Bay City #2739

4.9

out of 5

96% of customers recommend this store
Rating Breakdown
5
(447)
4
(31)
3
(3)
2
(6)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.9
4.9
4.9
The Home Depot
Contact Us
Main: (989)671-9402
Pro Desk: (989)671-4404
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
3860 State Street
Bay City, MI 48706

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

10.68 mi
  • 3132 Bueker Drive
  • Saginaw, MI 48604
17.30 mi
  • 8670 Gratiot Rd
  • Saginaw, MI 48609
17.35 mi
  • 1100 Joe Mann Blvd
  • Midland, MI 48642

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to your Bay City Home Depot. We're ready to help you with your home improvement project.

We pride ourselves on our ability to help you finish your project, everyday. From Hampton Bay patio furniture to indoor and outdoor lighting our team will take care of you. Take advantage of free pickup within 2 hours on millions of items using our app. Shopping at The Home Depot has never been easier.

At Home Depot, community involvement is important to us. We support our community through Team Depot events in the Bay City, Bangor Charter Township and Hampton Township areas. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including kids workshops, which provide a lively environment mixing skill-building and creativity.

You can find us east of the intersection of US-23 and M-13, close to Walmart, across the street from Bay City Town Center. We look forward to seeing you soon.

Your Bay City Home Depot Store Team


What storage solutions are provided by the Home Depot brands?
Make 2021 the year to get organized. Do it in style and at an affordable price with storage benches, computer desks, and file cabinets from Home Decorators Collection. Organize your workspace or garage with storage from Husky including tool chests, mobile workbenches, and garage shelving. Meet with a specialist at your local store to add style and functionality to your bathroom. Whether you’re looking for a new bathroom vanity or bathroom mirror – we have you covered with a variety of sizes, colors, and styles to fit your budget and storage needs.

How do I check my Home Depot gift card balance?
The Home Depot gift cards are a very popular choice during the Holiday season with givers and doers. If you are a recipient you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot Mcallen offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.9

out of 5

496 reviews
5
(447)
4
(31)
3
(3)
2
(6)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.9
4.9
4.9
96% Of Customers
Recommend This Store 465 of 484 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
michigan 45 to 54, Male
great enperence

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The store is nice and clean and the employees are very friendly in that store

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bay city mi 35 to 44, Male
had what i needed and associates were there to asisit

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

99% of the time the items are instock and a associate is available to help you

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Bay City, MI 45 to 54, Female
Great Service

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

I was shopping for several items and upon entering the store I was greeted by a man named Mark near electrical. He helped me search for a light I was thinking of buying and then walked me down to the lumber area to buy a few pieces of lumber. He was very nice, polite and a true professional. I also interacted with 2 other associates that were very nice. I will return to Home Depot for all my needs in the future. Thank You for a nice experience Lynn

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prescott, mi 55 to 64, Female
great shopping time

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

the store was clean and staff were helpful, thanks

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Bay City, MI 65 or over, Male
Enjoyed another visit

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Friendly faces everywhere, checking to make sure I could find everything I needed.

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Bay City, MI 25 to 34, Male
Absolutely the best!!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I love this store! Everytime I shop there everything is so clean and professional. The associates are some of the friendliest people you'll encounter at any type of store. The associates are always more than helpful and I always leave feeling happy. There's not enough great things to say about this store, that's why I've been going back since I was a kid when my dad first took me there.

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Essexville, MI 55 to 64, Female
Not so good, customer service gals seem Apathetic toward customers

2.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
1
2
5

Yes the products were visible, yet one product had a sign 14.99 or close to that and when we went to check out it was something like 44.99. Im bringing it back for a refund as soon as I can. I fund it cheaper. The girls at the service desk were apathetic, didn't have any clue as to how to treat your customers. We are the one spending the money. No smiling, no how can I assist you. One gal on the floor, a middle ages thinner woman with short hair answered me, offered to come back and assist me asap when she was done with the customer she was with and very helpful. The heavy set gal at the door, when I walked was not helpful, didn't want to move, pointed in a direction that was vague. Then when checking out, the 30ish gal, heavyset had an attitude, VERY unfriendly, stiff, warmed up later in the visit. They don t seemed organized, sure of themselves. with the exception of the gals working behind the paint counter. They were very good. I would never have women working in your service dept ( like I said one heavy set 30ish and one long dark brown hair thinish) who greet people the way they do. The gal cutting my keys behaved like I was a nuisance to her. Isnt that her job to be asked if I can have some keys made? really now. I had to also stand there and listen to how someone wasn't coming in yet, that they should have been here at 10am. Well, that istn my fault now is it. Don't take it oult on the customers!

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Bay City, MI 55 to 64, Male
Look this store!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
5
5

ii used to work at this store at the Pro Desk. Everyone is so willing to help. I take all my professional business to this store whenever I/m working in town.

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