#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)263-6404
Tool & Truck Rental(512)263-6410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3600 Ranch Road 620 S
Bee Cave, TX 78738
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Customer Store Reviews

  • 4.7 out of 304 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (304)
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Showing 1-30 of 304 reviews
With the coronavirus situation I feel everyone has gone overboard to make sure everyone is safe. ...
With the coronavirus situation I feel everyone has gone overboard to make sure everyone is safe. Thank you.
by
  • Verified Purchase
  • Recommended
Never disappointed with product, service and overall experience.
Never disappointed with product, service and overall experience.
by
  • Verified Purchase
  • Recommended
RAJNI, AT THE CHECK OUT KIOSK WAS VERY HELPFUL IN OBTAINING A VOLUME DISCOUNT.ON A PRODUCT I WAS ...
RAJNI, AT THE CHECK OUT KIOSK WAS VERY HELPFUL IN OBTAINING A VOLUME DISCOUNT.ON A PRODUCT I WAS TO PURCHASE A VERY LARGE QUANTITY.
by
  • Verified Purchase
  • Recommended
Tiffany in Customer Service is very unprofessional and needs to attend and pass a Customer Servic...
Tiffany in Customer Service is very unprofessional and needs to attend and pass a Customer Service class. She was clearly overwhelmed performing her duties and needed a break. Professionalism was not at its finest during that time.
by
  • Verified Purchase
The Service Center at the Bee Cave Store has their act together. During my last visit on March 3...
The Service Center at the Bee Cave Store has their act together. During my last visit on March 31st, they were on their A-game and got me set up with a rental truck and loaded with mulch for my customers in a short period of time with no hassell. Even with the social distancing requirements, the service was expeditious and friendly. I felt safe and appreciated the entire time.
by
  • Verified Purchase
  • Recommended
This store is always neat and clean with their inventory continually being restocked so I never h...
This store is always neat and clean with their inventory continually being restocked so I never have a problem getting exactly what I need. This store has everything a contractor or DIY people like me could possibly need. And the staff that works here, ALL OF THEM, are always so helpful, polite, friendly! We are very lucky to have a store like this in our neighborhood.
by
  • Verified Purchase
  • Recommended
Friendly staff. Clean and well stocked store.
Friendly staff. Clean and well stocked store.
by
  • Verified Purchase
  • Recommended
Everything is always stocked and presentable. Clean.
Everything is always stocked and presentable. Clean.
by
  • Verified Purchase
  • Recommended
Employees greet me w/a smile each time I enter the store...They know me by name and see me freque...
Employees greet me w/a smile each time I enter the store...They know me by name and see me frequently...I am typically the hand woman at our home and I love e it! Home Depot @ Bee Cave is my toy store and am so grateful to have this store and the friendliest employee’s just down the road.
by
  • Verified Purchase
  • Recommended
in total, for all available choices and store personals, I like The home depot best versus Lowes...
in total, for all available choices and store personals, I like The home depot best versus Lowes or Mccoy building supplies
by
  • Verified Purchase
Probably the happiest group of employee at a home improvement store I have even seen. They genera...
Probably the happiest group of employee at a home improvement store I have even seen. They generally like helping people and like each other and it shows.
by
  • Verified Purchase
  • Recommended
Nice store and employees that offered assistance WITHOUT being asked!
Nice store and employees that offered assistance WITHOUT being asked!
by
  • Verified Purchase
  • Recommended
Overall the store is fine. But, do not go here for propane exchange. The last four times I've was...
Overall the store is fine. But, do not go here for propane exchange. The last four times I've wasted time going here to find out they were "out" and had to then go elsewhere.
by
  • Verified Purchase
  • Recommended
This store has not always had the best service/employees. As of today (12-17-2019) the store pers...
This store has not always had the best service/employees. As of today (12-17-2019) the store personnel have done a 180. Employees are happy to help you: find things, fix a messed up order, return a ridiculous amount of the thing you ordered too much of, etc.. In general this is my favorite home depot in the area. I have 3 similar distances and I go to this one because of the employees and the service level.
by
  • Verified Purchase
  • Recommended
Very capable staffing at Pro Desk.
Very capable staffing at Pro Desk.
by
  • Verified Purchase
  • Recommended
What a great store! The employees are kind and knowledgeable. They have a Veterans' discount ...
What a great store! The employees are kind and knowledgeable. They have a Veterans' discount which I really appreciated. You can always find what you are looking for here.
by
  • Verified Purchase
  • Recommended
Every time I go in there it"s busy and the staff has always been friendly and take time to help w...
Every time I go in there it"s busy and the staff has always been friendly and take time to help when I need it. They usually have what I need and the employees are pretty knowledgeable.
by
  • Verified Purchase
  • Recommended
The customer service department, Donna, was super helpful. I didn't have to wait at all and she w...
The customer service department, Donna, was super helpful. I didn't have to wait at all and she was super attentive.
by
  • Verified Purchase
  • Recommended
Cecilia was my cashier. She was courteous, professional, smiled, and thanked me for coming in.
Cecilia was my cashier. She was courteous, professional, smiled, and thanked me for coming in.
by
  • Verified Purchase
  • Recommended
I went to your competitor 1st because it was closer to where I was located. I stood in the insula...
I went to your competitor 1st because it was closer to where I was located. I stood in the insulation department for 20 minutes with no response from an employee. I left and went straight to Home Depot. When I walked in I was greeted by Jim O., who asked me if I needed help. What a CONCEPT. As soon as I told him what i was looking for he directed me in the right direction. Your pricing was higher and I let him know. I got it for the same price, no worries. Great Job Jim. Ty Gib
by
    • Recommended
    Found everything I needed!
    Found everything I needed!
    by
    • Verified Purchase
    • Recommended
    Everyone is very helpful at this store, especially Saul.
    Everyone is very helpful at this store, especially Saul.
    by
    • Verified Purchase
    • Recommended
    12 registers in the store and the only option is self checkout. When you get a couple things that...
    12 registers in the store and the only option is self checkout. When you get a couple things that is fine but when you have a lot to purchase you should have the option of going to a register with a sales associate.
    by
    • Verified Purchase
    By using self checkout, you enable corporations to reduce workforces, and more people lose work.
    By using self checkout, you enable corporations to reduce workforces, and more people lose work.
    by
    • Verified Purchase
    all the team in appliances were beyond friendly and helpful.
    all the team in appliances were beyond friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    The store was clean and salespeople available to assist. Cashier checked me out and was very polite.
    The store was clean and salespeople available to assist. Cashier checked me out and was very polite.
    by
    • Verified Purchase
    • Recommended
    This store sees have not enough employees. Hard to find help. You are on your own.
    This store sees have not enough employees. Hard to find help. You are on your own.
    by
    • Verified Purchase
    • Recommended
    I want to say a special thank you to Jake in the large appliance department. He was able to get u...
    I want to say a special thank you to Jake in the large appliance department. He was able to get us a credit that was due and that we were having a hard time getting resolved. Thank you Jake, for doing an awesome job for your customers.
    by
    • Verified Purchase
    • Recommended
    Plenty of help. Friendly staff. Is always fun to shop here! Thank you for providing a pleasan...
    Plenty of help. Friendly staff. Is always fun to shop here! Thank you for providing a pleasant experience.
    by
    • Verified Purchase
    • Recommended
    Wonderful pro services
    Wonderful pro services
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 304 reviews

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