#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(870)307-6062
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3000 E Harrison St
Batesville, AR 72501
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Customer Store Reviews

  • 4.5 out of 389 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (389)
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Showing 1-30 of 389 reviews
Store is always neat and clean. The employees are eager to help you with anything you need. I enj...
Store is always neat and clean. The employees are eager to help you with anything you need. I enjoy shopping there.
by
  • Verified Purchase
  • Recommended
The store was clean and clearly organized. Workers were knowledgeable and courteous. Would highly...
The store was clean and clearly organized. Workers were knowledgeable and courteous. Would highly recommend to friends.
by
  • Verified Purchase
  • Recommended
the quality of service is more than satisfactory, everytime i go in the store . i use my id ( mil...
the quality of service is more than satisfactory, everytime i go in the store . i use my id ( military/veterans) always so i get a little break on the cost and eveytime no matter always theres a smile and a thank you for your service sir, and always as i like to say it was my honor. guys keep up the great work.. sincerly Paul Crow
by
  • Verified Purchase
  • Recommended
Customer service was outstanding
Customer service was outstanding
by
  • Verified Purchase
  • Recommended
Shelby was very helpful in helping me to pick what best suited my needs. Friendly and knowledgeab...
Shelby was very helpful in helping me to pick what best suited my needs. Friendly and knowledgeable!!!!!
by
  • Verified Purchase
  • Recommended
Clean and pleasant atmosphere. The associates are quick to help and find items fast. Love the spe...
Clean and pleasant atmosphere. The associates are quick to help and find items fast. Love the special discounted items and the veterans discount!
by
  • Verified Purchase
  • Recommended
The people were so helpful and everything was neat and in place
The people were so helpful and everything was neat and in place
by
  • Verified Purchase
  • Recommended
My experience has been positive and the store manager and staff have been great to work with and...
My experience has been positive and the store manager and staff have been great to work with and has offered assistance whenever possible. Very supportive of our local community.
by
  • Verified Purchase
  • Recommended
I love this specific store and would recommend it to anyone
I love this specific store and would recommend it to anyone
by
  • Verified Purchase
  • Recommended
jUST MOVED TO BATESVILLE. WENT TO GET TWO ITEMS FOUND BOTH!! STAFF FRIENDLY, HELPFUL. LOOKING FOR...
jUST MOVED TO BATESVILLE. WENT TO GET TWO ITEMS FOUND BOTH!! STAFF FRIENDLY, HELPFUL. LOOKING FORWARD TO NEXT VISIT.
by
  • Verified Purchase
  • Recommended
Special services employees are very helpful when you are not exactly sure of what you need. I wou...
Special services employees are very helpful when you are not exactly sure of what you need. I would highly recommend getting their assistance on your projects. Every employee I encountered was very friendly.
by
  • Verified Purchase
  • Recommended
The associates were friendly, knowledgeable and exceptionally helpful. I never had to search fa...
The associates were friendly, knowledgeable and exceptionally helpful. I never had to search far for an associate, they were always readily available. The products are displayed so that I can easily find what we need. I shop here usually once a week and have never had anything other than an excellent experience.
by
  • Verified Purchase
  • Recommended
We went to purchase a dishwasher from here on 9/23. We found one that they would have to order bu...
We went to purchase a dishwasher from here on 9/23. We found one that they would have to order but we were told it would take 3 weeks to come in. So they recommended a dishwasher they had in the back. We were told it was a return because the people who purchased it did not like the style and decided they wanted a different one. They said that on 9/25 they would put a reduced price on the dish washer and we could come pay for it and get it on 9/27. When we came back to buy it and pick it up we were told that they had not marked the dishwasher price down yet and that we needed to wait until the next day, 9/28. We informed them that we lived an hour away and that this was already our second trip to the store. We were told to call and pay for the dishwasher over the phone the next day and that the dishwasher would then be delivered to us on 9/28 for no extra charge. So the next day we called and paid for the dishwasher and AFTER the purchase we were told that it could not be delivered and we needed to come get it. We came that day to get it. The same day we installed the dishwasher to only discover that the dishwasher did not properly drain water. When we called to tell them the issue we were told that a repair man would get ahold of us the NEXT day 9/29 and he would come and fix it. We were not contacted until 10/2 and the repair man said he could not come fix it until 10/5. And if he couldn't fix it then Home Depot would order us a new one which would take a couple weeks to get! We uninstalled the dishwasher and took it back to the store and got a refund. Never once did a manager try to make anything right! They obviously didn't care. It was a very frustrating process and we didn't even end up with a dishwasher. We will not be back.
by
  • Verified Purchase
1 found this review helpful
I love shopping at this store . Always find what I am looking for . Everyone is friendly and eage...
I love shopping at this store . Always find what I am looking for . Everyone is friendly and eager to help. Keep up the good work Batesville , Home Depot .
by
  • Verified Purchase
  • Recommended
Very friendly and helpful staff
Very friendly and helpful staff
by
  • Verified Purchase
  • Recommended
friendly employee
Friendly employee Helpful employee will help you out and lead you in the right direction to what all you may need for your purchase friendly all the way to the checkout
by
    Excellent experience with the very helpful staff at Batesvilles home depot.
    Excellent experience with the very helpful staff at Batesvilles home depot.
    by
    • Verified Purchase
    • Recommended
    Hometown Friendly
    Very nice employees, willing to help find just what I was looking for. Great advice
    by
      The Home Depot store in Batesville is our "Go-to" store when we need something for our home. We h...
      The Home Depot store in Batesville is our "Go-to" store when we need something for our home. We have made many purchased there from flooring to appliances , and we have always been pleased with the products. Once when we were shopping for paint one of the associates took the time to show us a better quality paint that was on sale for a better price than what we were going to pay. We appreciate all the friendly people and their enthusiasm to serve the customers. The smiles we are greeted with mean a lot when you are in a hurry and on a mission. We have never failed to have exceptional service there!
      by
      • Verified Purchase
      • Recommended
      Great experience. Would definitely recommend this store. Was trying to find a particular item and...
      Great experience. Would definitely recommend this store. Was trying to find a particular item and the website said this store didn't have it. But 3 yes 3 employee's each started searching in areas the item I wanted might be. You just don't find that anywhere else.
      by
      • Verified Purchase
      • Recommended
      4-Point-Oh
      That's the worst very clean and laid out nicely has all the products one can possibly even need to do a job I strongly recommend the store
      by
      • Verified Purchase
      The employees were VERY helpful. Especially Ronnie, he helped us find everything we needed. He ...
      The employees were VERY helpful. Especially Ronnie, he helped us find everything we needed. He searched for over thirty minutes just to find the particular lights we needed for our shop. The customer service was awesome.
      by
      • Verified Purchase
      • Recommended
      The employees at this store have always been friendly and helpful to me. Can usually find anythin...
      The employees at this store have always been friendly and helpful to me. Can usually find anything I need here. Checkout is efficient and they give a veteran's discount when I ask and show my VA card. Good value, especially with the discount.
      by
      • Verified Purchase
      • Recommended
      Always Great!
      Each visit I have made to The Home Depot in Batesville, Arkansas has always been a pleasure! They have always gone above and beyond to provide excellent customer service!
      by
        • Recommended
        James, in the plumbing department was very helpful to me today with finding just the exact parts ...
        James, in the plumbing department was very helpful to me today with finding just the exact parts I needed to complete a project. The store was neat and clean and all employees I encountered were friendly.
        by
        • Verified Purchase
        • Recommended
        clean, friendly, service was okay. like to see more discounts for veterans
        clean, friendly, service was okay. like to see more discounts for veterans
        by
        • Verified Purchase
        • Recommended
        Very nice and helpfull empolyees and clean store
        Very nice and helpfull empolyees and clean store
        by
        • Verified Purchase
        • Recommended
        Very friendly employees and great deals!
        Very friendly employees and great deals!
        by
        • Verified Purchase
        • Recommended
        We have built a small retirement home and shop and purchased 90% of all the material needed at th...
        We have built a small retirement home and shop and purchased 90% of all the material needed at the Batesville, Arkansas store. The Sales Staff in Millworks, electrical, plumbing, and appliances were so very helpful in answering all our questions. They were all knowledgeable and friendly.
        by
        • Verified Purchase
        • Recommended
        my experience
        This home depot was very helpful the employees i encountered was very helpful and kind. I will be returning for future projects.
        by
          • Recommended
          Showing 1-30 of 389 reviews

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