our Kitchen remodeling was a wonderful experience! Couldn't be happier! Kurt, Ben, and Kevin were...

5.0

out of 5

Our Kitchen remodeling was a wonderful experience! Couldn't be happier! Kurt, Ben, and Kevin were always an email away. We worked mainly with Kurt, so I would refer him in a second! He was friendly, helpful, gave opinions that changed the direction of the vision in a positive way! Couldn't have done this without him! Our slider door experience didn't go as well. It leaked a month after install. We decided to pay the install price b/c we feared exactly what happened if we did it ourselves..leaks, Contractor left all cardboard which would normally be fine, but it states in the contract he/she would take the mess with them. After numerous attempts for home depot to rectify the situation, he finally came back.

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Sharon in appliances is awesome. Very friendly

5.0

out of 5

Sharon in appliances is awesome. Very friendly

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The associated were extremely helpful and store was very clean.In and out quick.

4.0

out of 5

The associated were extremely helpful and store was very clean.In and out quick.

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Employees are helpful and product choice and availability are great

5.0

out of 5

Employees are helpful and product choice and availability are great

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This store is so fun for us that we spend “date nights” there. We’re working on our house, updati...

5.0

out of 5

This store is so fun for us that we spend “date nights” there. We’re working on our house, updating it. I like their ice cold cokes and the staff is knowledgeable, helpful and friendly.

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Home Depot seems to have been working on customer service. For the past year, no problems at all...

5.0

out of 5

Home Depot seems to have been working on customer service. For the past year, no problems at all with employee attitude and most of the older good folks are still there. The new "kids" (under 25's) are also remarkable in their customer service and knowledge. They actually look up locations and take you there. Covid has limited some product arrivals but overall this is my favorite hardware/lumber store in the greater Batavia area

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PLEASE HELP US FINISH OUR HOUSE !!! WE SHOP AT YOUR STORE DAILY

5.0

out of 5

PLEASE HELP US FINISH OUR HOUSE !!! WE SHOP AT YOUR STORE DAILY

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Dan was extremely helpful and kind! He made it easy to find all the things I needed.

5.0

out of 5

Dan was extremely helpful and kind! He made it easy to find all the things I needed.

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EVEM DURING COVID SHOPPING HAS REMAINED PLEASENT

5.0

out of 5

EVEM DURING COVID SHOPPING HAS REMAINED PLEASENT

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